Loading...

Total Posts

Loading...

Total Members

Loading...

Total Likes

Latest conversations

View More

(367594)
I want my money back for my iPhone pro max 13 that I traded in!

AT&T U highway robbers! I traded in my iPhone Pro Max 13 with the value of $850. I only had your services for less than 6 months because of the poor connectivity issues and the outages that you had. By the way, I never received a credit for either. Looking back to my paperwork if I leave your se

Questions

20

3

0

New Customer... Ordered New Phone and New Line For In Store Pick-Up.. 3 Hours Later They Do Not Have The Order In Their System

I ordered a new iPhone 15 Pro Max this morning with in store pick up. I never received a conformation email or anything after they deducted the money from my account. After saying everything is "24 hours" with chat and phone calls with ATT, the store saying they have no order for it, me having no ac

Questions

3

0

0

Inactive cable line

Looking to remove inactive cable line. Cable it plugged into an ATT cable box but is no longer active. Would like to get someone to remove but I don't know where to start.

Questions

5

0

0

Getting calls from people not in my phone but I know them and then them leaving a voice mail which is a recording of their voice mail.

Getting calls from people not in my phone but I know them and then them leaving a voice mail which is a recording of their voice mail. My phone is supposedly calling them and they say they didn't call me

Questions

13

1

0

How do I. Verify my identity

You canceled my order and want me to verify identity

Questions

6

1

0

Text Messages Not Being Received

Two family members are not able to receive my text messages on my Samsung A52 cell phone. We have tried everything from deleting them, clearing cache etc. and then re-adding them.  Tried to send via message icon as well as through Contact icon. Neither works.  I receive all their text mes

Questions

41

3

0

Closed

Email security

Who is [email scrubbed]

Questions

8

1

0

New business phone account; can't reach the voicemail settings for sending it to email

I've been sent in circles by every existing help document. We just switched to AT&T for internet and phone at our shop. The account page says it's a home phone. Voicemail does work, and I've set it up, but it works like it's still 1998 and I have to hold a phone to my ear to do anything. I did a

Questions

33

11

0

Closed

email security

Received an email from Bell South.net. Need to know who that is???

Questions

6

0

0

Unlocked samsung s10e

I want to upgrade my at&t locked S7 to an unlocked S10e. So I remove the sim card in the s7 and put in the s10e and at&t will recognize my number and new phone? Then switch transfer the files in the s7 to the s10e? Will the at&t firmware that enables video calling be in the s10e then sin

Questions

5

0

0

Be the first to reply

(67)
New Customer... Ordered New Phone and New Line For In Store Pick-Up.. 3 Hours Later They Do Not Have The Order In Their System

I ordered a new iPhone 15 Pro Max this morning with in store pick up. I never received a conformation email or anything after they deducted the money from my account. After saying everything is "24 hours" with chat and phone calls with ATT, the store saying they have no order for it, me having no ac

Questions

3

0

0

Inactive cable line

Looking to remove inactive cable line. Cable it plugged into an ATT cable box but is no longer active. Would like to get someone to remove but I don't know where to start.

Questions

5

0

0

Closed

email security

Received an email from Bell South.net. Need to know who that is???

Questions

6

0

0

Unlocked samsung s10e

I want to upgrade my at&t locked S7 to an unlocked S10e. So I remove the sim card in the s7 and put in the s10e and at&t will recognize my number and new phone? Then switch transfer the files in the s7 to the s10e? Will the at&t firmware that enables video calling be in the s10e then sin

Questions

5

0

0

Email security

I received an email from a person at bellsouth.net. I want to know if that is not a spam email.

Questions

5

0

0

Website Customer Service Numbers and Internet Plan Order

I called the customer service number provided under the Internet Air plan on the AT&T website yesterday but realized I had a few more questions to ask so I went back on the website today, got the number and gave them a call again. I later realized that the 2 numbers that I had called were differ

Questions

4

0

0

Trending Accepted Solutions

(65)

Accepted Solution

Official Solution

Closed

Is this a fraudulent email?

I received an email from this address: myAT&T <[email scrubbed]>. The text of the email is below.  Is it an email actually sent by AT&T? Dear Customer, At AT&T, we prioritize the security of our customers' information and are committed to maintaining transparency in all

Questions

4.6K

1

0

Accepted Solution

April 2024 Experian offer

I received an email on April 15, 2024 purporting to be from AT&T offering free ExperianIdworks protection for one year. Since I do not click on links contained in emails, I went to the Experian website to find where to sign up for this free service. I could not find where/how to sign up  b

Questions

416

4

0

Accepted Solution

When is ATT going to push out the April update?

My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.

Questions

328

3

0

Accepted Solution

Official Solution

I Cancelled ATT service. Do I still need to pay the bill?

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

Questions

279

10

0

Accepted Solution

Official Solution

iPhone payment

Is there a way to pay just towards your phone cost, and not phone usage.

Questions

240

2

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.