Get order status
Did you just order a new device? We've made it easy to check the status of your order!
Total Posts
Total Members
Total Likes
Let us help protect you from unwanted calls, text messages and spam.
Did you just order a new device? We've made it easy to check the status of your order!
Get the new Samsung Galaxy S24 on the nation's largest & most reliable network!
Our internet line was cut (not by us). I called on a Tuesday, and the soonest appt AT&T could give me was Thursday. I was told someone needed to be home, even though the issue was an outside line. The tech was a no call, no show. I call back the next day and was told they can't get to me now unt
Questions
•
Internet
197
7
0
I have been with ATT Home Internet for a few months and feel like I made the biggest mistake switching over. I am so tired and frustrated with the lack of ATT internet service. My signal drops or pauses every few minutes several times a day. It disconnects everything TV, wifi, etc. This is b
Questions
•
Internet
14
5
0
Accepted Solution
Cell booster needs to be plugged into router which is in an interior closet nowhere near a window. So GPS attachment cannot be near a window to pick up signal. How much will this negatively impact the booster. Will this prevent it working?
Questions
•
Wireless
22
4
0
My watch was stolen and I had AT&T Protect Advantage when it happened, but my husband just canceled the insurance without me knowing. Will they still cover it since the insurance was in place when it happened? I tried pinging in and calling the bar where I was, but someone clearly shut it down i
Questions
•
Wireless
19
3
0
Phone line sagging onto garage roof. Need to schedule tech appointment
Questions
•
Home Phone
7
3
0
I called an ATT representative (Brooke in Ocean Springs) to switch my mom from T-mobile on to my plan on December 21, 2023. I took very careful notes about all details. I do have the time of the call and her number to help trace what happened if need be.. It turns out that most things promised were
Questions
•
Wireless
14
2
0
After moving I tried to sign into max and now it’s asking to subscribe. I called a rep and said it’s never been on my plan but I found a email from 2022 confirming I had it and again it worked until I moved recently! Any help before I call back and escalate to management.
Questions
•
TV
26
5
0
I tried the cell phone service for less than a week and they want $600.00. I talked to customer service several times and I went back to the store twice. They don't care. They either want to overcharge you or ruin your credit and they don't care which. We'd be better served by the mob.
Questions
•
Wireless
3
0
0
When I send an email it shows up in the recipient's inbox as "AT&T Email Service" but does not include my name or email address. I'm concerned that people will perceive it as spam and simply delete it without reading it. Why is this? And how can I correct it?
Questions
•
8
1
0
at&t uverse tv app for firetv broken by your recent app update. Please fix ASAP.
Questions
•
TV
11
2
0
I tried the cell phone service for less than a week and they want $600.00. I talked to customer service several times and I went back to the store twice. They don't care. They either want to overcharge you or ruin your credit and they don't care which. We'd be better served by the mob.
Questions
•
Wireless
3
0
0
We're reaching out to ask if this phone booth is owned by AT&T/PacBell. Located at the intersection of Compton and 111st St in LA, CA, I've attached more information on the phone booth down below. If this is not owned by AT&T, I was hoping if you could point me in the right direction to whom
Questions
•
Home Phone
9
0
0
ATT has THE WORST customer service and service! You thoughtless folks sent a salesman to my house this morning rather than the technician I desperately need. Seriously what are you thinking, I've had no internet for a week you keep messing up appointments and you've compromised my private data, oh y
Questions
•
Internet
10
0
0
I am having an issue when I do the Quick Start Transfer where I get a message"Connection to your other phone was lost. Reset iphone to start setting phone up again." This happened twice now. Both phones are side by side. Went through a fair amountof the process. I think it was after the Siri setup w
Questions
•
Wireless
6
0
0
My PlayStation Portable connects to the hotspot fine but it won’t let me do the remote play to connect to my PS5 back home
Questions
•
Wireless
8
0
0
When I picked up my phone upgrade from my local store, (which messed it up the first time, but that’s a whole different debacle) they gave me my shipping box and my shipping label then told me verbatim “Just tape the label to the box and drop it off in the USPS package drop off.” So I did exactly th
Questions
•
Wireless
10
0
0
Accepted Solution
Official Solution
Closed
I received an email from this address: myAT&T <[email scrubbed]>. The text of the email is below. Is it an email actually sent by AT&T? Dear Customer, At AT&T, we prioritize the security of our customers' information and are committed to maintaining transparency in all
Questions
•
1.2K
1
0
Accepted Solution
Official Solution
My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.
Questions
•
Wireless
232
10
0
Accepted Solution
Official Solution
Internet is blocking roblox - how do I change settings to allow?
Questions
•
Internet
206
6
0
Accepted Solution
My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.
Questions
•
Wireless
180
3
0
Accepted Solution
Official Solution
Is there a way to pay just towards your phone cost, and not phone usage.
Questions
•
Wireless
162
2
0
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.