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Fixed Wireless suspended on April 9, 2024. Tried to upgrade to Internet Air - No internet access. 3 different agents tried to help with the No Internet Access then was told to return equipment or go to a local AT&T Store. Local agent could not help so I returned the equipment on April 12, 2024.
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Internet
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We traded in a phone on 12/1/23 and took the phone to our local AT&T store; I have a receipt with the trade-in amount, promotion, and condition of the phone. After 5 months, we still do not have the credit promised. We have called several times over the past 4 months and offered several excuses
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Wireless
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I need help to get into my sbcglobal.net account. It is an active account but it bounced me out a few days ago. I have tried the self-reset, spoken to a ATT rep who said he couldn’t help, chatted with another ATT rep who ultimately said the same thing, and submitted a form with detailed account info
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26
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I have been a customer before currently, I'm not . I don't own any bill, I tried to request to unlock my device for two months but they refused because I was cancer my account they couldn't find my old information. I don't understand why they at&t don't have any information at all. So far I can
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Wireless
4
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I have been trying for a long time to get my childhood phone number of (715)832-4404. Can you please help me or send me in the right direction of getting information on how to do this? I want to switch it to my cell phone.
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Wireless
11
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For several months now, sending emails to AT&T devices via ########## @txt.att.net or ########## @mms.att.net have either not gone through at all (no kickback on the email server, just not received on the device texted), or been received days later. The service sending the email-to-text simultan
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Wireless
342
17
Starting 4/25/24 I am being asked to verify my identity when signing on my sbcglobal.net email. The message says it is sending a code to my phone # and no code is ever sent. What is going on?
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Closed
My AT&T wireless account on line was recently changed so that a text to my phone was required for logging on. I don't always have my phone and it isn't always on, so this is very inconvenient for me. I would like to take this feature off my account, but was told by customer service today March 15, 2
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Wireless
4.1K
14
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I live in a rural area and don't have many internet options. I currently have Internet Air. Many times I get 50 Mbps download speeds, other times I get 3 Mbps (especially in the evenings). On average my signal data is as follows (these numbers are pretty steady): Band (ARFCN): 2(
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Internet
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33
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As the title states, it's time to end an almost 20 year relationship with AT&T. Yesterday was the final straw, so I write this to make a statement and to convey my total and utter frustration with AT&T. I'm sure I'm not alone in this sentiment and hopefully this is useful to not only the "hi
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Wireless
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Fixed Wireless suspended on April 9, 2024. Tried to upgrade to Internet Air - No internet access. 3 different agents tried to help with the No Internet Access then was told to return equipment or go to a local AT&T Store. Local agent could not help so I returned the equipment on April 12, 2024.
Questions
•
Internet
1
0
0
I have been a customer before currently, I'm not . I don't own any bill, I tried to request to unlock my device for two months but they refused because I was cancer my account they couldn't find my old information. I don't understand why they at&t don't have any information at all. So far I can
Questions
•
Wireless
4
0
0
Starting 4/25/24 I am being asked to verify my identity when signing on my sbcglobal.net email. The message says it is sending a code to my phone # and no code is ever sent. What is going on?
Questions
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8
0
0
As the title states, it's time to end an almost 20 year relationship with AT&T. Yesterday was the final straw, so I write this to make a statement and to convey my total and utter frustration with AT&T. I'm sure I'm not alone in this sentiment and hopefully this is useful to not only the "hi
Questions
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Wireless
14
0
0
When calling my families four cell numbers from a land line it goes fast busy, anyone know who's problem the cell or landline side of AT&T?
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Wireless
7
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I am trying to add a recovery phone number (att cell # of 30 yrs) and att says can't use that one cuz already being used by another user. impossible. I cleared the cache. I tried another att cell number that i have and got the same response. ?? i guess as soon as I get my masters in technology i'll
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6
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Accepted Solution
Official Solution
I will like to know the meaning of the marking flags
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Internet
204
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Official Solution
I have returned the device to ATNT via UPS on March 27th. But I received an email saying that my device has not been returned to ATNT for a month.
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Internet
180
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Official Solution
I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?
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Wireless
180
9
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Official Solution
Hello all, Are there non ATT wireless extenders that work with the BGW320 Modem/Router? I thought I saw a list somewhere but can no longer find it. Thanks, Leo
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Internet
97
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Official Solution
Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges
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Wireless
94
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