Loading...

Total Posts

Loading...

Total Members

Loading...

Total Likes

Latest conversations

View More

(366686)
Picture freeze up

Uverse customer for may years. Changed to fiber internet less than a year ago. service has gone downhill since. The internet seems to be working fine and the speed is doing fine also. Picture freezes or locks up. Happens on all tv's, channel change fixes it for a moment. All of our set boxes are on

Questions

27

3

0

AT & T demands I commit fraud and are discriminating

I am currently seeking a law firm to represent me and any other women who are former military who have been required to commit fraud and are the victims of discrimination through AT & T practices. I am former USAF having joined as an 18-19 year old. I am 62 now and can't get AT & T to hono

Questions

9

3

0

Accepted Solution

Official Solution

Use own router

Can I buy my own internet router and use Att internet? I have so many problems with my internet being slow or not working. Yes I do have a lot of device connect but I need them. I have researched better routers for better internet connection and you can add more device on it. 

Questions

6K

10

I think my router had been hacked. What do I do?

I've noticed strange things ther past few days. My computer screen comes on several times during the night, I watched as pages loaded, and my smart tv's volume turned up to max multiple times, but only on one evening.   I suspect someone had hacked my router, but, don't know thre first th

Questions

575

2

0

Unable to use ActiveArmour on my phone.

I have an Android radio in my car, and I use my phone's hotspot to connect it to the internet. When I turn on ActiveArmour, it disables my hotspot. How do I set up my phone to be able to use both at the same time?

Questions

18

5

0

Unable To Receive MMS Text Messages Via mms.att.net sent via my SMTP provider

I have been successfully receiving MMS Text messages sent to my personal mobile AT&T phone via email to {10 Digit Number}@mms.att.net for years. These are sent through my SMTP mail provider. Since about a week or two ago, I have not able to receive MMS messages at my 10 digit number only from a

Questions

2

0

0

Significant Service decline in 97229 near Saltzman & Bauer Woods Dr

We have been experiencing a significant degradation of service in the 97229 area near Saltzman and Bauser Woods Dr -- the general area, lots of neighbors discussing this but nobody seems to be able to properly escalate our calls. SMS messages are signficiantly delayed, voice calls are awful (we have

Questions

6

1

0

AARP ERROR DISCOUNT

Tried now entering my AARP discount to my New wireless account and it has been nothing but nonsense and problems. First attempt was made by an employee while setting up my new wireless plan. Gave them an error saying to many attempts were made to sign up. First call to customer service they told me

Questions

6

1

0

Uverse new 7.4.3 version apps

I had problems signing in related to the new updated streaming application. After weeks dealing with customer service, I found someone with the solution.  Since this it is a totally new application platform it won't except your current ID or Password.  Request a temporary password and log

Questions

6

1

0

Fiber cavailability

When will full fiber (internet 300) be available in zip 44040 ?

Questions

8

2

0

Be the first to reply

(70)
Unable To Receive MMS Text Messages Via mms.att.net sent via my SMTP provider

I have been successfully receiving MMS Text messages sent to my personal mobile AT&T phone via email to {10 Digit Number}@mms.att.net for years. These are sent through my SMTP mail provider. Since about a week or two ago, I have not able to receive MMS messages at my 10 digit number only from a

Questions

2

0

0

Emails in my Inbox are being deleted after reading

My att.net Inbox has started deleting emails almost immediately after being read. I am not aware of any changes made to my settings or preferences. I see that I can get emails deleted within the past seven days restored.  Hopefully, my emails are just misplaced and not lost. 

Questions

5

0

0

How do I get someone in AT&T email support to look into an issue on their side?

My email is on legacy @pacbell.net domain. AT&T owns this domain.  It is "powered by Yahoo", whatever that means other than the fact that I need to access my email through Yahoo mail.  Yahoo (and Google) implemented stricter rules for email senders, particularly bulk senders, earlier

Questions

5

0

0

Cant Access email. Been hacked

I cant get into my email account. WHen trying to use the recovery steps, it has someone else email address and phone number. How do I get help with this. I been searching and asking on ATT.com, but cant get a answer or live person

Questions

4

0

0

What possible causes are there for an instability in connection from the gateway to a hardwired computer?

I WFH and take calls through my work computer and also use VPN's. A month ago, after experiencing many troubles with connectivity taking calls, 2 settings were changed that I needed to improve my ability to do my job. The SIP ALG was disabled and port 5060 unblocked. This has worked perfectly for a

Questions

6

0

0

Hotspot "Failed to enable"

My Hotspot isn't working! Can you help? The device is in service I checked Settings > Personal Hotspot > "Allow Others to Join" and "Maximize Compatibility" My computer finds the device, but when I select the device for my Wi-Fi network, my computer displays the error saying "Failed to enabl

Questions

9

0

0

Trending Accepted Solutions

(74)

Accepted Solution

Official Solution

No internet 75024

Internet has been down since yesterday afternoon in plano. What's the status?

Questions

478

4

0

Accepted Solution

Official Solution

Unlock devise

I have an IPhone which is locked by AT&T , can you help me unlock it please

Questions

443

4

0

Accepted Solution

2021 AT&T Subscriber Data - Mar 19 2024

I have just got this email from my darkweb monitoring service. "Your personal info was found on the dark web."

Questions

336

11

0

Accepted Solution

Official Solution

Closed

Horrible customer service

I contacted Directv re their internet tv was told they use Att for internet. I had Att internet installed on January 23. I then contacted Directv re their equipment delivery as it was to be here prior to internet being installed. Directv customer service was horrible . I cancelled the service for b

Questions

333

5

Accepted Solution

Official Solution

Termination

I am on the unlimited starter plan and I brought my own phone. Is there a termination fee if I want to cancel service. I can?t find anywhere on my account that says I?m in a contract with AT&T.

Questions

188

2

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.