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Lost AT&T prepaid number due to cancellation while overseas

I am travelling overseas for an extended period, and my AT&T prepaid SIM has become deactivated as my autopay has apparently failed (I didn't receive any email notification about it). I am absolutely desperate to get my number back; it is my contact number for friends and family, and it is link

Questions

7

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Rewards

I was told I would receive $250 + $50 for switching and only received $150 + $50. Where’s the other $100?

Questions

5

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0

Switched over from other carrier and all that was promised was not applied. Persisting failure to apply discounts.

I called an ATT representative (Brooke in Ocean Springs) to switch my mom from T-mobile on to my plan on December 21, 2023. I took very careful notes about all details. I do have the time of the call and her number to help trace what happened if need be.. It turns out that most things promised were

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5

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Accepted Solution

Official Solution

Data Breach

What is AT&T doing about the recent data breach, besides claiming it did not come from their network?

Questions

32.2K

65

Can you place a shed under fiber line that runs from utility pole to house?

I am wanting to relocate my shed in the backyard. Where I want to place it is under the fiber line that runs overhead from the utility pole to my house. Is it ok. To put a shed under a fiber line and is there a minimum distance that needs to be between the top of the roof of the shed and the fiber l

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9

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Can't Access Our Primary Bellsouth.net Email

We have a primary email account and a sub-account. We received a security alert that our primary email and personal data have been compromised due to a breach of AT&T data so I want to change the password to that primary email.   I am successfully able to access the sub-account but have no

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8

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Got denied by att fraud??

I just got denied by att fraud to open a new account with two lines I was going to port from google fi, I have an 800+ credit score and just got back stateside after 7 years from serving overseas. I tried opening two new att lines and got denied. Interesting how att treats military.

Questions

28

6

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Voicemail Error O19T

When we call and voicemail should pickup we get an error O19T. No one at the AT&T store or on the phone can fix it.

Questions

10

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my phone turned off and will not turn back on. Battery was not low, bill was paid and spouse has a working phone. charger works fine.

my phone turned off and will not turn back on. Battery was not low, charged works and bill was paid and spouse has a working phone.

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10

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Smart Home Manager app blue screen

I can log into the app, but when it loads it is just a blank blue screen. I have tried deleting and reinstalling the app, clearing the cache, and restarting my device. Nothing is working. Help!

Questions

7

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(52)
Lost AT&T prepaid number due to cancellation while overseas

I am travelling overseas for an extended period, and my AT&T prepaid SIM has become deactivated as my autopay has apparently failed (I didn't receive any email notification about it). I am absolutely desperate to get my number back; it is my contact number for friends and family, and it is link

Questions

7

0

0

Rewards

I was told I would receive $250 + $50 for switching and only received $150 + $50. Where’s the other $100?

Questions

5

0

0

Switched over from other carrier and all that was promised was not applied. Persisting failure to apply discounts.

I called an ATT representative (Brooke in Ocean Springs) to switch my mom from T-mobile on to my plan on December 21, 2023. I took very careful notes about all details. I do have the time of the call and her number to help trace what happened if need be.. It turns out that most things promised were

Questions

5

0

0

Smart Home Manager app blue screen

I can log into the app, but when it loads it is just a blank blue screen. I have tried deleting and reinstalling the app, clearing the cache, and restarting my device. Nothing is working. Help!

Questions

7

0

0

Account number

Hi I went to an att store today and didn’t get an account number for my new service

Questions

12

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AT&T Not Honoring Trade-In Promotion

In October 2023 I agreed to a promotion to trade in two eligible devices from T-Mobile into AT&T for two free iPhone 15 Pros. I shipped the phones in according to the promotion with the pre-paid shipping label and waited the three billing cycles to receive my credit. After not receiving this cre

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15

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Trending Accepted Solutions

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Accepted Solution

Why does AT&T not tell the truth regarding the breach?

Got on a chat yesterday about this and the AT&T rep said my info wasn't included in the breach. I have it reported by 2 different reputable sources that it is. The AT&T rep also said that there was nothing that they could do because it was not in the leak. So how do I prove them wrong? I rea

Questions

947

3

Accepted Solution

Official Solution

Closed

Is this a fraudulent email?

I received an email from this address: myAT&T <[email scrubbed]>. The text of the email is below.  Is it an email actually sent by AT&T? Dear Customer, At AT&T, we prioritize the security of our customers' information and are committed to maintaining transparency in all

Questions

367

1

0

Accepted Solution

Official Solution

I Cancelled ATT service. Do I still need to pay the bill?

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

Questions

224

10

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Accepted Solution

Official Solution

Unblock Roblox

Internet is blocking roblox - how do I change settings to allow?

Questions

203

6

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Accepted Solution

When is ATT going to push out the April update?

My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.

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163

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