I was asked to re-certify for my ACP Program with AT&T back in December which I did and applied. I have confirmed with ACP and have in writing that I was already receiving ACP benefits with my new application for AT&T. Fast forward I am charged the original price and no benefits. I assumed i

Have MS Outlook and it will not accept the ATT secure mail key . Have tried many different mail keys all with the same result.

What is AT&T doing about the recent data breach, besides claiming it did not come from their network?

All of a sudden, my VPN Connectivity into my company stopped working. All my other devices are working just fine but for some reason I cannot connect via VPN using Zscaler to company network. It works fine in I use my mobile hotspot. I have tested using Wifi and hard wiring my laptop. After testing

Our 'contract' indicated the monthly bill would be $180 (high for me --I am 76 on a pension) It was a shock when the first bill arrived past the turn in date. My bill is seven dollars shy of being $300/month. I resent that we were lied to. I resent when I sent in questions about this, I received a c

I am billed $5- for 'ad-ons' with no description.

need a print out for the last three months og my call logs

How can i search my spam folder? Sometimes emails get mistakenly sent to Spam. I need a way to be able to search the Spam folder.

I sent in a 14 Pro Max as trade in and received an email today that it was counted as damaged and I will receive a $90 credit and therefore a charge of $660 on my next bill. I carefully read the trade in terms before sending in the phone and it met all conditions. The phone did have a scratch on the

Why is my account summary showing CDT at the top and CST on the detailed description of each call? This is a discrepancy in two time zones for the same call and it is on every call.  This is probably why I cannot get my comments or my online chat posts to be seen.  I am in a time warp.

need a print out for the last three months og my call logs

How can i search my spam folder? Sometimes emails get mistakenly sent to Spam. I need a way to be able to search the Spam folder.

I sent in a 14 Pro Max as trade in and received an email today that it was counted as damaged and I will receive a $90 credit and therefore a charge of $660 on my next bill. I carefully read the trade in terms before sending in the phone and it met all conditions. The phone did have a scratch on the

We switched from Comcast to AT&T for internet. Right after installation a sales person came to the door, then spent about 4 hours (seriously) in our house giving us deals on switching from Verizon for our cell phones. Our new AT&T phones are to come today. She told us just call her when they

Can you turn off or disable 5G on the new Internet Air modems? Thanks!

I added the new email address for a business associate. But her old email address keeps autoinserting as soon as i start typing. A search of contacts reveals nothing on the old address. Is there a hidden cache somewhere in in Yahoo/ATT email?

I received an email from this address: myAT&T <[email scrubbed]>. The text of the email is below.  Is it an email actually sent by AT&T? Dear Customer, At AT&T, we prioritize the security of our customers' information and are committed to maintaining transparency in all

I received an email on April 15, 2024 purporting to be from AT&T offering free ExperianIdworks protection for one year. Since I do not click on links contained in emails, I went to the Experian website to find where to sign up for this free service. I could not find where/how to sign up  b

My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

Is there a way to pay just towards your phone cost, and not phone usage.