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Att recertify form on line

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Questions

2.4K

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AT&T Global Fraud department incorrectly flagged newly created business account and cancelled with two numbers that were just ported in.

AT&T Global Fraud department incorrectly flagged newly created business account and cancelled with two numbers that were just ported in. The Fraud department stated the newly created account was deemed fraud because it shared the same address as a different business account I have with AT&T.

Questions

39

4

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Paramount+

Can’t login in to paramount + anymore that was linked to account with plused up service.

Questions

12

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International student asking for help to address overdue bills issue

I'm an international student who had made an AT&T account at the local center in late August last year for the plan. The day I created my account and was going through the confirmation process, I was required to set and re-enter a four-digit password. However, I might have pressed the wrong numb

Questions

61

4

My phone is on mute, but when i open a game there's still sound

I have my phone set on silent but when I open up a game the sound comes on even though my phone is muted. I'm able to lower the sound and mute it using the volume rockers once I'm in the app itself but there shouldn't be any sound for anything if the phone is on mute. Is this a bug? Is there a fix f

Questions

14

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Uverse app does not accept my username and password

The uverse streaming app was updated but now it does not accept my username and password

Questions

5

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Caller ID on Prepaid Services

Does anyone know how to change the outgoing caller ID on prepaid? When I call someone with ActiveArmor my caller ID says “WIRELESS CALLER” instead of my name.

Questions

5

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Accepted Solution

Official Solution

tourist esim for USA

I will be traveling to the USA, does AT&T provide short term prepaid esims for tourists?

Questions

2.7K

2

0

Download / Upload speeds no longer match

Running / paying for AT&T 1G Fiber through the BGW320-505 modem / router. So, I've know about this issue for about a week now.  Found out when trying to upload a large video file and that was taking FOREVER.  Scoured the internet for solutions, tried a bunch and nothing helps, but I

Questions

14

4

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Held hostage

Terrible MSP and we cannot move off them because ATT tells us they MUST change our IP to transfer the account into our name, there are site to site tunnels, whitelists, and several applications all tied to our IP so either stay with the MSP who has ruined most of the system or you have to rebuild e

Questions

17

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Uverse app does not accept my username and password

The uverse streaming app was updated but now it does not accept my username and password

Questions

5

0

0

Caller ID on Prepaid Services

Does anyone know how to change the outgoing caller ID on prepaid? When I call someone with ActiveArmor my caller ID says “WIRELESS CALLER” instead of my name.

Questions

5

0

0

att wifi passpoint on iphone and not at&t customer

I have an Iphone SE that has at&t wifi passpoint in my managed wifi networks. I contacted my carrier and apple about this and never got an answer. I am not nor have ever been an AT&T customer so how is this on my phone and why cant I remove it?

Questions

11

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I can't log in into my e-mail or change my password

I was logged out of my email (sbcglobal.net email). I went to log back in, but it said that he account "may be compromised" and suggested to change password (I had no other choice).  I tried resetting the password, but was unable to give correct answers to answers to the security question

Questions

12

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Internet air connection to remote building

I have just installed Internet Air to replace poorly performing hard wire. The hard wire came to the house and then another wire went to a separate AirBnB with it's own router.  How do I do this with the new system?  Can I daisy chain extenders the approx 75 feet from the unit to the apar

Questions

7

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subaccounts

I'm not able to get security keys to add sub=accounts to eclient... Had get a new storage card ??(harddrive if desktop) and tech wasn't able to clone from original. Now having to add most things anew. My primary sbcglobal.net account was not able to get subaccount keys.  I'm pretty sure that m

Questions

7

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Trending Accepted Solutions

(64)

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Billing

Wanting to make payment arrangements to get my service turn back on

Questions

150

2

0

Accepted Solution

Official Solution

GETTING DIVORCED AND NEED TO SEPARATE THE PHONES

My wife owns the ATT account and we are divorcing. What options do I have?

Questions

120

3

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Accepted Solution

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Return of Gateway

I’m a current customer. I had to have my gateway replaced several months ago. I just realized that I forgot to return the old equipment. If I return it now, can I get the credit for the non return fee on my account?

Questions

115

5

0

Accepted Solution

Official Solution

Device Unlock Request for a new fully paid off phone that has never been on the AT&T network.

I recently won a competition AT&T was hosting, and the prize included a new Galaxy S24U. The phone arrived but since this was never activated on the AT&T network the IMEI is not showing up as an AT*T phone when submitting a device unlock request. I have called customer service and went to my

Questions

99

2

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Accepted Solution

ASUS Zenfone 9 (ASUS_AI2202) crashes as long as SIM card is inserted.

I have an ASUS Zenfone 9 model ASUS_AI2202. It's been working fine on AT&T since the summer.Recently, possibly just after I upgraded to Android 14, the phone started crashing.It only crashes when the SIM card is inserted.Not a boot loop, but less than a minute after booting or inserting the SIM

Questions

97

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