Get order status
Did you just order a new device? We've made it easy to check the status of your order!
Total Posts
Total Members
Total Likes
Let us help protect you from unwanted calls, text messages and spam.
Did you just order a new device? We've made it easy to check the status of your order!
Get the new Samsung Galaxy S24 on the nation's largest & most reliable network!
Accepted Solution
Official Solution
I have AT&T 1gig home internet with the HBO Max plan. I have been charged $85 for the service for the past couple of months and wanted to start shopping around some options to see if I could save some money somewhere. When I started shopping around on the AT&T website, I noticed that in my A
Questions
•
Internet
25
5
0
I started getting this error on my Galaxy S20 when i tried to send picutre messages to my husbands phone which is also on the same account as my phone number. It did not matter if i was on the wifi, 4g or 5g. ATT support worked on it for a month with no solution, resetting my network, hard reset on
Questions
•
Wireless
706
7
My att.net Inbox has started deleting emails almost immediately after being read. I am not aware of any changes made to my settings or preferences. I see that I can get emails deleted within the past seven days restored. Hopefully, my emails are just misplaced and not lost.
Questions
•
8
1
0
Port forwarding does not work. I have done all the necessary steps in the Firewall -> NAT/Gaming tab on the router and followed every tutorial I could find on AT&T's website but when I go to check if the the port is open externally it isn't. When I had spectrum this was such an easy feature,
Questions
•
Internet
6
1
0
My email is on legacy @pacbell.net domain. AT&T owns this domain. It is "powered by Yahoo", whatever that means other than the fact that I need to access my email through Yahoo mail. Yahoo (and Google) implemented stricter rules for email senders, particularly bulk senders, earlier
Questions
•
9
1
0
Hello, I am looking to see where would I find information on contracting or subcontracting for AT&T or maybe a contact with the company. I have currently contract for a company doing jobs and have to pass tickets back to AT&T and would like to see if I could get a contract with them to be able to do
Questions
•
Clubhouse
3K
12
0
Greetings. As I am configuring my wifi (WhistleBlowerMold (kettle whistle, that is)), I notice that the network named tbd----- is being identified as secured and then abandoned. I do not have the credential for that network. It is supposed to be Vivint panel's internal network (Vivint t
Questions
•
Internet
24
4
0
I signed up for AT&T at Costco and will be getting two phones. They are arriving today, I won't activate them. Our numbers were ported over. After doing a deeper look and apply for discounts through Verizon the bill is basically the same. I would like to return my phones and return to Verizon. D
Questions
•
Wireless
11
2
0
"But don't worry! You can submit a new unlock request when your 14-day return policy period ends." This has been more than 14 days but no luck. How can i proceed? Thank you
Questions
•
Wireless
8
2
0
I cant get into my email account. WHen trying to use the recovery steps, it has someone else email address and phone number. How do I get help with this. I been searching and asking on ATT.com, but cant get a answer or live person
Questions
•
10
1
0
My spouse and I both have android phones. We both connect to the same attwifi passpoint. Her connection says connected and she is able to use the internet. However, my connection says "connected without internet" and I am unable to go online. I have reset my phone multiple times with the same outc
Questions
•
Wireless
7
0
0
After weeks of advertising, we allowed AT&T to "upgrade" our service to fiber optic. The internet is VERY fast, and all the TVs were working when the technician left the house. Several hours later, the TV picture froze for a little over a minute, and then came back on after missing that minute o
Questions
•
TV
7
0
0
Hi everyone, I'm currently facing an issue with my AT&T Lumia 950 where it's not recognizing the AT&T SIM card, despite being unlocked. This problem is particularly puzzling as the SIM card worked perfectly fine on my previous device. When I try to use the phone with the AT&T SIM card in
Questions
•
Home Phone
5
0
0
The uverse streaming app was updated but now it does not accept my username and password
Questions
•
TV
5
0
0
I have an Iphone SE that has at&t wifi passpoint in my managed wifi networks. I contacted my carrier and apple about this and never got an answer. I am not nor have ever been an AT&T customer so how is this on my phone and why cant I remove it?
Questions
•
Wireless
13
0
0
I have just installed Internet Air to replace poorly performing hard wire. The hard wire came to the house and then another wire went to a separate AirBnB with it's own router. How do I do this with the new system? Can I daisy chain extenders the approx 75 feet from the unit to the apar
Questions
•
Internet
7
0
0
Accepted Solution
Official Solution
Wanting to make payment arrangements to get my service turn back on
Questions
•
Wireless
159
2
0
Accepted Solution
Official Solution
My wife owns the ATT account and we are divorcing. What options do I have?
Questions
•
Wireless
121
3
0
Accepted Solution
Official Solution
I’m a current customer. I had to have my gateway replaced several months ago. I just realized that I forgot to return the old equipment. If I return it now, can I get the credit for the non return fee on my account?
Questions
•
Internet
118
5
0
Accepted Solution
Official Solution
I recently won a competition AT&T was hosting, and the prize included a new Galaxy S24U. The phone arrived but since this was never activated on the AT&T network the IMEI is not showing up as an AT*T phone when submitting a device unlock request. I have called customer service and went to my
Questions
•
Wireless
99
2
0
Accepted Solution
I have an ASUS Zenfone 9 model ASUS_AI2202. It's been working fine on AT&T since the summer.Recently, possibly just after I upgraded to Android 14, the phone started crashing.It only crashes when the SIM card is inserted.Not a boot loop, but less than a minute after booting or inserting the SIM
Questions
•
Wireless
98
14
0
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.