For the mom who gives us everything - Mother's Day gifts that connects us.
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I want my money back for my iPhone pro max 13 that I traded in!

AT&T U highway robbers! I traded in my iPhone Pro Max 13 with the value of $850. I only had your services for less than 6 months because of the poor connectivity issues and the outages that you had. By the way, I never received a credit for either. Looking back to my paperwork if I leave your se

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Returning Fiber Modem

Need a bit of guidance here as AT&T has made it impossible to return the modem. After cancelling our service due to moving to an area where AT&T Fiber is not offered, I visited the UPS store as requested in the equipment return email. When attempting to return the equipment, UPS would not t

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Internet Air IP address keeps changing

I just got Internet Air and really love the speed for streaming. But Hulu Live keeps showing our IP address keeps changing and throwing off our Home location.  How can we keep this from happening?  Other streaming services do not seem to be having this issue like Disney plus or Netflix.

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2.3K

34

4971 wifi extender

I have an office in the backyard, detached from main house where wifi is very weak, even with an extender. I extended a hardwire and internet on computer works great. I still wish to have wifi for other devices. Can I hardwire to the wifi extender directly, provide wifi to other devices in office, a

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Official Solution

Data Breach

What is AT&T doing about the recent data breach, besides claiming it did not come from their network?

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88

Extender Options

Hello all, Are there non ATT wireless extenders that work with the BGW320 Modem/Router? I thought I saw a list somewhere but can no longer find it. Thanks, Leo

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Customer retention - no help!

Our AT&T monthly bill just went up another $20 per month. I was told that there is nothing they can do. We've been with AT&T forever, and I have a hard time believing that. I was told to keep checking back for new promotions. I don't have the time to do that. Ridiculous.  

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Att Mail keeps timing out and needing password reset

On my desktop, ATT Mail does not stay signed in when I go to sleep or step away for even a short time. Despite my having check "stay signed in". I get a "Looks Like You've Stepped Away" message. This is what greets me every morning. When I try to log back in, it doesn't recognize my password. I have

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recover blocked messages

I inadvertently multi selected sender to block and selected friend. Noticed I didnt get an email from him. But by blocking it deleted entire history of his emails. Any way to recover the one from prior to blocking?

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14

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Graffiti on AT&T Poles

Hi AT&T, there is gang tagging on all the poles on our block. The City of Oakland (California) claims this is AT&T's responsibility to paint over. The pole are adjacent to 1905 Martin Luther King Jr Way, Oakland, CA 94612 on 19th St and MLK.

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Returning Fiber Modem

Need a bit of guidance here as AT&T has made it impossible to return the modem. After cancelling our service due to moving to an area where AT&T Fiber is not offered, I visited the UPS store as requested in the equipment return email. When attempting to return the equipment, UPS would not t

Questions

3

0

0

Extender Options

Hello all, Are there non ATT wireless extenders that work with the BGW320 Modem/Router? I thought I saw a list somewhere but can no longer find it. Thanks, Leo

Questions

4

0

0

Att Mail keeps timing out and needing password reset

On my desktop, ATT Mail does not stay signed in when I go to sleep or step away for even a short time. Despite my having check "stay signed in". I get a "Looks Like You've Stepped Away" message. This is what greets me every morning. When I try to log back in, it doesn't recognize my password. I have

Questions

3

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data breach e-mail

I received an e-mail from AT&T regarding a breach of my data. Is the e-mail real or is it a scam. If it is real, I need AT&T to re-send me the e-mail. My account number is 127079365. My name is Edward McDonough. I have internet, cable TV and cell phone service with AT&T. I need you to re-send the e-

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18

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AT&T cruise package

Hello. I will be sailing next week on a Virgin cruise. Looking for some advice. Virgin provides free wifi on the ship. Do I still need the AT&T cruise package? What do I need to turn off on my phone to avoid additional charges while sailing or out at sea? Thank you!

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10

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Att.net Email sign in error for IMAP but its OK for POP3

I run Thunderbird as a desktop mail client which is set for POP3.  I also have my Samsung phone email client running IMAP.  And I typically access webmail from an iMac.  I just noticed that some months ago my Thunderbird is not gathering SENT mail messages from the server.  It only has SENT messages

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7

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Is this a fraudulent email?

I received an email from this address: myAT&T <[email scrubbed]>. The text of the email is below.  Is it an email actually sent by AT&T? Dear Customer, At AT&T, we prioritize the security of our customers' information and are committed to maintaining transparency in all

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5.1K

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Accepted Solution

April 2024 Experian offer

I received an email on April 15, 2024 purporting to be from AT&T offering free ExperianIdworks protection for one year. Since I do not click on links contained in emails, I went to the Experian website to find where to sign up for this free service. I could not find where/how to sign up  b

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534

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Accepted Solution

Official Solution

I Cancelled ATT service. Do I still need to pay the bill?

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

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299

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Accepted Solution

Official Solution

iPhone payment

Is there a way to pay just towards your phone cost, and not phone usage.

Questions

278

2

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Accepted Solution

The time for shows on the FOX news network is off by an hour

When I look at the guide, the FOX news channel shows have their scheduled time 1 hour later than what it should be. My brother has another provider and his still shows the usual times on his guide. Does anyone know why this is happening?

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227

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