Hi, I have 3 main questions I was wondering if you might have an answers to? 1) The time on the Data Usage listing on your AT&T website always shows the time being an hour after the text is received or sent. Is that because of different Time Zones? I live in AZ. 2) My Wife sent a ?TEST? text from he

Today I noticed I can't login to my AT&T sbcglobal.net email account. I called AT&T customer support and they wee useless. Said they would mail me a temporary password. Will take 7-10 days to get. Not acceptable. Can't even log in to myAT&T account to check my billing. This is the worst

Ticket is SA171925

what time zone is collections in?

Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges

I'm trying to set up a Hurricane Electric IPv6 tunnel using an OPNsense system behind a BGW210-700 RG, but it turns out that despite disabling the packet filter and pretty much every other firewall option in the RG, it drops all incoming 6in4 (IP protocol 41) packets. The logs list the reason as "U

I am sending this email because I have not been able to reach any customer service representative all day. The hold time is just simply ridiculous. I would have never changed from T-mobile if I knew this was gonna happen to me. My bill increased by $43 this month. I can’t get a live person on the ph

I have had a cheap phone sitting dormant in the corner for a year now and decided to get a cheap prepaid plan on it. When I went to unlock it. At&t said this device has had too many unlock attempts and to try again in 30 days. This is completely a straight up lie. It was literally sitting there

When can I expect AT&T to offer fiber at my home address in San Jose ? The "check availability" button on the AT&T web site shows that DSL (Internet 25 plan) is the only service available, currently. No 5G (Air service) or fiber. The broadbandnow map shows there is fiber about half a mile do

I paid off my phone in order to reduce my monthly bill.  As a matter of principal, I requested that my phone be unlocked.  Their online system says that I did NOT pay of my phone and refuses to unlock it, even though my account says "under no contract".  I have called customer service everyday since

Hi, I have 3 main questions I was wondering if you might have an answers to? 1) The time on the Data Usage listing on your AT&T website always shows the time being an hour after the text is received or sent. Is that because of different Time Zones? I live in AZ. 2) My Wife sent a ?TEST? text from he

what time zone is collections in?

I'm trying to set up a Hurricane Electric IPv6 tunnel using an OPNsense system behind a BGW210-700 RG, but it turns out that despite disabling the packet filter and pretty much every other firewall option in the RG, it drops all incoming 6in4 (IP protocol 41) packets. The logs list the reason as "U

We are currently switching from AT&T to Verizon. my partners phone number switched over fine. Mine claims it transferred but when we went to active the new phone with Verizon it says my phone number is locked and to contact AT&T.  I submitted a request online to have the number unlocke

I have been unable to access my "Calendar full view" for several days. When I click on this option, I get a screen with the message "Your calendar is temporarily unavailable". Prior to getting this message, I had been adding a lot of content to my calendar. I'm not sure if this is what triggered the

I have an ATT mobile phone line number and a Samsung S22 Ultra phone. There was damage to the original phone & a claim was filed with the insurance carrier.  The replacement phone arrived & we went through the activation process. It appears that the new phone's IMEI didn't get linked t

I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?

I am trying to find out who I should speak with about a temporary outdoor cell tower for an event August 23 - August 25 in CT. Our flagship event is Dream Ride and you can find info at:  https://dreamride.org/  We get about 10,000 visitors and the event benefits Special Olympics from 41

Twice in just the past couple of years I have received notification from AT&T that my account information has been compromised, and you offer me some kind of Experian service free of charge to be alerted if my account(s) become impacted. This basically shifts the responsibility to me to keep an

I will like to know the meaning of the marking flags

I need to file a complaint with corporate. An employee needs to go work for mcdonalds. I want my (Edited per community guidelines)ing money back from a bill i paid and then cancelled 4 days later. They said I would get a refund. Now they say.....oh sorry for you, no refund. Auto payment, been with a