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(366650)
Network Mode stuck

I currently have a ZTE Velocity 2 (MF985). While looking through my wifi and network settings I noticed a section that says "Network Mode" and a drop down menu. The drop down menu was set on Auto and had two other options, 4G and 4G LTE. I hit 4G when I shouldn't have. Now its stuck on 4G and the dr

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173

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Blocked number

We have multiple lines. My husband has a woman co-worker blocked on his phone, through his phone contacts? there?s nothing installed to block the number across our entire account. Periodically I check my son?s (young teenager) usage and phone to ensure he?s following rules, and tonight while in the

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6

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Ver mis llamadas

Quiero ver mis llamadas

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4

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Need to move installment plan to another number on the same account

I have two phones on my account. Samsung Note 20 (phone 111-111-1111) and Iphone 13 pro max (phone 222-222-2222).  The samsung is free and clear but the apple has installments.  I switched the phone numbers thinking I could cancel one later but was told that the installment is on the Line

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5

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Accepted Solution

Official Solution

Family signed up with ATT through a door rep? is this valid or should I switch to ATT via In-Store or Online

So some guys claiming to work for ATT came by and offered us a ATT deal because "ATT was buying Verizon towers and offering deals for switching for those who are noncustomers and those with atleast ATT Fiber" and got one of my family members to to sign everyone up for it. Other forums told me that

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72

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Unauthorized Call Forwarding from ATT *** Customers Beware***

Has anyone checked their Call Forwarding feature on their phone's settings? I recently noticed I was not receiving any incoming calls and after checking my phone settings, I found out that the Call Forwarding feature was enabled. And below it was an unfamiliar phone number. Apparently, customer serv

Questions

485

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e-sim

Hello, my friend bought a used unlocked iPhone 15pro from Facebook marketplace, we went to the at&t store to get a new e sim line, but we could not get a new line in any way, can you help me how to get a new line?

Questions

32

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Does "Text Message" pre-paid account ADD ON include in/out-going texts AND in/out-going texts w/pics

Text messages cost me $0.20 for each in AND out going text. $0.25 for in/out going text w/data, AKA a text with an attached picture. Does the 200 Text Message/month pre-paid account ADD ON include ALL in/out going texts w/ or wo/ pics? THANKS.

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13

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ATT.NET email on iphone

I have access to my email on a computer, but no longer on my phone. It stopped updating in the last 90 days on my phone and every time I tried to get it to update by using my username and password, it would ask me for my cell number and send me a code.  Once I put that code in, it would say so

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11

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ATT Fiber Slow During Peak Hours

Hello, I've had 300/300 service for about over a year now since the service became available in my neighborhood. It has been pretty good so far until recently for the past few months I've noticed that the download speed drops to about 150-200 in the afternoons and evenings, while the upload stays n

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41

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(61)
Blocked number

We have multiple lines. My husband has a woman co-worker blocked on his phone, through his phone contacts? there?s nothing installed to block the number across our entire account. Periodically I check my son?s (young teenager) usage and phone to ensure he?s following rules, and tonight while in the

Questions

6

0

0

Ver mis llamadas

Quiero ver mis llamadas

Questions

4

0

0

Need to move installment plan to another number on the same account

I have two phones on my account. Samsung Note 20 (phone 111-111-1111) and Iphone 13 pro max (phone 222-222-2222).  The samsung is free and clear but the apple has installments.  I switched the phone numbers thinking I could cancel one later but was told that the installment is on the Line

Questions

5

0

0

Online ATT Internet Account Primary User Issue

I've been an AT&T Internet user for a long time. I was sick for a while and the email I used to setup my online account was deactivated do to no activity.  I also forgot my user password as the primary account user.  I can't reset the password because the primary user email can't rece

Questions

13

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0

Unable to use ActiveArmour on my phone.

I have an Android radio in my car, and I use my phone's hotspot to connect it to the internet. When I turn on ActiveArmour, it disables my hotspot. How do I set up my phone to be able to use both at the same time?

Questions

10

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Emails from senders not being recieved

I am not getting some of the emails from a vendor that I should be getting. This seemed to have stopped on March 24, and I have not ubsubscribed from them.  I know they are still sending them as I get them to another email I have hosted by another provider.  This seems to be something tha

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8

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No internet 75024

Internet has been down since yesterday afternoon in plano. What's the status?

Questions

469

4

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Accepted Solution

Official Solution

Unlock devise

I have an IPhone which is locked by AT&T , can you help me unlock it please

Questions

434

4

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Accepted Solution

Official Solution

Closed

Horrible customer service

I contacted Directv re their internet tv was told they use Att for internet. I had Att internet installed on January 23. I then contacted Directv re their equipment delivery as it was to be here prior to internet being installed. Directv customer service was horrible . I cancelled the service for b

Questions

326

5

Accepted Solution

2021 AT&T Subscriber Data - Mar 19 2024

I have just got this email from my darkweb monitoring service. "Your personal info was found on the dark web."

Questions

291

11

0

Accepted Solution

Official Solution

Termination

I am on the unlimited starter plan and I brought my own phone. Is there a termination fee if I want to cancel service. I can?t find anywhere on my account that says I?m in a contract with AT&T.

Questions

187

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