Get order status
Did you just order a new device? We've made it easy to check the status of your order!
Total Posts
Total Members
Total Likes
Let us help protect you from unwanted calls, text messages and spam.
Did you just order a new device? We've made it easy to check the status of your order!
Get the new Samsung Galaxy S24 on the nation's largest & most reliable network!
"But don't worry! You can submit a new unlock request when your 14-day return policy period ends." This has been more than 14 days but no luck. How can i proceed? Thank you
Questions
•
Wireless
15
6
0
Why/ how is it ok that AT&T will not accept my check (shows bank routing code and account number) but instead requires my debit card (giving their system access to the chip and security code) in order to qualify for a monthly auto draft?
Questions
•
Wireless
7
2
0
my friends emails are going to spam even though they are in my contacts. Even my own emails to go spam !!
Questions
•
12
3
0
I have just installed Internet Air to replace poorly performing hard wire. The hard wire came to the house and then another wire went to a separate AirBnB with it's own router. How do I do this with the new system? Can I daisy chain extenders the approx 75 feet from the unit to the apar
Questions
•
Internet
10
2
0
Accepted Solution
Official Solution
I will be traveling to the USA, does AT&T provide short term prepaid esims for tourists?
Questions
•
Wireless
2.7K
4
0
Does anyone know how to change the outgoing caller ID on prepaid? When I call someone with ActiveArmor my caller ID says “WIRELESS CALLER” instead of my name.
Questions
•
Wireless
10
3
0
Just switched from comcast.net to ATT.net because my email was hacked and I was unable to change my password. System said I could not use a Comcast or Xfinity address. Now with ATT I can't start an email to let my friends know I have a new email address.
Questions
•
Internet
8
1
0
Closed
I am planning on upgrading to HD, but have two questions:1. WIll my HD box work with the non-HD dish I use with my motorhome?2. Will my non-HD boxes (model D12-100) work on a HD dish? Thanks, Bruce
Questions
•
2016
19.8K
1
0
Accepted Solution
Official Solution
I want to change my plan but I see that my ACP is not applied to the new plan. Please advise if I am loosing my ACP in the new plan or not.
Questions
•
Internet
12
2
0
I have been successfully receiving MMS Text messages sent to my personal mobile AT&T phone via email to {10 Digit Number}@mms.att.net for years. These are sent through my SMTP mail provider. Since about a week or two ago, I have not able to receive MMS messages at my 10 digit number only from a
Questions
•
8
1
0
So a new app downloaded for my Android Tablet, Android 13, and I get the program sound but nothing but a black picture. Help!!
Questions
•
TV
4
0
0
I have developed a new website for a client and it is being blocked by AT&T in a specific region (southeastern Wisconsin). How do I get AT&T to recognize it as a legit business and website so that the website won't be blocked. I have tried emailing the Postmaster/abuse email twice (mentione
Questions
•
Internet
7
0
0
My spouse and I both have android phones. We both connect to the same attwifi passpoint. Her connection says connected and she is able to use the internet. However, my connection says "connected without internet" and I am unable to go online. I have reset my phone multiple times with the same outc
Questions
•
Wireless
10
0
0
After weeks of advertising, we allowed AT&T to "upgrade" our service to fiber optic. The internet is VERY fast, and all the TVs were working when the technician left the house. Several hours later, the TV picture froze for a little over a minute, and then came back on after missing that minute o
Questions
•
TV
7
0
0
Hi everyone, I'm currently facing an issue with my AT&T Lumia 950 where it's not recognizing the AT&T SIM card, despite being unlocked. This problem is particularly puzzling as the SIM card worked perfectly fine on my previous device. When I try to use the phone with the AT&T SIM card in
Questions
•
Home Phone
5
0
0
The uverse streaming app was updated but now it does not accept my username and password
Questions
•
TV
5
0
0
Accepted Solution
Official Solution
Wanting to make payment arrangements to get my service turn back on
Questions
•
Wireless
176
2
0
Accepted Solution
Official Solution
My wife owns the ATT account and we are divorcing. What options do I have?
Questions
•
Wireless
121
3
0
Accepted Solution
Official Solution
I’m a current customer. I had to have my gateway replaced several months ago. I just realized that I forgot to return the old equipment. If I return it now, can I get the credit for the non return fee on my account?
Questions
•
Internet
119
5
0
Accepted Solution
Official Solution
I recently won a competition AT&T was hosting, and the prize included a new Galaxy S24U. The phone arrived but since this was never activated on the AT&T network the IMEI is not showing up as an AT*T phone when submitting a device unlock request. I have called customer service and went to my
Questions
•
Wireless
101
2
0
Accepted Solution
I have an ASUS Zenfone 9 model ASUS_AI2202. It's been working fine on AT&T since the summer.Recently, possibly just after I upgraded to Android 14, the phone started crashing.It only crashes when the SIM card is inserted.Not a boot loop, but less than a minute after booting or inserting the SIM
Questions
•
Wireless
99
14
0
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.