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Data Breach

What is AT&T doing about the recent data breach, besides claiming it did not come from their network?

Questions

32.1K

65

Can you place a shed under fiber line that runs from utility pole to house?

I am wanting to relocate my shed in the backyard. Where I want to place it is under the fiber line that runs overhead from the utility pole to my house. Is it ok. To put a shed under a fiber line and is there a minimum distance that needs to be between the top of the roof of the shed and the fiber l

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8

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Can't Access Our Primary Bellsouth.net Email

We have a primary email account and a sub-account. We received a security alert that our primary email and personal data have been compromised due to a breach of AT&T data so I want to change the password to that primary email.   I am successfully able to access the sub-account but have no

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8

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Got denied by att fraud??

I just got denied by att fraud to open a new account with two lines I was going to port from google fi, I have an 800+ credit score and just got back stateside after 7 years from serving overseas. I tried opening two new att lines and got denied. Interesting how att treats military.

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25

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Voicemail Error O19T

When we call and voicemail should pickup we get an error O19T. No one at the AT&T store or on the phone can fix it.

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9

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my phone turned off and will not turn back on. Battery was not low, bill was paid and spouse has a working phone. charger works fine.

my phone turned off and will not turn back on. Battery was not low, charged works and bill was paid and spouse has a working phone.

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9

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Smart Home Manager app blue screen

I can log into the app, but when it loads it is just a blank blue screen. I have tried deleting and reinstalling the app, clearing the cache, and restarting my device. Nothing is working. Help!

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6

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Unable to access email account

Changed my phone number so I am unable to receive the verification code.

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11

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Accepted Solution

April 2024 Experian offer

I received an email on April 15, 2024 purporting to be from AT&T offering free ExperianIdworks protection for one year. Since I do not click on links contained in emails, I went to the Experian website to find where to sign up for this free service. I could not find where/how to sign up  b

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92

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Retrieve Text Messages from Airplane Mode

I was traveling for a week and had my iphone 15 on airplane mode. When I turned off the airplane mode, the text messages did not come through. Is there any way to retrieve the messages? Is there any way to prevent this from happening again?

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(49)
Smart Home Manager app blue screen

I can log into the app, but when it loads it is just a blank blue screen. I have tried deleting and reinstalling the app, clearing the cache, and restarting my device. Nothing is working. Help!

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6

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Account number

Hi I went to an att store today and didn’t get an account number for my new service

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11

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AT&T Not Honoring Trade-In Promotion

In October 2023 I agreed to a promotion to trade in two eligible devices from T-Mobile into AT&T for two free iPhone 15 Pros. I shipped the phones in according to the promotion with the pre-paid shipping label and waited the three billing cycles to receive my credit. After not receiving this cre

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14

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Accepted Solution

Underground Fiber Terminal identification help

My home was built in 2017 when one lot was subdivided into 7. After the construction was finished, ATT installed Fiber infrastructure buried in my neighbor's front yard. But only one address of the 7 shows Fiber available in ATTs system. After some digging in my neighbor's yard, I found this infrast

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I didn't receive email regarding att data breach

Hi, I am a former at&t customer and got alert from Captital Ones  regarding recent att data breach. They said my information found on darkweb by att data breach. But, I didn't receive emails/letter from AT&T is there another way to check the information on official website?

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61

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Application Status

Hi, I have submitted applications and immediately after submission the status shows “Under Consideration.” Is that a standard status upon submission? Or could it be because I listed a current employee as a referral?About how long does the application process usually take?

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Why does AT&T not tell the truth regarding the breach?

Got on a chat yesterday about this and the AT&T rep said my info wasn't included in the breach. I have it reported by 2 different reputable sources that it is. The AT&T rep also said that there was nothing that they could do because it was not in the leak. So how do I prove them wrong? I rea

Questions

935

3

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Is this a fraudulent email?

I received an email from this address: myAT&T <[email scrubbed]>. The text of the email is below.  Is it an email actually sent by AT&T? Dear Customer, At AT&T, we prioritize the security of our customers' information and are committed to maintaining transparency in all

Questions

352

1

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I Cancelled ATT service. Do I still need to pay the bill?

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

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223

10

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Accepted Solution

Official Solution

Unblock Roblox

Internet is blocking roblox - how do I change settings to allow?

Questions

202

6

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Accepted Solution

When is ATT going to push out the April update?

My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.

Questions

161

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