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(367577)
Lost contacts

All contacts are gone. Have no other device or account with contacts. There is no deleted contacts or restore contacts option when I go to contacts.

Questions

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How to cancel an account and start a new one

I need to cancel my dad's account which has 2 cell phones and a galaxy watch. I need to transfer one of those cell phone into an account in just my name.  How can I do that?  I have been given the runaround with this.  My dad just entered into a nursing home and doesn't need his cell

Questions

3

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0

AT&T not honoring trade-in promotion

At the end of January, AT&T ran a promotion to trade in your Samsung phone in any condition for an S24. Once I got the new phone, I sent back my S7 and received confirmation that it was received.  I waited 3 billing cycles for the credits to be applied and when that didn't happen, I contac

Questions

24

4

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VPN Connectivity Stopped Working

All of a sudden, my VPN Connectivity into my company stopped working. All my other devices are working just fine but for some reason I cannot connect via VPN using Zscaler to company network. It works fine in I use my mobile hotspot. I have tested using Wifi and hard wiring my laptop. After testing

Questions

82

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print out of my call logs for three months

need a print out for the last three months og my call logs

Questions

6

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Accepted Solution

Official Solution

Data Breach

What is AT&T doing about the recent data breach, besides claiming it did not come from their network?

Questions

48.8K

82

FireTV Uverse App

Asking for any others having issues with Uverse app on FireTV. I have one fireTv that has updated app that works as intended (minus not being able to exit out of). However have 2 other FIreTVs slightly older generations but still 4ks that the app either does not update and crashes when trying to wat

Questions

2

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ACP Program was never applied to my account after re-certifying

I was asked to re-certify for my ACP Program with AT&T back in December which I did and applied. I have confirmed with ACP and have in writing that I was already receiving ACP benefits with my new application for AT&T. Fast forward I am charged the original price and no benefits. I assumed i

Questions

76

5

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secure mail key by att

Have MS Outlook and it will not accept the ATT secure mail key . Have tried many different mail keys all with the same result.

Questions

8

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Has anyone been able to leave AT&T without creating more financial disaster?

Our 'contract' indicated the monthly bill would be $180 (high for me --I am 76 on a pension) It was a shock when the first bill arrived past the turn in date. My bill is seven dollars shy of being $300/month. I resent that we were lied to. I resent when I sent in questions about this, I received a c

Questions

10

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(61)
Lost contacts

All contacts are gone. Have no other device or account with contacts. There is no deleted contacts or restore contacts option when I go to contacts.

Questions

2

0

0

How to cancel an account and start a new one

I need to cancel my dad's account which has 2 cell phones and a galaxy watch. I need to transfer one of those cell phone into an account in just my name.  How can I do that?  I have been given the runaround with this.  My dad just entered into a nursing home and doesn't need his cell

Questions

3

0

0

FireTV Uverse App

Asking for any others having issues with Uverse app on FireTV. I have one fireTv that has updated app that works as intended (minus not being able to exit out of). However have 2 other FIreTVs slightly older generations but still 4ks that the app either does not update and crashes when trying to wat

Questions

2

0

0

How can i search my spam folder?

How can i search my spam folder? Sometimes emails get mistakenly sent to Spam. I need a way to be able to search the Spam folder.

Questions

5

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0

iPhone 14 Pro Max returned and erroneously counted as damaged

I sent in a 14 Pro Max as trade in and received an email today that it was counted as damaged and I will receive a $90 credit and therefore a charge of $660 on my next bill. I carefully read the trade in terms before sending in the phone and it met all conditions. The phone did have a scratch on the

Questions

5

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0

Sales rep never called back….

We switched from Comcast to AT&T for internet. Right after installation a sales person came to the door, then spent about 4 hours (seriously) in our house giving us deals on switching from Verizon for our cell phones. Our new AT&T phones are to come today. She told us just call her when they

Questions

6

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0

Trending Accepted Solutions

(64)

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Is this a fraudulent email?

I received an email from this address: myAT&T <[email scrubbed]>. The text of the email is below.  Is it an email actually sent by AT&T? Dear Customer, At AT&T, we prioritize the security of our customers' information and are committed to maintaining transparency in all

Questions

4.4K

1

0

Accepted Solution

April 2024 Experian offer

I received an email on April 15, 2024 purporting to be from AT&T offering free ExperianIdworks protection for one year. Since I do not click on links contained in emails, I went to the Experian website to find where to sign up for this free service. I could not find where/how to sign up  b

Questions

377

4

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Accepted Solution

When is ATT going to push out the April update?

My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.

Questions

313

3

0

Accepted Solution

Official Solution

I Cancelled ATT service. Do I still need to pay the bill?

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

Questions

276

10

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Accepted Solution

Official Solution

iPhone payment

Is there a way to pay just towards your phone cost, and not phone usage.

Questions

237

2

0

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