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(366683)
Some emails (from businesses) not being received

I use an sbcglobal.net email account. For the last several weeks, I know of at least 2 vendors who are sending emails that I am not receiving.  They are using the correct email address, but I am not receiving them on any device.  I have checked spam, filters, folders, etc. - they are just

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Emails in my Inbox are being deleted after reading

My att.net Inbox has started deleting emails almost immediately after being read. I am not aware of any changes made to my settings or preferences. I see that I can get emails deleted within the past seven days restored.  Hopefully, my emails are just misplaced and not lost. 

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2

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Trying to port my phone number out of an AT&T business account to another carrier

I have been trying for months to port out my phone number from an AT&T business account to another carrier (Spectrum). I made many attempts to obtain a pin# from AT&T and give it to spectrum, and every time the pin# does not work.  Spectrum is requiring a 6 digit pin#.  I am compl

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7

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Significant Service decline in 97229 near Saltzman & Bauer Woods Dr

We have been experiencing a significant degradation of service in the 97229 area near Saltzman and Bauser Woods Dr -- the general area, lots of neighbors discussing this but nobody seems to be able to properly escalate our calls. SMS messages are signficiantly delayed, voice calls are awful (we have

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AARP ERROR DISCOUNT

Tried now entering my AARP discount to my New wireless account and it has been nothing but nonsense and problems. First attempt was made by an employee while setting up my new wireless plan. Gave them an error saying to many attempts were made to sign up. First call to customer service they told me

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2

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Landline service to internet voice service questions

I ordered a change to my phone service last night and now I'm having second thoughts. I switched my landline service to internet voice service. It will take a week for this to complete and I chose self installation. While looking at the directions, it shows an ethernet cable running from my AT&T

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7

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Closed

App

I am looking for an email my text app that is compatible with AT&T, I have downloaded several and I only get the texts from them that get sent to my email

Questions

89

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Will I get charge for making calls from the Us to Mexico/Canada or viceversa?

I have the Unlimited Your Way plan, the Unlimited Starter to be specific. What I understand is that I can use my phone there as usual, but I'm not 100% sure about making phone calls. Some say that I can, but others say that I need to add an International Calling feature. Help, please!

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99

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Accepted Solution

AT&T Locked Phone Won't Accept AT&T SIM

I have an old Lumia 830 locked to AT&T. I am trying to cut down on screen time, so I want to use this as my daily phone because the Windows Mobile app store is no longer supported. I have an AT&T SIM card from 2022, and when I put it in the phone, it won't accept it and thinks it's from anot

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48

10

Visa $250 gift card - Run around - Bait and exclude!!

I am curious if anyone signed up for AT&T Fiber before the new year (Oct - Dec 2023)? I switched from my previous internet provider who I had been with for 7 years. The previous provider was reliable, consistent and transparent in their billing and service processes. AT&T sent out a couple o

Questions

12

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(71)
Emails in my Inbox are being deleted after reading

My att.net Inbox has started deleting emails almost immediately after being read. I am not aware of any changes made to my settings or preferences. I see that I can get emails deleted within the past seven days restored.  Hopefully, my emails are just misplaced and not lost. 

Questions

2

0

0

Significant Service decline in 97229 near Saltzman & Bauer Woods Dr

We have been experiencing a significant degradation of service in the 97229 area near Saltzman and Bauser Woods Dr -- the general area, lots of neighbors discussing this but nobody seems to be able to properly escalate our calls. SMS messages are signficiantly delayed, voice calls are awful (we have

Questions

0

0

0

AARP ERROR DISCOUNT

Tried now entering my AARP discount to my New wireless account and it has been nothing but nonsense and problems. First attempt was made by an employee while setting up my new wireless plan. Gave them an error saying to many attempts were made to sign up. First call to customer service they told me

Questions

2

0

0

How do I get someone in AT&T email support to look into an issue on their side?

My email is on legacy @pacbell.net domain. AT&T owns this domain.  It is "powered by Yahoo", whatever that means other than the fact that I need to access my email through Yahoo mail.  Yahoo (and Google) implemented stricter rules for email senders, particularly bulk senders, earlier

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5

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Cant Access email. Been hacked

I cant get into my email account. WHen trying to use the recovery steps, it has someone else email address and phone number. How do I get help with this. I been searching and asking on ATT.com, but cant get a answer or live person

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3

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What possible causes are there for an instability in connection from the gateway to a hardwired computer?

I WFH and take calls through my work computer and also use VPN's. A month ago, after experiencing many troubles with connectivity taking calls, 2 settings were changed that I needed to improve my ability to do my job. The SIP ALG was disabled and port 5060 unblocked. This has worked perfectly for a

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6

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Trending Accepted Solutions

(74)

Accepted Solution

Official Solution

No internet 75024

Internet has been down since yesterday afternoon in plano. What's the status?

Questions

478

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Accepted Solution

Official Solution

Unlock devise

I have an IPhone which is locked by AT&T , can you help me unlock it please

Questions

443

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Accepted Solution

2021 AT&T Subscriber Data - Mar 19 2024

I have just got this email from my darkweb monitoring service. "Your personal info was found on the dark web."

Questions

332

11

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Accepted Solution

Official Solution

Closed

Horrible customer service

I contacted Directv re their internet tv was told they use Att for internet. I had Att internet installed on January 23. I then contacted Directv re their equipment delivery as it was to be here prior to internet being installed. Directv customer service was horrible . I cancelled the service for b

Questions

332

5

Accepted Solution

Official Solution

Termination

I am on the unlimited starter plan and I brought my own phone. Is there a termination fee if I want to cancel service. I can?t find anywhere on my account that says I?m in a contract with AT&T.

Questions

188

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