We got a hard sell from ATT to switch to Air to improve our internet. It was sold as a package deal with Direct TV streaming. Our internet is great but with its ever changing IP address we ran into location issues with Hulu live. I called Direct TV and they have the same policy of only allowing 4 t

i cancelled my extended wi-fi coverage back in December, but i keep getting billed for it every month. i call the 800 support number and have no problem getting the $10 charge refunded on my current bill.  but then next month, the charge shows up again.  what do i have to do to get this c

I recently tried playing GTA V and Red Dead Redemption 2 but I can't sign into the Rockstar account (Rockstar support was of no use) cause it's tied to an email address I can't get back into and when I tried signing into that email, I was locked out and came a screen that says problem is I don't ha

My internet box is under my bed and I’d like to move it to the living room. When the technician placed it 4 years ago this was the best place as there was a phone connection there . Can I move it and do I need a  phone jack? Can this phone connections be moved to another room? Thanks .  

I have a primary sbcglobal.net email address and one sub account email address. If I cancel my AT&T account and go with a different service provider, will I lose my two email accounts?

I work in Oak Ridge, Tennessee, on the east end of the Turnpike, toward Clinton, TN. The cellular data service will vary from good to nonexistent during most of the day, making my smartphone unusable.  Calls and texts usually work fine with no interruption.  If I travel outside of the ran

I just got Internet Air and really love the speed for streaming. But Hulu Live keeps showing our IP address keeps changing and throwing off our Home location.  How can we keep this from happening?  Other streaming services do not seem to be having this issue like Disney plus or Netflix.

What is AT&T doing about the recent data breach, besides claiming it did not come from their network?

Why isn’t AT&T doing anything about the data breach? Supposedly they’re notifying those whose information was compromised, but I was just informed by my credit card company that my SSN has been spotted on the dark web as a result of a breach from AT&T… this is the first I’m hearing of a brea

I was told be an att representative in target that fiber from you guys would be installed in my area in the next couple of months. My zip code is 43612 if that helps with location and I want to be sure this is true and it wasn't the rep trying to make a sale by lying to me since it's happened in the

I work in Oak Ridge, Tennessee, on the east end of the Turnpike, toward Clinton, TN. The cellular data service will vary from good to nonexistent during most of the day, making my smartphone unusable.  Calls and texts usually work fine with no interruption.  If I travel outside of the ran

I bought a used iPhone in Ukraine without knowing anything about the blocking. Is it possible to somehow revise it taking into account these details and unlock it? There are correspondence and receipts for payment.

In fact, I think it was 1989 when I/we first got service with AT&T. A long time of both give and take, but we believe that loyalty is a mark of good business, trust and character. Unfortunately, we were wrong, and as a result, after nearly 35 years with AT&T, we have chosen to go else-where

Service in zip code 36471 has consistently degraded over time. Disruptions appear random and occur on multiple iphone devices.  In some instances calls will not go through and roll directly to voicemail.  In other instances, call will connect; however, discussions are impossible as spoken

I send an email from my iPhone to my desktop computer but it never shows up in my inbox. On my iPhone to shows that it was sent but it never arrives to my desktop computer. The same occurs when I send an email from my computer TO my computer. It never shows up in my inbox. This all started when I ch

Hello, We were an AT&T business internet user only and one day an AT&T business representative reached out to us and quoted us a price if we were to switch our wireless business over to AT&T and we'd also get a discount on our current fiber internet bill by switching as well.  We g

I received an email from this address: myAT&T <[email scrubbed]>. The text of the email is below.  Is it an email actually sent by AT&T? Dear Customer, At AT&T, we prioritize the security of our customers' information and are committed to maintaining transparency in all

I received an email on April 15, 2024 purporting to be from AT&T offering free ExperianIdworks protection for one year. Since I do not click on links contained in emails, I went to the Experian website to find where to sign up for this free service. I could not find where/how to sign up  b

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

Is there a way to pay just towards your phone cost, and not phone usage.

When I look at the guide, the FOX news channel shows have their scheduled time 1 hour later than what it should be. My brother has another provider and his still shows the usual times on his guide. Does anyone know why this is happening?