Get order status
Did you just order a new device? We've made it easy to check the status of your order!
Total Posts
Total Members
Total Likes
Let us help protect you from unwanted calls, text messages and spam.
Did you just order a new device? We've made it easy to check the status of your order!
Get the new Samsung Galaxy S24 on the nation's largest & most reliable network!
Accepted Solution
Hi, We took a new connection for our new home. they have provided the wiring and stuff so fast. I appreciate it. But they need to connect the main line to provide the internet. for that need some underground work. its been 3 days every call with the customer service say same answer that "technician
Questions
•
Internet
36
8
0
I work in mid-town Atlanta. When at work sitting in my office with a window view of the street I will have 3 to 4 out of 5 bars of service - strong connection. However, my mobile data is slower than old dial-up service. I've reset my service, checked dozens of things with phone tech support and gott
Questions
•
Wireless
5
3
0
I have security alerts if email, social security number is found on dark web. I do NOT have AT& T at this time but tried to sign up for their cellular service, long story. They lost one of the phones that was supposed to be delivered to me. I get a monthly bill with the same credit on it from AT
Questions
•
Wireless
30
1
0
Twice in just the past couple of years I have received notification from AT&T that my account information has been compromised, and you offer me some kind of Experian service free of charge to be alerted if my account(s) become impacted. This basically shifts the responsibility to me to keep an
Questions
•
Wireless
8
1
0
I called the AT&T customer service to update my new AT&T account and the Agent that was helping me told me about the ATT 'Buy One, Get One Free' Promotion for Apple Watch. Her name was "Joy" and she mentioned she had special authorization to give me a deal where I just have to pay installmen
Questions
•
Wireless
224
6
0
There's no doubt that businesses have changed completely in the way they run things today. Some big corporations don't even provide a way to contact them, where others just make it plain hard to find their contact information, let alone actually speak to a live representative.
Questions
•
TV
12
2
0
Any update to the wireless outage? The outage part of the app says my service is good… but mine and everyone else’s on ATT is definitely not good.
Questions
•
Wireless
32
3
0
Do you offer this feature?
Questions
•
Wireless
9
1
0
Accepted Solution
Official Solution
As soon as I open the ATT Secure Family app, I get a pop up message that states “unable to complete your request. Please, try again later”. This happens on all my devices.
Questions
•
Wireless
291
10
I can login from my PC and use the email service. But when I update my security profile my none AT&T cell number (from Consumer Cellular) is not accepted.
Questions
•
Internet
8
0
0
Is there another outage for ATT? I am at work and some of my coworkers are also on SOS.
Questions
•
Wireless
22
0
0
I need to change the name that appears whenever I send an email. The email address belongs to my husband but for some reason, my name shows up
Questions
•
4
0
0
I was hacked through an email by someone pretending to be from AT&T service trying to verify my identity and consequently the following day 3 years of emails were erased and all of my email has been going to trash. How do I fix that without having to create multiple filters.
Questions
•
8
0
0
PBS (national scheduling) and WTTW (local Chicago scheduling) and the UVerse Guide need to get their act together. We like to record several programs, but lately the guide is in error and were NOT getting what's showing on the UVerse guide for WTTW (Channel 1011). VERY FRUSTRATING.
Questions
•
TV
5
0
0
AT&T is providing you with an IdentityWorksSM membership at no charge. The AT&T provided enrollment phone number sends you to the Experion customer service information department and not the correct enrollment department for the AT&T provided IdentityWorksSM membership at Experion. The
Questions
•
92
0
0
Accepted Solution
Official Solution
Closed
I received an email from this address: myAT&T <[email scrubbed]>. The text of the email is below. Is it an email actually sent by AT&T? Dear Customer, At AT&T, we prioritize the security of our customers' information and are committed to maintaining transparency in all
Questions
•
3.6K
1
0
Accepted Solution
My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.
Questions
•
Wireless
273
3
0
Accepted Solution
Official Solution
My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.
Questions
•
Wireless
260
10
0
Accepted Solution
I received an email on April 15, 2024 purporting to be from AT&T offering free ExperianIdworks protection for one year. Since I do not click on links contained in emails, I went to the Experian website to find where to sign up for this free service. I could not find where/how to sign up b
Questions
•
Home Phone
260
4
0
Accepted Solution
When I look at the guide, the FOX news channel shows have their scheduled time 1 hour later than what it should be. My brother has another provider and his still shows the usual times on his guide. Does anyone know why this is happening?
Questions
•
TV
220
15
0
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.