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Did you just order a new device? We've made it easy to check the status of your order!
Get the new Samsung Galaxy S24 on the nation's largest & most reliable network!
Just got a s24 ultra and can text and call but no service, people at store couldn't figure it out
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Wireless
12
8
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Hello,Today, I went solo on my own phone plan after the primary transferred billing responsibility for my line. Soon after picking a plan, getting a PIN, etc., I got an email to complete by signing in. So far, so good. Then, it asked me to merge my old account. I didn't remember having an old accoun
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Wireless
4
1
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My name is Sara Walton and I am a member of the United States Army. I found out my unit was deploying and several people recommended AT&T for where we would be going. I went to the store and the lady working there assured me I could switch and upgrade my phone and as soon as I got there i could
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Wireless
16
3
0
I have returned the device to ATNT via UPS on March 27th. But I received an email saying that my device has not been returned to ATNT for a month.
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Internet
3
0
0
Hi, I'm using a IOT Hat device that uses the cellular network to send SMS and make calls. I've done my research before hand and ATT said the device was approved for their network. Unfortunately the device isn't working, and before i buy a phone to test it on since my primary phone is with this carr
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Wireless
14
2
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I traded two mint Iphone 10 for 13's and was given $800 trade in on each phone. Then I find my charge for each phone is $1,000. So basically ATT just stole my phones and charged me the same price the new ones sold for. I just filed a complaint with the FCC
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Wireless
259
7
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Starting this morning my All-Fi hub is showing E013 which per this article means DNS down: https://www.att.com/support/article/internet/000092832 . I am not able to get an internet connection through the device right now. The article says the fix is either a reboot or a reset of the Hub. I have done
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Internet
12.6K
9
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Last week I got an e403 called support twice, going through the reboot, reset, and moving it around the house before they RMA'd it. I was down for about 3 days until I got connected again Thursday night. Every thing worked fine until Tuesday afternoon when it just died and gave me an e403 error aga
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Internet
11
0
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I think it is pretty sorry that ATT will not accept Lifeline credit in Oklahoma. You did however accept ACP. I guess $9.25 opposed to $30.00 just isn't worth your effort. Very disappointing.
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Wireless
19
2
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I called the customer service number provided under the Internet Air plan on the AT&T website yesterday but realized I had a few more questions to ask so I went back on the website today, got the number and gave them a call again. I later realized that the 2 numbers that I had called were differ
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Internet
12
1
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I have returned the device to ATNT via UPS on March 27th. But I received an email saying that my device has not been returned to ATNT for a month.
Questions
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Internet
3
0
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Last week I got an e403 called support twice, going through the reboot, reset, and moving it around the house before they RMA'd it. I was down for about 3 days until I got connected again Thursday night. Every thing worked fine until Tuesday afternoon when it just died and gave me an e403 error aga
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Internet
11
0
0
My personal info was leaked in the data breach. I am not currently using AT&T service, they don't have my current mailing or email address, how do I get access to the complimentary identity monitoring? Customer service was absolutely no help.
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18
0
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Closed
lines are cutting off when i wish to talk to an agent
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Wireless
9
0
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Closed
lines are cutting off when i wish to talk to an agent
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Wireless
7
0
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Closed
Received an email from Bell South.net. Need to know who that is???
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13
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Accepted Solution
Official Solution
Closed
I received an email from this address: myAT&T <[email scrubbed]>. The text of the email is below. Is it an email actually sent by AT&T? Dear Customer, At AT&T, we prioritize the security of our customers' information and are committed to maintaining transparency in all
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4.9K
1
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Accepted Solution
I received an email on April 15, 2024 purporting to be from AT&T offering free ExperianIdworks protection for one year. Since I do not click on links contained in emails, I went to the Experian website to find where to sign up for this free service. I could not find where/how to sign up b
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Home Phone
475
4
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Official Solution
My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.
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Wireless
288
10
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Official Solution
Is there a way to pay just towards your phone cost, and not phone usage.
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Wireless
250
2
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Accepted Solution
When I look at the guide, the FOX news channel shows have their scheduled time 1 hour later than what it should be. My brother has another provider and his still shows the usual times on his guide. Does anyone know why this is happening?
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TV
222
15
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