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(367620)

Accepted Solution

fiber wired connection can't connect intermittently

TVs and gaming systems that are connect by a wire sometime gets a message that it can't connect. Wifi works.

Questions

25

6

0

All-FI Hub getting error E013

Starting this morning my All-Fi hub is showing E013 which per this article means DNS down: https://www.att.com/support/article/internet/000092832 . I am not able to get an internet connection through the device right now. The article says the fix is either a reboot or a reset of the Hub. I have done

Questions

12.6K

10

0

How to search the spam folder for a missing email

Many times, we are told to look in the Spam folder if an expected email message is not in the inbox. However, as far as I can tell, there is no way to search the Spam folder.  I can search the inbox, I can search Sent, but there seems to be no option to search Spam.  Please tell me how to

Questions

7

0

0

PlayStation portal not connecting with AT&T hotspot

I am unable to use my PlayStation portal on att hotspot service. I can connect via other services WiFi and hotspots. It is only att that does not allow my device to make a solid connection. I am certain there is some type of blocking either on purpose or not that is preventing my device from making

Questions

960

6

Closed

Being overcharged

YOU ARE OVER CHARGING ME FOR 11/29 to 12/31 I PREPAID TO COVER THESE DATES ON 11/29 AT TIME OF PURCHASE AT 5th Avenue Mall in ANCHORAGE AND I AM BEING CHARGED FOR THINGS I DIDNT ASK FOR I ASKED FOR $60 dollar monthly plan not $85 dollar monthly plan, and I didn't ask for ATT NEXT UP I DIDNT MAKE AN

Questions

288

5

0

AT&T Office@Hand Not on Apple Business Manager

Dear support, We couldn't find AT&T Office@Hand on Apple Business Manager site, we would like to use via ABM to rollout for users in our corporation. Following is AT&T Office@Hand  on apple store. AT&T Office@Hand on the App Store (apple.com) Please kindly add on Apple Busi

Questions

7

0

0

Active SIM; Don't know number; ERROR CODE: SSACT-543

I was going through the activation process, but lost power on my laptop. I already activated the prepaid phone, but I am getting the following error: "Your device is already set up with AT&T Prepaid, but you need to make a payment to begin using it on our network. To access your prepaid account,

Questions

11

0

0

Voicemail greeting is now in British.

Whenever anyone calls me, and they get my voicemail, the voicemail greeting is in a British voice instead of American. I've tried changing languages and other stuff, but it's not changing. Galaxy S22 Ultra. I'm at a loss as to how that happened, and how to change it. Nothing I've tried has helped.

Questions

31

4

0

Unlocked samsung s10e

I want to upgrade my at&t locked S7 to an unlocked S10e. So I remove the sim card in the s7 and put in the s10e and at&t will recognize my number and new phone? Then switch transfer the files in the s7 to the s10e? Will the at&t firmware that enables video calling be in the s10e then sin

Questions

20

2

0

AT&T sim card - Audi Ab7

I recently purchased a 2017 Audi A7 with an AT&T sim card and I somehow managed to lock the sim card and now it's asking for the PUK code which I do not have obviously because I'm the third owner. And I'm assuming verification would fail because the account was in the previous owners name, so is

Questions

8

0

0

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(61)
How to search the spam folder for a missing email

Many times, we are told to look in the Spam folder if an expected email message is not in the inbox. However, as far as I can tell, there is no way to search the Spam folder.  I can search the inbox, I can search Sent, but there seems to be no option to search Spam.  Please tell me how to

Questions

7

0

0

AT&T Office@Hand Not on Apple Business Manager

Dear support, We couldn't find AT&T Office@Hand on Apple Business Manager site, we would like to use via ABM to rollout for users in our corporation. Following is AT&T Office@Hand  on apple store. AT&T Office@Hand on the App Store (apple.com) Please kindly add on Apple Busi

Questions

7

0

0

Active SIM; Don't know number; ERROR CODE: SSACT-543

I was going through the activation process, but lost power on my laptop. I already activated the prepaid phone, but I am getting the following error: "Your device is already set up with AT&T Prepaid, but you need to make a payment to begin using it on our network. To access your prepaid account,

Questions

11

0

0

AT&T sim card - Audi Ab7

I recently purchased a 2017 Audi A7 with an AT&T sim card and I somehow managed to lock the sim card and now it's asking for the PUK code which I do not have obviously because I'm the third owner. And I'm assuming verification would fail because the account was in the previous owners name, so is

Questions

8

0

0

Send a text, and phone says could not be sent, but it actually was sent, and read and responded to.

Send a text, and phone says could not be sent, but it actually was sent, and read and responded to.

Questions

10

0

0

Use GPS on phone throughout France

Aneone know if I can use my phone for directions throughout most of France ( after turning on roaming and paying the $10/day for international? Don't want to pay for rental car GPS on top of Int'l ohone charge.

Questions

9

0

0

Trending Accepted Solutions

(58)

Accepted Solution

Official Solution

Closed

Is this a fraudulent email?

I received an email from this address: myAT&T <[email scrubbed]>. The text of the email is below.  Is it an email actually sent by AT&T? Dear Customer, At AT&T, we prioritize the security of our customers' information and are committed to maintaining transparency in all

Questions

5K

1

0

Accepted Solution

April 2024 Experian offer

I received an email on April 15, 2024 purporting to be from AT&T offering free ExperianIdworks protection for one year. Since I do not click on links contained in emails, I went to the Experian website to find where to sign up for this free service. I could not find where/how to sign up  b

Questions

497

4

0

Accepted Solution

Official Solution

I Cancelled ATT service. Do I still need to pay the bill?

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

Questions

298

10

0

Accepted Solution

Official Solution

iPhone payment

Is there a way to pay just towards your phone cost, and not phone usage.

Questions

261

2

0

Accepted Solution

The time for shows on the FOX news network is off by an hour

When I look at the guide, the FOX news channel shows have their scheduled time 1 hour later than what it should be. My brother has another provider and his still shows the usual times on his guide. Does anyone know why this is happening?

Questions

225

15

0

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