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(366712)
Download / Upload speeds no longer match

Running / paying for AT&T 1G Fiber through the BGW320-505 modem / router. So, I've know about this issue for about a week now.  Found out when trying to upload a large video file and that was taking FOREVER.  Scoured the internet for solutions, tried a bunch and nothing helps, but I

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Adding work office 365 mailbox to my Yahoo mail mail issues

I have added my work email account to my yahoo mail and never had any issues till now. Every other day I have to sign in back into the email account and after I do that I get a message saying I can't add it at this time but I still get my emails after I sign back in. I need to know if there is a fix

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6

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Automatic payment draft

Why/ how is it ok that AT&T will not accept my check (shows bank routing code and account number) but instead requires my debit card (giving their system access to the chip and security code) in order to qualify for a monthly auto draft?

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4

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Sync old email IMAP

On Yahoo.com my ATT account emails go back to 2017. On macOS Apple Mail (current versions), my ATT email only syncs two years of messages. Please tell me what settings need to be changed. My ATT account / plan has 1 TB of storage and I only use about 1%.

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9

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How do I provide feedback to AT&T on the issues we had getting our fiber line fixed?

My husband was repairing a leak and in cutting tree roots, cut our line. This was on a Tuesday and we called immediately. We received a link to provide pictures of the cut line and then were told a tech would be out within 7 business days and AT&T doesn't do appointments but they would call 30

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16

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att wifi passpoint on iphone and not at&t customer

I have an Iphone SE that has at&t wifi passpoint in my managed wifi networks. I contacted my carrier and apple about this and never got an answer. I am not nor have ever been an AT&T customer so how is this on my phone and why cant I remove it?

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14

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New Uverse Android App Black Screen

So a new app downloaded for my Android Tablet, Android 13, and I get the program sound but nothing but a black picture. Help!!

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My website is being block by AT&T in a specific region.

I have developed a new website for a client and it is being blocked by AT&T in a specific region (southeastern Wisconsin). How do I get AT&T to recognize it as a legit business and website so that the website won't be blocked. I have tried emailing the Postmaster/abuse email twice (mentione

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Accepted Solution

My phone is on mute, but when i open a game there's still sound

I have my phone set on silent but when I open up a game the sound comes on even though my phone is muted. I'm able to lower the sound and mute it using the volume rockers once I'm in the app itself but there shouldn't be any sound for anything if the phone is on mute. Is this a bug? Is there a fix f

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17

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Official Solution

Closed

Error 415

I started getting this error on my Galaxy S20 when i tried to send picutre messages to my husbands phone which is also on the same account as my phone number. It did not matter if i was on the wifi, 4g or 5g. ATT support worked on it for a month with no solution, resetting my network, hard reset on

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(62)
New Uverse Android App Black Screen

So a new app downloaded for my Android Tablet, Android 13, and I get the program sound but nothing but a black picture. Help!!

Questions

3

0

0

My website is being block by AT&T in a specific region.

I have developed a new website for a client and it is being blocked by AT&T in a specific region (southeastern Wisconsin). How do I get AT&T to recognize it as a legit business and website so that the website won't be blocked. I have tried emailing the Postmaster/abuse email twice (mentione

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3

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ATT Passpoint - connected without internet

My spouse and I both have android phones. We both connect to the same attwifi passpoint. Her connection says connected and she is able to use the internet. However, my connection says "connected without internet" and I am unable to go online. I have reset my phone multiple times with the same outc

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8

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Uverse Fiber Optic TV freeze ups

After weeks of advertising, we allowed AT&T to "upgrade" our service to fiber optic. The internet is VERY fast, and all the TVs were working when the technician left the house. Several hours later, the TV picture froze for a little over a minute, and then came back on after missing that minute o

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7

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Experiencing issues with my AT&T Lumia 950 recognizing the AT&T SIM card. Any suggestions?

Hi everyone, I'm currently facing an issue with my AT&T Lumia 950 where it's not recognizing the AT&T SIM card, despite being unlocked. This problem is particularly puzzling as the SIM card worked perfectly fine on my previous device. When I try to use the phone with the AT&T SIM card in

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5

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Uverse app does not accept my username and password

The uverse streaming app was updated but now it does not accept my username and password

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5

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Trending Accepted Solutions

(68)

Accepted Solution

Official Solution

Billing

Wanting to make payment arrangements to get my service turn back on

Questions

161

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Accepted Solution

Official Solution

GETTING DIVORCED AND NEED TO SEPARATE THE PHONES

My wife owns the ATT account and we are divorcing. What options do I have?

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121

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Accepted Solution

Official Solution

Return of Gateway

I’m a current customer. I had to have my gateway replaced several months ago. I just realized that I forgot to return the old equipment. If I return it now, can I get the credit for the non return fee on my account?

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118

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Accepted Solution

Official Solution

Device Unlock Request for a new fully paid off phone that has never been on the AT&T network.

I recently won a competition AT&T was hosting, and the prize included a new Galaxy S24U. The phone arrived but since this was never activated on the AT&T network the IMEI is not showing up as an AT*T phone when submitting a device unlock request. I have called customer service and went to my

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100

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Accepted Solution

ASUS Zenfone 9 (ASUS_AI2202) crashes as long as SIM card is inserted.

I have an ASUS Zenfone 9 model ASUS_AI2202. It's been working fine on AT&T since the summer.Recently, possibly just after I upgraded to Android 14, the phone started crashing.It only crashes when the SIM card is inserted.Not a boot loop, but less than a minute after booting or inserting the SIM

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