I am travelling overseas for an extended period, and my AT&T prepaid SIM has become deactivated as my autopay has apparently failed (I didn't receive any email notification about it). I am absolutely desperate to get my number back; it is my contact number for friends and family, and it is link

Hi I went to an att store today and didn’t get an account number for my new service

I was told I would receive $250 + $50 for switching and only received $150 + $50. Where’s the other $100?

Learn what you'll need to do to send your trade-in Returning your device just got a bit easier. Once you move your data from your old phone to your new one, you will use the box your new device came in to ship the trade-in. You'll pack it up, tape the box closed (included), and place the shippin

In October 2023 I agreed to a promotion to trade in two eligible devices from T-Mobile into AT&T for two free iPhone 15 Pros. I shipped the phones in according to the promotion with the pre-paid shipping label and waited the three billing cycles to receive my credit. After not receiving this cre

Hi we currently have Spectrum internet and it (Edited per community guidelines). We work and live in Moraine, Ohio as we own our business. We were hoping to get Fiber Optic but it is not available in our area. Can you please let me know how we can get it in our area? Thanks,  Beth

@ATTHelp Hello, I’d like to submit a request for iPad carrier visibility. Could you please DM me?

Hello, We have about 100 circuits with AT&T. An aggregator that our company is involved with suggested that we switch out our AT&T Circuits and go with a service company they work with - ACC.  It turns out that ACC is a wholesale marketer of AT&T Services. We prefer working with

Does AT&T Send out technicians on billable calls?We have an installation that is over 90 days old. It was not connected to our Main Distribution Frame in the building we occupy. We would prefer to have AT&T make the extension but our 'Aggregator' is saying that AT&T is refusing to assi

My PlayStation Portable connects to the hotspot fine but it won’t let me do the remote play to connect to my PS5 back home

My PlayStation Portable connects to the hotspot fine but it won’t let me do the remote play to connect to my PS5 back home

i have an 11pro paid off that's should be unlocked but it says its still on a account(has to be mine) and has to be removed before unlock. Problem is I have 3 other active lines and those 3 phones are only ones I can see, I don't know how to get to this old phone on my account to remove it.

When I picked up my phone upgrade from my local store, (which messed it up the first time, but that’s a whole different debacle) they gave me my shipping box and my shipping label then told me verbatim “Just tape the label to the box and drop it off in the USPS package drop off.” So I did exactly th

I can log into the app, but when it loads it is just a blank blue screen. I have tried deleting and reinstalling the app, clearing the cache, and restarting my device. Nothing is working. Help!

My home was built in 2017 when one lot was subdivided into 7. After the construction was finished, ATT installed Fiber infrastructure buried in my neighbor's front yard. But only one address of the 7 shows Fiber available in ATTs system. After some digging in my neighbor's yard, I found this infrast

Hi, I have submitted applications and immediately after submission the status shows “Under Consideration.” Is that a standard status upon submission? Or could it be because I listed a current employee as a referral?About how long does the application process usually take?

I received an email from this address: myAT&T <[email scrubbed]>. The text of the email is below.  Is it an email actually sent by AT&T? Dear Customer, At AT&T, we prioritize the security of our customers' information and are committed to maintaining transparency in all

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

Internet is blocking roblox - how do I change settings to allow?

My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.

Is there a way to pay just towards your phone cost, and not phone usage.