For the mom who gives us everything - Mother's Day gifts that connects us.
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Roaming charges

Twice AT & T has billed for international roaming charges that were disabled. Before sending my 14 y.o. daughter to Europe I visited an AT & T store in person in Siant Louis Park, MN to ensure that she wouldn't be able to incur additional charges. It took the store rep. almost an hour to fig

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Account Charge

On March 6th, I was served a one time charge for a Non-returned device - Next (Mar 06) for $533.19. I will not be paying this fee due to a failed responsibility on the end of ATT. I did send the device back but no tracking number was ever issued to me.  I asked for AT&T to deliver me th

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4

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Accepted Solution

Is there a way to request a phone be whitelisted?

I am wanting to buy a new phone that AT&T doesn't have listed on their white list and has no way of buying it from AT&T directly. However I really like the service I have with AT&T (phone, internet, etc.) and do not want to switch carriers. Is there a way to request a specific device

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1.1K

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Data Breach

What is AT&T doing about the recent data breach, besides claiming it did not come from their network?

Questions

65.4K

132

Why does AT&T keep raising my monthly internet fee by $5?

Hi,   I am just wondering why AT&T keeps raising my monthly fee for internet by $5, without doing anything to improve the service. Does anyone else have this problem?

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459

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Fiber installation into existing conduit

I ordered fiber internet, which was installed last summer. The burial was, simply, terrible. It's buried in our backyard an average of about 2" deep, with several sections well above the ground for several feet at a time. Because of unrelated reasons, we have to regrade our backyard, which will inv

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27

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Paramount+ and Showtime

Paramountplus is now accepting U-verse credentials for login. Download the paramount+ app to your device and open it.  In a web browser, go to paramount plus.com/partner and select AT&T U-verse to login. There are a lot more movies and shows available now than on the deprecated Show

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6.1K

26

Fixed Wireless suspended on April 9, 2024 - Tried to upgrade to Internet Air - No internet access.

Fixed Wireless suspended on April 9, 2024. Tried to upgrade to Internet Air - No internet access. 3 different agents tried to help with the No Internet Access then was told to return equipment or go to a local AT&T Store. Local agent could not help so I returned the equipment on April 12, 2024.

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4

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Trade In Help

We traded in a phone on 12/1/23 and took the phone to our local AT&T store; I have a receipt with the trade-in amount, promotion, and condition of the phone. After 5 months, we still do not have the credit promised. We have called several times over the past 4 months and offered several excuses

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15

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Reset sbcglobal.net password

I need help to get into my sbcglobal.net account. It is an active account but it bounced me out a few days ago. I have tried the self-reset, spoken to a ATT rep who said he couldn’t help, chatted with another ATT rep who ultimately said the same thing, and submitted a form with detailed account info

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(54)
Fixed Wireless suspended on April 9, 2024 - Tried to upgrade to Internet Air - No internet access.

Fixed Wireless suspended on April 9, 2024. Tried to upgrade to Internet Air - No internet access. 3 different agents tried to help with the No Internet Access then was told to return equipment or go to a local AT&T Store. Local agent could not help so I returned the equipment on April 12, 2024.

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4

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request unlock device

I have been a customer before currently, I'm not . I don't own any bill, I tried to request to unlock my device for two months but they refused because I was cancer my account they couldn't find my old information. I don't understand why they at&t don't have any information at all. So far I can

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7

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SBCGLOBAl..NET Identity verification request for email sign on

Starting 4/25/24 I am being asked to verify my identity when signing on my sbcglobal.net email. The message says it is sending a code to my phone # and no code is ever sent. What is going on?

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9

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Complete frustration- time to end an almost 20 year business relationship

As the title states, it's time to end an almost 20 year relationship with AT&T. Yesterday was the final straw, so I write this to make a statement and to convey my total and utter frustration with AT&T. I'm sure I'm not alone in this sentiment and hopefully this is useful to not only the "hi

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15

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inbound calls

When calling my families four cell numbers from a land line it goes fast busy, anyone know who's problem the cell or landline side of AT&T?

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8

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Trying to add recovery phone number but att says already on another user

I am trying to add a recovery phone number (att cell # of 30 yrs) and att says can't use that one cuz already being used by another user. impossible. I cleared the cache. I tried another att cell number that i have and got the same response. ?? i guess as soon as I get my masters in technology i'll

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Trending Accepted Solutions

(66)

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What is the meaning of these marking flags?

I will like to know the meaning of the marking flags

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204

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Return ATNT equipment

I have returned the device to ATNT via UPS on March 27th. But I received an email saying that my device has not been returned to ATNT for a month.

Questions

181

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International Day Pass

I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?

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180

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Extender Options

Hello all, Are there non ATT wireless extenders that work with the BGW320 Modem/Router? I thought I saw a list somewhere but can no longer find it. Thanks, Leo

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97

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Urgent: Stop Auto Payment and Refund for Service after Account Cancellation

Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges

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