My name is Sara Walton and I am a member of the United States Army. I found out my unit was deploying and several people recommended AT&T for where we would be going. I went to the store and the lady working there assured me I could switch and upgrade my phone and as soon as I got there i could

Hello,Today, I went solo on my own phone plan after the primary transferred billing responsibility for my line. Soon after picking a plan, getting a PIN, etc., I got an email to complete by signing in. So far, so good. Then, it asked me to merge my old account. I didn't remember having an old accoun

I have returned the device to ATNT via UPS on March 27th. But I received an email saying that my device has not been returned to ATNT for a month.

att radiant max just started getting lines all over Screen has green lines covering the entire screen and its getting worse. Hasn't been dropped or anything. Tried resetting it but didn't help

I bought a radiant max 5g smartphone on Facebook marketplace. it was brand new but also unlocked for any carrier. the issue is the touchscreen. I get ghost touches, freezes and constantly force closing apps and lag. I've factory reset the device 3 times. I checked and there is no system update eithe

Just got a s24 ultra and can text and call but no service, people at store couldn't figure it out

Hi, I'm using a IOT Hat device that uses the cellular network to send SMS and make calls. I've done my research before hand and ATT said the device was approved for their network. Unfortunately the device isn't working, and before i buy a phone to test it on since my primary phone is with this carr

I traded two mint Iphone 10 for 13's and was given $800 trade in on each phone. Then I find my charge for each phone is $1,000. So basically ATT just stole my phones and charged me the same price the new ones sold for. I just filed a complaint with the FCC

Starting this morning my All-Fi hub is showing E013 which per this article means DNS down: https://www.att.com/support/article/internet/000092832 . I am not able to get an internet connection through the device right now. The article says the fix is either a reboot or a reset of the Hub. I have done

Last week I got an e403 called support twice, going through the reboot, reset, and moving it around the house before they RMA'd it. I was down for about 3 days until I got connected again Thursday night. Every thing worked fine until Tuesday afternoon when it just died and gave me an e403 error aga

att radiant max just started getting lines all over Screen has green lines covering the entire screen and its getting worse. Hasn't been dropped or anything. Tried resetting it but didn't help

Last week I got an e403 called support twice, going through the reboot, reset, and moving it around the house before they RMA'd it. I was down for about 3 days until I got connected again Thursday night. Every thing worked fine until Tuesday afternoon when it just died and gave me an e403 error aga

My personal info was leaked in the data breach. I am not currently using AT&T service, they don't have my current mailing or email address, how do I get access to the complimentary identity monitoring? Customer service was absolutely no help.

lines are cutting off when i wish to talk to an agent

lines are cutting off when i wish to talk to an agent

Received an email from Bell South.net. Need to know who that is???

I received an email from this address: myAT&T <[email scrubbed]>. The text of the email is below.  Is it an email actually sent by AT&T? Dear Customer, At AT&T, we prioritize the security of our customers' information and are committed to maintaining transparency in all

I received an email on April 15, 2024 purporting to be from AT&T offering free ExperianIdworks protection for one year. Since I do not click on links contained in emails, I went to the Experian website to find where to sign up for this free service. I could not find where/how to sign up  b

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

Is there a way to pay just towards your phone cost, and not phone usage.

When I look at the guide, the FOX news channel shows have their scheduled time 1 hour later than what it should be. My brother has another provider and his still shows the usual times on his guide. Does anyone know why this is happening?