Loading...

Total Posts

Loading...

Total Members

Loading...

Total Likes

Latest conversations

View More

(366690)
How do I provide feedback to AT&T on the issues we had getting our fiber line fixed?

My husband was repairing a leak and in cutting tree roots, cut our line. This was on a Tuesday and we called immediately. We received a link to provide pictures of the cut line and then were told a tech would be out within 7 business days and AT&T doesn't do appointments but they would call 30

Questions

2

0

0

Free refill codes

So I came across these free refill code websites on Google.  I can't find anywhere that actually works.  Then I come across att prepaid is giving away 2free months of service.   Is this real ?

Questions

13.3K

3

Adding work office 365 mailbox to my Yahoo mail mail issues

I have added my work email account to my yahoo mail and never had any issues till now. Every other day I have to sign in back into the email account and after I do that I get a message saying I can't add it at this time but I still get my emails after I sign back in. I need to know if there is a fix

Questions

3

0

0

Accepted Solution

no longer have access to my voicemail

Whenever I try to get to my voicemail, the phone immediately tells my that I am not available and to leave a message. Pressing the voicemail icon, pressing 1 does not bring me to the menu that lets me listen to my messages or access options. I need this fixed ASAP.everything worked fine a week ago.

Questions

17

2

0

AT&T Not Honoring Their January 2024 "Samsung Galaxy S24 on us guaranteed. With Galaxy phone trade-in Any year. Any condition

In January 2024 AT&T was running the "the Samsung Galaxy S24 series on us, guaranteed with Galaxy phone trade-in. Any year, any condition. The promo clearly stated Any Galaxy S, Note, Z Any Year Any Condition. Seeing this, I traded in two of my older Samsung Galaxy phones which I used to upg

Questions

1K

15

Horrible customer service

The worst customer service. Can't get anyone to help resolve my internet issues. Been on the phone for hours just to be fed crap about a possible timeliness to get line ran with a hugh hole in my yard there are not interested in fixing. Don't put yourself through the aggravation go with someone who

Questions

14

2

0

How to cancel landline service

What information or documents do I need, and whom do I contact, to stop (cancel) traditional landline (i.e., wired) phone service for a deceased relative in Illinois?

Questions

10

1

0

Samsung 23 Plus Block #'s

I recently purchased the Samsung 23 plus. I have reported and blocked numbers and still getting text notifications from the block numbers. How can I stop getting notifications.

Questions

10

1

0

What possible causes are there for an instability in connection from the gateway to a hardwired computer?

I WFH and take calls through my work computer and also use VPN's. A month ago, after experiencing many troubles with connectivity taking calls, 2 settings were changed that I needed to improve my ability to do my job. The SIP ALG was disabled and port 5060 unblocked. This has worked perfectly for a

Questions

13

1

0

Accepted Solution

Landline service to internet voice service questions

I ordered a change to my phone service last night and now I'm having second thoughts. I switched my landline service to internet voice service. It will take a week for this to complete and I chose self installation. While looking at the directions, it shows an ethernet cable running from my AT&T

Questions

12

5

0

Be the first to reply

(69)
How do I provide feedback to AT&T on the issues we had getting our fiber line fixed?

My husband was repairing a leak and in cutting tree roots, cut our line. This was on a Tuesday and we called immediately. We received a link to provide pictures of the cut line and then were told a tech would be out within 7 business days and AT&T doesn't do appointments but they would call 30

Questions

2

0

0

Adding work office 365 mailbox to my Yahoo mail mail issues

I have added my work email account to my yahoo mail and never had any issues till now. Every other day I have to sign in back into the email account and after I do that I get a message saying I can't add it at this time but I still get my emails after I sign back in. I need to know if there is a fix

Questions

3

0

0

Unable To Receive MMS Text Messages Via mms.att.net sent via my SMTP provider

I have been successfully receiving MMS Text messages sent to my personal mobile AT&T phone via email to {10 Digit Number}@mms.att.net for years. These are sent through my SMTP mail provider. Since about a week or two ago, I have not able to receive MMS messages at my 10 digit number only from a

Questions

5

0

0

Emails in my Inbox are being deleted after reading

My att.net Inbox has started deleting emails almost immediately after being read. I am not aware of any changes made to my settings or preferences. I see that I can get emails deleted within the past seven days restored.  Hopefully, my emails are just misplaced and not lost. 

Questions

6

0

0

How do I get someone in AT&T email support to look into an issue on their side?

My email is on legacy @pacbell.net domain. AT&T owns this domain.  It is "powered by Yahoo", whatever that means other than the fact that I need to access my email through Yahoo mail.  Yahoo (and Google) implemented stricter rules for email senders, particularly bulk senders, earlier

Questions

6

0

0

Cant Access email. Been hacked

I cant get into my email account. WHen trying to use the recovery steps, it has someone else email address and phone number. How do I get help with this. I been searching and asking on ATT.com, but cant get a answer or live person

Questions

7

0

0

Trending Accepted Solutions

(76)

Accepted Solution

Official Solution

No internet 75024

Internet has been down since yesterday afternoon in plano. What's the status?

Questions

478

4

0

Accepted Solution

Official Solution

Unlock devise

I have an IPhone which is locked by AT&T , can you help me unlock it please

Questions

444

4

0

Accepted Solution

2021 AT&T Subscriber Data - Mar 19 2024

I have just got this email from my darkweb monitoring service. "Your personal info was found on the dark web."

Questions

342

11

0

Accepted Solution

Official Solution

Closed

Horrible customer service

I contacted Directv re their internet tv was told they use Att for internet. I had Att internet installed on January 23. I then contacted Directv re their equipment delivery as it was to be here prior to internet being installed. Directv customer service was horrible . I cancelled the service for b

Questions

333

5

Accepted Solution

Official Solution

Termination

I am on the unlimited starter plan and I brought my own phone. Is there a termination fee if I want to cancel service. I can?t find anywhere on my account that says I?m in a contract with AT&T.

Questions

188

2

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.