For the mom who gives us everything - Mother's Day gifts that connects us.
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Lifeline program in Oklahoma

I think it is pretty sorry that ATT will not accept Lifeline credit in Oklahoma. You did however accept ACP. I guess $9.25 opposed to $30.00 just isn't worth your effort. Very disappointing.

Questions

31

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Trying to get into old email tied to gaming service

I recently tried playing GTA V and Red Dead Redemption 2 but I can't sign into the Rockstar account (Rockstar support was of no use) cause it's tied to an email address I can't get back into and when I tried signing into that email, I was locked out and came a screen that says problem is I don't ha

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20

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Smart Home Manager app blue screen

I can log into the app, but when it loads it is just a blank blue screen. I have tried deleting and reinstalling the app, clearing the cache, and restarting my device. Nothing is working. Help!

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31

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Accepted Solution

Official Solution

Use GPS on phone throughout France

Aneone know if I can use my phone for directions throughout most of France ( after turning on roaming and paying the $10/day for international? Don't want to pay for rental car GPS on top of Int'l ohone charge.

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21

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Send a text, and phone says could not be sent, but it actually was sent, and read and responded to.

Send a text, and phone says could not be sent, but it actually was sent, and read and responded to.

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18

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Is This a Scam Text Message?

I have been consistently receiving text messages like the one below. While I'm not sure if 'TRACY' is a name, it's definitely not mine. I haven't had any experience with AT&T either. Is this a scam message? Credence Resource Management, LLC is a Debt Collector. TRACY, offer to resolve your AT&a

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12

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Accepted Solution

I want my money back for my iPhone pro max 13 that I traded in!

AT&T U highway robbers! I traded in my iPhone Pro Max 13 with the value of $850. I only had your services for less than 6 months because of the poor connectivity issues and the outages that you had. By the way, I never received a credit for either. Looking back to my paperwork if I leave your se

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37

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AT&T Office@Hand Not on Apple Business Manager

Dear support, We couldn't find AT&T Office@Hand on Apple Business Manager site, we would like to use via ABM to rollout for users in our corporation. Following is AT&T Office@Hand  on apple store. AT&T Office@Hand on the App Store (apple.com) Please kindly add on Apple Busi

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11

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Accepted Solution

Official Solution

International Day Pass

I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?

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28

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Closed

Poor coverage in multiple spots in Phoenix, AZ

I am wondering if and when will ATT ever fix the poor connections in Phoenix. There are three particular spots where I have issues. My wife has the same issues as well and we have different devices (Pixel 5 and iPhone13 Pro Max) Central Ave around Campbell next to Central HS has always been a probl

Questions

281

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How do I setup my Onstar account

I am trying to log into my account I have through Onstar how do I get in?

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6

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Unable to send transactional email to @att.net, @sbcglobal.net addresses

Hello, We maintain a transactional email server which sends emails like customer purchase receipts, password reset requests, etc. For some reason, the IP address of this transactional email server is being blocked by att.net. This server’s IP address is not on any public blacklists and has never se

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5

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How to search the spam folder for a missing email

Many times, we are told to look in the Spam folder if an expected email message is not in the inbox. However, as far as I can tell, there is no way to search the Spam folder.  I can search the inbox, I can search Sent, but there seems to be no option to search Spam.  Please tell me how to

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11

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AT&T sim card - Audi Ab7

I recently purchased a 2017 Audi A7 with an AT&T sim card and I somehow managed to lock the sim card and now it's asking for the PUK code which I do not have obviously because I'm the third owner. And I'm assuming verification would fail because the account was in the previous owners name, so is

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13

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Internet out, strung along by support

Last week I got an e403 called support twice, going through the reboot, reset, and moving it around the house before they RMA'd it. I was down for about 3 days until I got connected again Thursday night. Every thing worked fine until Tuesday afternoon when it just died and gave me an e403 error aga

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20

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At&T Data Breach

My personal info was leaked in the data breach. I am not currently using AT&T service, they don't have my current mailing or email address, how do I get access to the complimentary identity monitoring? Customer service was absolutely no help.

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Closed

Is this a fraudulent email?

I received an email from this address: myAT&T <[email scrubbed]>. The text of the email is below.  Is it an email actually sent by AT&T? Dear Customer, At AT&T, we prioritize the security of our customers' information and are committed to maintaining transparency in all

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Accepted Solution

April 2024 Experian offer

I received an email on April 15, 2024 purporting to be from AT&T offering free ExperianIdworks protection for one year. Since I do not click on links contained in emails, I went to the Experian website to find where to sign up for this free service. I could not find where/how to sign up  b

Questions

508

4

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Accepted Solution

Official Solution

I Cancelled ATT service. Do I still need to pay the bill?

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

Questions

298

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Accepted Solution

Official Solution

iPhone payment

Is there a way to pay just towards your phone cost, and not phone usage.

Questions

266

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Accepted Solution

The time for shows on the FOX news network is off by an hour

When I look at the guide, the FOX news channel shows have their scheduled time 1 hour later than what it should be. My brother has another provider and his still shows the usual times on his guide. Does anyone know why this is happening?

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226

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