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Plz I NEED HELP!! My trade in credits are missing and ATT isn't going to give me at all.

I've traded in 7 devices back in late Sept 2023. 5 out of 7 devices were received and credited but I am having problems with 2 lines. One device (Iphone 12 pro max) was returned late due to the return label was not sent with the box to me, and I've contacted the customer service a few times in Oct a

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Landline service to internet voice service questions

I ordered a change to my phone service last night and now I'm having second thoughts. I switched my landline service to internet voice service. It will take a week for this to complete and I chose self installation. While looking at the directions, it shows an ethernet cable running from my AT&T

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IMO setup

I have just switch over to ATT wireless service. I am trying to get my IMO discount on my account.  I have all of my information, I have already registered, but I keep receiving this information?  I don't know what I am doing wrong.  Can you please advise and help me. Your informa

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326

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Geolocation issue

I recently got AT&T Internet Air. The service has been just as good, if not better, than either of the 2 cable broadband companies that service my neighborhood and bundling it with my existing cell service made it cheaper than the other options.The issue I am running into is with the geolocation

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Fiber cavailability

When will full fiber (internet 300) be available in zip 44040 ?

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Internet suspended

I had a previous past due balance and paid the full balance off with a credit card yet my account is still suspended.

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5

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How do I get someone in AT&T email support to look into an issue on their side?

My email is on legacy @pacbell.net domain. AT&T owns this domain.  It is "powered by Yahoo", whatever that means other than the fact that I need to access my email through Yahoo mail.  Yahoo (and Google) implemented stricter rules for email senders, particularly bulk senders, earlier

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Cant Access email. Been hacked

I cant get into my email account. WHen trying to use the recovery steps, it has someone else email address and phone number. How do I get help with this. I been searching and asking on ATT.com, but cant get a answer or live person

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Battery Backup

Where do you return this battery backup? I need to return the one sent to my mom.  The box has never been open. please contact me at [email scrubbed].

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internet 24

what is the difference between internet 24 and internet 300 ?

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(70)
How do I get someone in AT&T email support to look into an issue on their side?

My email is on legacy @pacbell.net domain. AT&T owns this domain.  It is "powered by Yahoo", whatever that means other than the fact that I need to access my email through Yahoo mail.  Yahoo (and Google) implemented stricter rules for email senders, particularly bulk senders, earlier

Questions

3

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Cant Access email. Been hacked

I cant get into my email account. WHen trying to use the recovery steps, it has someone else email address and phone number. How do I get help with this. I been searching and asking on ATT.com, but cant get a answer or live person

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1

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Trying to port my phone number out of an AT&T business account to another carrier

I have been trying for months to port out my phone number from an AT&T business account to another carrier (Spectrum). I made many attempts to obtain a pin# from AT&T and give it to spectrum, and every time the pin# does not work.  Spectrum is requiring a 6 digit pin#.  I am compl

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What possible causes are there for an instability in connection from the gateway to a hardwired computer?

I WFH and take calls through my work computer and also use VPN's. A month ago, after experiencing many troubles with connectivity taking calls, 2 settings were changed that I needed to improve my ability to do my job. The SIP ALG was disabled and port 5060 unblocked. This has worked perfectly for a

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5

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Hotspot "Failed to enable"

My Hotspot isn't working! Can you help? The device is in service I checked Settings > Personal Hotspot > "Allow Others to Join" and "Maximize Compatibility" My computer finds the device, but when I select the device for my Wi-Fi network, my computer displays the error saying "Failed to enabl

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Customer installed fire rated board

I received a call from my Credit Union customer. Their building is getting switched over to fiber optic equipment. The AT&T technician notified her that she will need a 4'x4' fire rated plywood mounted to the wall so they can mount the new fiber optic equipment to it.  So, all I have to do

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Trending Accepted Solutions

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No internet 75024

Internet has been down since yesterday afternoon in plano. What's the status?

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478

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Accepted Solution

Official Solution

Unlock devise

I have an IPhone which is locked by AT&T , can you help me unlock it please

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442

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Accepted Solution

2021 AT&T Subscriber Data - Mar 19 2024

I have just got this email from my darkweb monitoring service. "Your personal info was found on the dark web."

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332

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Accepted Solution

Official Solution

Closed

Horrible customer service

I contacted Directv re their internet tv was told they use Att for internet. I had Att internet installed on January 23. I then contacted Directv re their equipment delivery as it was to be here prior to internet being installed. Directv customer service was horrible . I cancelled the service for b

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331

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Accepted Solution

Official Solution

Termination

I am on the unlimited starter plan and I brought my own phone. Is there a termination fee if I want to cancel service. I can?t find anywhere on my account that says I?m in a contract with AT&T.

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