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(366709)
How do I get someone in AT&T email support to look into an issue on their side?

My email is on legacy @pacbell.net domain. AT&T owns this domain.  It is "powered by Yahoo", whatever that means other than the fact that I need to access my email through Yahoo mail.  Yahoo (and Google) implemented stricter rules for email senders, particularly bulk senders, earlier

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Become a contractor/subcontractor for AT&T

Hello, I am looking to see where would I find information on contracting or subcontracting for AT&T or maybe a contact with the company. I have currently contract for a company doing jobs and have to pass tickets back to AT&T and would like to see if I could get a contract with them to be able to do

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3K

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Requesting explanation for apparent WiFi switch at time of connection

Greetings. As I am configuring my wifi (WhistleBlowerMold (kettle whistle, that is)), I notice that the network named tbd----- is being identified as secured and then abandoned.  I do not have the credential for that network.  It is supposed to be Vivint panel's internal network (Vivint t

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23

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Change mind Costco

I signed up for AT&T at Costco and will be getting two phones. They are arriving today, I won't activate them. Our numbers were ported over. After doing a deeper look and apply for discounts through Verizon the bill is basically the same. I would like to return my phones and return to Verizon. D

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10

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We can't unlock your device right now. Looks like you recently got a 2-year upgrade for

"But don't worry! You can submit a new unlock request when your 14-day return policy period ends." This has been more than 14 days but no luck. How can i proceed? Thank you

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7

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Cant Access email. Been hacked

I cant get into my email account. WHen trying to use the recovery steps, it has someone else email address and phone number. How do I get help with this. I been searching and asking on ATT.com, but cant get a answer or live person

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10

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ONT to sfp+ in router

I am currently trying to run a line straight from my ONT to my router which has an sfp+ port. I am trying to eliminate the need for a modem for a number of reasons and found this to be an ideal solution that would reduce the amount of clutter where this stuff is and provide better speeds and a more

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Closed

AT&T Phone not working with SIM

I have a Lumia 950, which I believe is still supported by AT&T's network. The device is unlocked, and it is the ATT branded version which has VoLTE, but the SIM card isn't working on the phone and I am unable to get service, make calls, and text. I know the card is fine, because it is new from S

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26

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cannot login to my [email scrubbed] email

My old computer crashed and the drive appears to be unrecoverable. I kept my list of password on that crashed drive. [email scrubbed] has been my prime email account for more than 10 years. I spent considerable time on the phone for help and was directed to fill out and submit a form. Since I kept e

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ATT Passpoint - connected without internet

My spouse and I both have android phones. We both connect to the same attwifi passpoint. Her connection says connected and she is able to use the internet. However, my connection says "connected without internet" and I am unable to go online. I have reset my phone multiple times with the same outc

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(66)
ATT Passpoint - connected without internet

My spouse and I both have android phones. We both connect to the same attwifi passpoint. Her connection says connected and she is able to use the internet. However, my connection says "connected without internet" and I am unable to go online. I have reset my phone multiple times with the same outc

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Uverse Fiber Optic TV freeze ups

After weeks of advertising, we allowed AT&T to "upgrade" our service to fiber optic. The internet is VERY fast, and all the TVs were working when the technician left the house. Several hours later, the TV picture froze for a little over a minute, and then came back on after missing that minute o

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Experiencing issues with my AT&T Lumia 950 recognizing the AT&T SIM card. Any suggestions?

Hi everyone, I'm currently facing an issue with my AT&T Lumia 950 where it's not recognizing the AT&T SIM card, despite being unlocked. This problem is particularly puzzling as the SIM card worked perfectly fine on my previous device. When I try to use the phone with the AT&T SIM card in

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5

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Uverse app does not accept my username and password

The uverse streaming app was updated but now it does not accept my username and password

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5

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att wifi passpoint on iphone and not at&t customer

I have an Iphone SE that has at&t wifi passpoint in my managed wifi networks. I contacted my carrier and apple about this and never got an answer. I am not nor have ever been an AT&T customer so how is this on my phone and why cant I remove it?

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Internet air connection to remote building

I have just installed Internet Air to replace poorly performing hard wire. The hard wire came to the house and then another wire went to a separate AirBnB with it's own router.  How do I do this with the new system?  Can I daisy chain extenders the approx 75 feet from the unit to the apar

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Accepted Solution

Official Solution

Billing

Wanting to make payment arrangements to get my service turn back on

Questions

158

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Accepted Solution

Official Solution

GETTING DIVORCED AND NEED TO SEPARATE THE PHONES

My wife owns the ATT account and we are divorcing. What options do I have?

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121

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Accepted Solution

Official Solution

Return of Gateway

I’m a current customer. I had to have my gateway replaced several months ago. I just realized that I forgot to return the old equipment. If I return it now, can I get the credit for the non return fee on my account?

Questions

117

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Accepted Solution

Official Solution

Device Unlock Request for a new fully paid off phone that has never been on the AT&T network.

I recently won a competition AT&T was hosting, and the prize included a new Galaxy S24U. The phone arrived but since this was never activated on the AT&T network the IMEI is not showing up as an AT*T phone when submitting a device unlock request. I have called customer service and went to my

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99

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Accepted Solution

ASUS Zenfone 9 (ASUS_AI2202) crashes as long as SIM card is inserted.

I have an ASUS Zenfone 9 model ASUS_AI2202. It's been working fine on AT&T since the summer.Recently, possibly just after I upgraded to Android 14, the phone started crashing.It only crashes when the SIM card is inserted.Not a boot loop, but less than a minute after booting or inserting the SIM

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