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(367581)
Concerned about being compromised or hacked

I might just be thinking crazy but I'm concerned that my ex has hacked my phone. He makes comments about things that he wouldn't know. Things that have been privately communicated by texts and social media messages and also locations I've been that he otherwise wouldn't have known. I've never used o

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How to cancel an account and start a new one

I need to cancel my dad's account which has 2 cell phones and a galaxy watch. I need to transfer one of those cell phone into an account in just my name.  How can I do that?  I have been given the runaround with this.  My dad just entered into a nursing home and doesn't need his cell

Questions

11

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Trying to get in contact with someone from NC Mapping department

Hello,  I am trying to contact a representative who can help me get a map of the lines in Asheville North Carolina. I have an address and a picture of the area. I work for a surveying company.  Thanks!  

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2

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I want my money back for my iPhone pro max 13 that I traded in!

AT&T U highway robbers! I traded in my iPhone Pro Max 13 with the value of $850. I only had your services for less than 6 months because of the poor connectivity issues and the outages that you had. By the way, I never received a credit for either. Looking back to my paperwork if I leave your se

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6

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Questions about the new U-Verse app

Just got the new app on mar 2, 2024 for my Houston Uverse account. There are several things I could do on the old app that I haven’t figured out how on the new app. I’ll just name one for now. When looking at the guide to see what is on, there are several channels missing.  Example

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4.8K

41

Return Process, and Installment Removal for iPhone Device Purchase

I made a big mistake switching to AT&T. The signal is terrible! The return process for the iPhone 15 Plus cannot be done in-store; it needs to be done by mail only. I received a notification from AT&T that my shipment was delivered on April 8, and that's it. I've been calling AT&T every

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7

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VPN Connectivity Stopped Working

All of a sudden, my VPN Connectivity into my company stopped working. All my other devices are working just fine but for some reason I cannot connect via VPN using Zscaler to company network. It works fine in I use my mobile hotspot. I have tested using Wifi and hard wiring my laptop. After testing

Questions

85

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secure mail key by att

Have MS Outlook and it will not accept the ATT secure mail key . Have tried many different mail keys all with the same result.

Questions

10

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FireTV Uverse App

Asking for any others having issues with Uverse app on FireTV. I have one fireTv that has updated app that works as intended (minus not being able to exit out of). However have 2 other FIreTVs slightly older generations but still 4ks that the app either does not update and crashes when trying to wat

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5

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Accepted Solution

Does AT&T have a modem/Router with Fiber output instead of ethernet cables?

We have fiber internet and the default router that AT&T provides only has an ethernet cable for output connections. I just recently configured a pfsense micro PC with an 2x SFP+ connections. I want to do a passthrough connection from the AT&T modem to my pfSense micro PC using fiber. 

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(62)
Trying to get in contact with someone from NC Mapping department

Hello,  I am trying to contact a representative who can help me get a map of the lines in Asheville North Carolina. I have an address and a picture of the area. I work for a surveying company.  Thanks!  

Questions

2

0

0

I want my money back for my iPhone pro max 13 that I traded in!

AT&T U highway robbers! I traded in my iPhone Pro Max 13 with the value of $850. I only had your services for less than 6 months because of the poor connectivity issues and the outages that you had. By the way, I never received a credit for either. Looking back to my paperwork if I leave your se

Questions

6

0

0

Return Process, and Installment Removal for iPhone Device Purchase

I made a big mistake switching to AT&T. The signal is terrible! The return process for the iPhone 15 Plus cannot be done in-store; it needs to be done by mail only. I received a notification from AT&T that my shipment was delivered on April 8, and that's it. I've been calling AT&T every

Questions

7

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Lost contacts

All contacts are gone. Have no other device or account with contacts. There is no deleted contacts or restore contacts option when I go to contacts.

Questions

4

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How can i search my spam folder?

How can i search my spam folder? Sometimes emails get mistakenly sent to Spam. I need a way to be able to search the Spam folder.

Questions

5

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iPhone 14 Pro Max returned and erroneously counted as damaged

I sent in a 14 Pro Max as trade in and received an email today that it was counted as damaged and I will receive a $90 credit and therefore a charge of $660 on my next bill. I carefully read the trade in terms before sending in the phone and it met all conditions. The phone did have a scratch on the

Questions

8

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Trending Accepted Solutions

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Is this a fraudulent email?

I received an email from this address: myAT&T <[email scrubbed]>. The text of the email is below.  Is it an email actually sent by AT&T? Dear Customer, At AT&T, we prioritize the security of our customers' information and are committed to maintaining transparency in all

Questions

4.4K

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Accepted Solution

April 2024 Experian offer

I received an email on April 15, 2024 purporting to be from AT&T offering free ExperianIdworks protection for one year. Since I do not click on links contained in emails, I went to the Experian website to find where to sign up for this free service. I could not find where/how to sign up  b

Questions

385

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Accepted Solution

When is ATT going to push out the April update?

My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.

Questions

320

3

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Accepted Solution

Official Solution

I Cancelled ATT service. Do I still need to pay the bill?

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

Questions

278

10

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Accepted Solution

Official Solution

iPhone payment

Is there a way to pay just towards your phone cost, and not phone usage.

Questions

238

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