Get order status
Did you just order a new device? We've made it easy to check the status of your order!
Total Posts
Total Members
Total Likes
Let us help protect you from unwanted calls, text messages and spam.
Did you just order a new device? We've made it easy to check the status of your order!
Get the new Samsung Galaxy S24 on the nation's largest & most reliable network!
"But don't worry! You can submit a new unlock request when your 14-day return policy period ends." This has been more than 14 days but no luck. How can i proceed? Thank you
Questions
•
Wireless
19
7
0
Hello community, As we troubleshoot Wi-Fi signal strength in multi-story homes, let's draw parallels to our experiences with natural challenges, like maintaining a gravel driveway in snowy conditions. Despite efforts, the signal struggles upstairs, much like navigating a gravel driveway in heavy sno
Questions
•
Internet
11
1
0
We stream Hulu Live TV. Often it will say lost connection or each morning when we turn on for first time it will say not connected. We then power off (it's connected wirelessly) then power back on and it comes on. We are so frustrated with this! Also, what's weird is, when we do lose connection, our
Questions
•
Internet
11
3
0
Hello my name is Stephanie, I keep getting a error message of OP07Wos turn on wi-fi calling on my phone. I am with Pure Talk and I'm using a BLU G 91s phone. I'm also using Android 11. I have called both places and no one know how to turn this off or even had this issue. I have confirmed with both c
Questions
•
Wireless
3
0
0
Hi! I recently returned from an international trip. As I always do, I turned off my cellular data as soon as I landed, and used only Wifi for calling and data. Yet when I received my bill, I found several calls were billed as "roaming" when this seems like it should have been impossible without cell
Questions
•
Wireless
40
6
0
October 2023 ATT Sale: Get $1000 off a complete, undamaged 12 Pro Max when you upgrade to a 15 Pro MaxI upgraded two 12 Pro Max (I paid off the previous installments of the 2 12Pro Max and paid the taxes on the two new phones 15 Pro Max. ) to the 15 Pro Max. One of the 15 Pro Max was suspended in ea
Questions
•
Wireless
9
2
0
I have installed McAfee on four computers over the past few years, but only have two currently functioning. Can I remove the other two licenses, and if so, how? Thanks, Bear
Questions
•
Internet
24
2
0
Samsung s21ultra will not update from Android 13 to 15, tried everything
Questions
•
Wireless
7
1
0
So a new app downloaded for my Android Tablet, Android 13, and I get the program sound but nothing but a black picture. Help!!
Questions
•
TV
10
2
0
I have an SBCGlobal.net account with 2 sub-accounts. I can get into the main account but I cannot get into the sub-accounts. Level 1 said Level 2 needs to address the of the synching to the primary account. Can you help?
Questions
•
60
5
0
Hello my name is Stephanie, I keep getting a error message of OP07Wos turn on wi-fi calling on my phone. I am with Pure Talk and I'm using a BLU G 91s phone. I'm also using Android 11. I have called both places and no one know how to turn this off or even had this issue. I have confirmed with both c
Questions
•
Wireless
3
0
0
Upgraded from a Windows 10 PC with MS Office 2021 (Home version) to a new Windows 11 PC with MS Office 2021. Used the exact same POP settings on the new PC but it will not connect to my .att.net account. When I add my account it asks for my user name and password for a "pop.mail.y
Questions
•
3
0
0
SOOOO third attempt.... I can't access my old sbcglobal email and have tried everything I could think of. I'm trying again and would love to speak to an agent or something via chat. On my previous posts, the chat wasn't working on my phone so I couldn't get to a solution. Sadly I don't know the pas
Questions
•
4
0
0
Hi, I have a BGW320 and am trying to setup a new printer that only supports 2.4 ghz wifi. It connects to the gateway and has same network ip scope, same subnet, and same gateway. I cannot ping it from my wired pc and windows can't find it when installing a driver. I thought wired, 5ghz wi-fi, 2.
Questions
•
Internet
7
0
0
My s23 phone plays AT&T firefly ringtone intermittently at maximum volume for no apparent reason. I cannot adjust volume but can change to silent.
Questions
•
Wireless
10
0
0
Connected to to hotspot from multiple devices- looks like it should be working but we cannover access any site. Confirmed that we are getting IP address from the device. I can connect to the management page of the device. I have factory reset - and have joined via WPS and password. Still not inter
Questions
•
Wireless
6
0
0
Accepted Solution
Official Solution
Wanting to make payment arrangements to get my service turn back on
Questions
•
Wireless
211
2
0
Accepted Solution
Official Solution
I’m a current customer. I had to have my gateway replaced several months ago. I just realized that I forgot to return the old equipment. If I return it now, can I get the credit for the non return fee on my account?
Questions
•
Internet
130
5
0
Accepted Solution
Official Solution
My wife owns the ATT account and we are divorcing. What options do I have?
Questions
•
Wireless
121
3
0
Accepted Solution
Official Solution
Closed
I purchased a brand new iphone through ATT. Discovered the cable port has never worked (usually use wireless charging, needed to use a cable on a trip). Despite having insurance and AppleCare, I have to pay $150 to get a "new" phone, which arrived today and is actually a rebuilt phone instead of new
Questions
•
Wireless
110
9
0
Accepted Solution
Official Solution
I recently won a competition AT&T was hosting, and the prize included a new Galaxy S24U. The phone arrived but since this was never activated on the AT&T network the IMEI is not showing up as an AT*T phone when submitting a device unlock request. I have called customer service and went to my
Questions
•
Wireless
102
2
0
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.