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(367479)
Trade in

Never received box to send in old phone after my upgrade. I can’t ask to resend because it calls for a confirmation number from your email which I never received.

Questions

4

0

0

ATT Fiber and Google Mesh question

I have ATT fiber with the 320 router.  I purchased the Google wifi mesh system that came with 3 hockey puck looking extenders.   setting up was a breeze but im not sure I did it correctly.  The ATT network name is Lang Family WiFi. But the google network name is Lang WiFi.  So when you’re on a phone

Questions

4

0

0

Unable to connect TV to internet

I have ATT Air, I tried connecting Samsung Smart TV to internet using wi-fi, It says connected to local network but not to the internet, tried using wired connection using ethernet, same thing. other devices such as phones and laptops can connect without any issues. Please help. Thanks

Questions

11

4

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Service

ATT has THE WORST customer service and service! You thoughtless folks sent a salesman to my house this morning rather than the technician I desperately need. Seriously what are you thinking, I've had no internet for a week you keep messing up appointments and you've compromised my private data, oh y

Questions

17

1

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Devices won't connect after router reboot

Pace 5268 Modem/router. Roku stopped connecting.  Roku troubleshooting was reboot the router.  Did that.  Now a number of simpler devices (Digital picture frame, HP printer, Tailwind Garage door opener) won't connect.  iPads, phones and Roku all connect.  All find the route

Questions

11

3

0

Closed

Lost the ATT app on my Samsung TV

Just gone, not in the "APPS" setting. Have restarted everything multiple times including and overnight unplug, all to no avail. This has happened twice before but I was able to coax it back home, not now. I can access ATT channelsby using the ATT remote but this is cumbersome[ I'd rather use the Sa

Questions

1.3K

11

0

Accepted Solution

The time for shows on the FOX news network is off by an hour

When I look at the guide, the FOX news channel shows have their scheduled time 1 hour later than what it should be. My brother has another provider and his still shows the usual times on his guide. Does anyone know why this is happening?

Questions

208

13

0

Fraud text ATT

AT&T: JOHN, Your past due AT&T Wireless account needs your review. $92.30 needs to be paid. Please call us to discuss payment options at 833-536-2371. You can also access www.att.com/fastpay. Msg & Data Rates may apply. Reply STOP to stop. I received this text but I am set up on auto pay

Questions

6

0

0

Prepaid Esim

Hi, is it possible to purchase and esim prepaid plan online? I

Questions

3

0

0

AT&T Limiting download speed - Slowing us way down.

Hello, We have had internet air for a month now. At first, we were consistently over 200 Mbps down load. It was great. Now out internet has slowed considerably. It's to the point where we can't watch tv shows, loading a web page is extremely slow, and I was not able to verify that I was a real pers

Questions

563

7

0

Be the first to reply

(57)
Trade in

Never received box to send in old phone after my upgrade. I can’t ask to resend because it calls for a confirmation number from your email which I never received.

Questions

4

0

0

ATT Fiber and Google Mesh question

I have ATT fiber with the 320 router.  I purchased the Google wifi mesh system that came with 3 hockey puck looking extenders.   setting up was a breeze but im not sure I did it correctly.  The ATT network name is Lang Family WiFi. But the google network name is Lang WiFi.  So when you’re on a phone

Questions

4

0

0

Fraud text ATT

AT&T: JOHN, Your past due AT&T Wireless account needs your review. $92.30 needs to be paid. Please call us to discuss payment options at 833-536-2371. You can also access www.att.com/fastpay. Msg & Data Rates may apply. Reply STOP to stop. I received this text but I am set up on auto pay

Questions

6

0

0

Prepaid Esim

Hi, is it possible to purchase and esim prepaid plan online? I

Questions

3

0

0

AT&T not honoring trade-in promotion

At the end of January, AT&T ran a promotion to trade in your Samsung phone in any condition for an S24. Once I got the new phone, I sent back my S7 and received confirmation that it was received.  I waited 3 billing cycles for the credits to be applied and when that didn't happen, I contac

Questions

2

0

0

Account sign in

I have a bellsouth.net email account. I got a new phone in February and I am unable to sign into my email on my phone. Tried the phone's email app and the Yahoo mail app. I get the following error message: "Something went wrong. We can't complete your request at this time. Try updating your profile

Questions

6

0

0

Trending Accepted Solutions

(72)

Accepted Solution

Official Solution

Closed

Is this a fraudulent email?

I received an email from this address: myAT&T <[email scrubbed]>. The text of the email is below.  Is it an email actually sent by AT&T? Dear Customer, At AT&T, we prioritize the security of our customers' information and are committed to maintaining transparency in all

Questions

1.8K

1

0

Accepted Solution

Official Solution

I Cancelled ATT service. Do I still need to pay the bill?

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

Questions

238

10

0

Accepted Solution

The time for shows on the FOX news network is off by an hour

When I look at the guide, the FOX news channel shows have their scheduled time 1 hour later than what it should be. My brother has another provider and his still shows the usual times on his guide. Does anyone know why this is happening?

Questions

208

13

0

Accepted Solution

Official Solution

Unblock Roblox

Internet is blocking roblox - how do I change settings to allow?

Questions

207

6

0

Accepted Solution

When is ATT going to push out the April update?

My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.

Questions

194

3

0

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