For the mom who gives us everything - Mother's Day gifts that connects us.
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Fiber box in front yard but address not listed

Recently purchased a newly built home and have the att fiber box in my front yard but my address is not showing up on the website when I search it. Luckily a technician was in the area working on someone else's house so I stopped him to ask and he said that internet can definitely be installed to my

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PBS WTTW (Chicago) and UVerse Guide are not in sync.

PBS (national scheduling) and WTTW (local Chicago scheduling) and the UVerse Guide need to get their act together. We like to record several programs, but lately the guide is in error and were NOT getting what's showing on the UVerse guide for WTTW (Channel 1011).  VERY FRUSTRATING. 

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20

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Official Solution

Urgent: Stop Auto Payment and Refund for Service after Account Cancellation

Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges

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not compatible to ATT

Got a text after activating that says my phone won't work on their system? (Edited per community guidelines)?

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BGW210-700 drops all incoming 6in4 packets?

I'm trying to set up a Hurricane Electric IPv6 tunnel using an OPNsense system behind a BGW210-700 RG, but it turns out that despite disabling the packet filter and pretty much every other firewall option in the RG, it drops all incoming 6in4 (IP protocol 41) packets. The logs list the reason as "U

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Can't call - other functions okay

I cannot make or recieve calls on my Galaxy A71 5G lte phone for 4 days now. Incoming go straight to voicemail, outgoing hangup immediately. I have turned off the phone, reset all settings, checked sim card, updated all software/security, paid my bill, disconnected and reconnected to wifi, and every

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6

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Open 2 ports for a custom application

Hi I followed the steps to enable custom application ports. I enabled port 3000 and 3333 for one of the pc’s on the network. I do see this show up on the router page. However I still pass a request to this op and port . The help complains the connection is refused.

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Yahoo Email - Calendar Full View Not Working

I have been unable to access my "Calendar full view" for several days. When I click on this option, I get a screen with the message "Your calendar is temporarily unavailable". Prior to getting this message, I had been adding a lot of content to my calendar. I'm not sure if this is what triggered the

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Official Solution

Why does my signal icon show full bars but is transparent?And I can’t make and receive call or text even use data

I got a gmail say my phone number transfer complete,and it told me to restart my phone,and I do it but when I turn in back on the signal icon becomes transparent,and I can’t use the eSIM,can’t make a calls or receive calls and text,data.i am using AT&T prepaid and I was activate today

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21

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DVR will NOT record a show. EVER! It refuses to record it

So I have tried for weeks and it will not record "So you think you can dance" Even if the show is on air I can't record. This is silly. Why? (BTW: Power cycled 100 times ONE HUNDRED TIMES! so do not ask)

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(46)
Can't call - other functions okay

I cannot make or recieve calls on my Galaxy A71 5G lte phone for 4 days now. Incoming go straight to voicemail, outgoing hangup immediately. I have turned off the phone, reset all settings, checked sim card, updated all software/security, paid my bill, disconnected and reconnected to wifi, and every

Questions

6

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Data Usage

Hi, I have 3 main questions I was wondering if you might have an answers to? 1) The time on the Data Usage listing on your AT&T website always shows the time being an hour after the text is received or sent. Is that because of different Time Zones? I live in AZ. 2) My Wife sent a ?TEST? text from he

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16

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No a actualizado el software

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

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14

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Email going to Archive Folder

Some of my emails are going to my Archive folder instead of my inbox. How do I stop this?

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4

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Trouble logging in to Email : To keep your information safe, we’ll send you a verification code to xxx.xx7.7007.

When trying to log into email, I get this: To keep your information safe, we’ll send you a verification code to xxx.xx7.7007. We are a business and have no cell phone or any phone number listed under our account details.  Our email recovery is set to "email", so why are we being asked this, an

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Your instructions on how to sign in are not working

when I follow your instruction going to the page to sign in to my account and try to sign in, I immediately get a tab that says "sign out successful". There is no way to sign in. The page is blank

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Trending Accepted Solutions

(68)

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International Day Pass

I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?

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165

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Closed

Outdoor cell towers

I am trying to find out who I should speak with about a temporary outdoor cell tower for an event August 23 - August 25 in CT. Our flagship event is Dream Ride and you can find info at:  https://dreamride.org/  We get about 10,000 visitors and the event benefits Special Olympics from 41

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130

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Official Solution

Service or not service?

I will like to know the meaning of the marking flags

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101

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Accepted Solution

What is AT&T doing to secure its servers????

Twice in just the past couple of years I have received notification from AT&T that my account information has been compromised, and you offer me some kind of Experian service free of charge to be alerted if my account(s) become impacted. This basically shifts the responsibility to me to keep an

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94

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Accepted Solution

Official Solution

Return ATNT equipment

I have returned the device to ATNT via UPS on March 27th. But I received an email saying that my device has not been returned to ATNT for a month.

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