Is this a real e-mail or scam?    Dear User, Starting from today, customers who have not confirmed their email account will not be able to login to their email accounts, kindly confirm that your email is active by log-in to validate your account. &nb

My internet box is under my bed and I’d like to move it to the living room. When the technician placed it 4 years ago this was the best place as there was a phone connection there . Can I move it and do I need a  phone jack? Can this phone connections be moved to another room? Thanks .  

We got a hard sell from ATT to switch to Air to improve our internet. It was sold as a package deal with Direct TV streaming. Our internet is great but with its ever changing IP address we ran into location issues with Hulu live. I called Direct TV and they have the same policy of only allowing 4 t

Service in zip code 36471 has consistently degraded over time. Disruptions appear random and occur on multiple iphone devices.  In some instances calls will not go through and roll directly to voicemail.  In other instances, call will connect; however, discussions are impossible as spoken

I was told be an att representative in target that fiber from you guys would be installed in my area in the next couple of months. My zip code is 43612 if that helps with location and I want to be sure this is true and it wasn't the rep trying to make a sale by lying to me since it's happened in the

Hello. I will be sailing next week on a Virgin cruise. Looking for some advice. Virgin provides free wifi on the ship. Do I still need the AT&T cruise package? What do I need to turn off on my phone to avoid additional charges while sailing or out at sea? Thank you!

I send an email from my iPhone to my desktop computer but it never shows up in my inbox. On my iPhone to shows that it was sent but it never arrives to my desktop computer. The same occurs when I send an email from my computer TO my computer. It never shows up in my inbox. This all started when I ch

I received an email from Experian's IDNotifiy service on April 18th stating my Social Security numberand phone number were breached in the reccent ATT Data breach, but have not received the email from AT&T offering the security monitoring. I am a former customer and was wondering if anyone knows

Why isn’t AT&T doing anything about the data breach? Supposedly they’re notifying those whose information was compromised, but I was just informed by my credit card company that my SSN has been spotted on the dark web as a result of a breach from AT&T… this is the first I’m hearing of a brea

I am trying to log into my account I have through Onstar how do I get in?

Is this a real e-mail or scam?    Dear User, Starting from today, customers who have not confirmed their email account will not be able to login to their email accounts, kindly confirm that your email is active by log-in to validate your account. &nb

My internet box is under my bed and I’d like to move it to the living room. When the technician placed it 4 years ago this was the best place as there was a phone connection there . Can I move it and do I need a  phone jack? Can this phone connections be moved to another room? Thanks .  

Service in zip code 36471 has consistently degraded over time. Disruptions appear random and occur on multiple iphone devices.  In some instances calls will not go through and roll directly to voicemail.  In other instances, call will connect; however, discussions are impossible as spoken

I send an email from my iPhone to my desktop computer but it never shows up in my inbox. On my iPhone to shows that it was sent but it never arrives to my desktop computer. The same occurs when I send an email from my computer TO my computer. It never shows up in my inbox. This all started when I ch

I received an email from Experian's IDNotifiy service on April 18th stating my Social Security numberand phone number were breached in the reccent ATT Data breach, but have not received the email from AT&T offering the security monitoring. I am a former customer and was wondering if anyone knows

Why isn’t AT&T doing anything about the data breach? Supposedly they’re notifying those whose information was compromised, but I was just informed by my credit card company that my SSN has been spotted on the dark web as a result of a breach from AT&T… this is the first I’m hearing of a brea

I received an email from this address: myAT&T <[email scrubbed]>. The text of the email is below.  Is it an email actually sent by AT&T? Dear Customer, At AT&T, we prioritize the security of our customers' information and are committed to maintaining transparency in all

I received an email on April 15, 2024 purporting to be from AT&T offering free ExperianIdworks protection for one year. Since I do not click on links contained in emails, I went to the Experian website to find where to sign up for this free service. I could not find where/how to sign up  b

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

Is there a way to pay just towards your phone cost, and not phone usage.

When I look at the guide, the FOX news channel shows have their scheduled time 1 hour later than what it should be. My brother has another provider and his still shows the usual times on his guide. Does anyone know why this is happening?