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Lost AT&T prepaid number due to cancellation while overseas

I am travelling overseas for an extended period, and my AT&T prepaid SIM has become deactivated as my autopay has apparently failed (I didn't receive any email notification about it). I am absolutely desperate to get my number back; it is my contact number for friends and family, and it is link

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17

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Stuck at at&t service screen after reinstall windows on laptop

I'm installing a new windows for my HP Elitebook 745 G6. To my surprise an AT&T service acreen showed up and ask for a security key. I didn't know anything about this. I get this laptop as a gift and after years of use, I wanted to reinstall the windows, but getting stuck at this screen. What sh

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5

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Data Breach

What is AT&T doing about the recent data breach, besides claiming it did not come from their network?

Questions

34K

68

The time for shows on the FOX news network is off by an hour

When I look at the guide, the FOX news channel shows have their scheduled time 1 hour later than what it should be. My brother has another provider and his still shows the usual times on his guide. Does anyone know why this is happening?

Questions

188

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Smart Home Manager app blue screen

I can log into the app, but when it loads it is just a blank blue screen. I have tried deleting and reinstalling the app, clearing the cache, and restarting my device. Nothing is working. Help!

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15

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Got denied by att fraud??

I just got denied by att fraud to open a new account with two lines I was going to port from google fi, I have an 800+ credit score and just got back stateside after 7 years from serving overseas. I tried opening two new att lines and got denied. Interesting how att treats military.

Questions

42

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AT&T Not Honoring Trade-In Promotion

In October 2023 I agreed to a promotion to trade in two eligible devices from T-Mobile into AT&T for two free iPhone 15 Pros. I shipped the phones in according to the promotion with the pre-paid shipping label and waited the three billing cycles to receive my credit. After not receiving this cre

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28

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Nokia cell booster

Cell booster needs to be plugged into router which is in an interior closet nowhere near a window. So GPS attachment cannot be near a window to pick up signal. How much will this negatively impact the booster. Will this prevent it working?

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21

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Account number

Hi I went to an att store today and didn’t get an account number for my new service

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19

2

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Rewards

I was told I would receive $250 + $50 for switching and only received $150 + $50. Where’s the other $100?

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11

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(48)
AT&T Turbo hotspot 3

My PlayStation Portable connects to the hotspot fine but it won’t let me do the remote play to connect to my PS5 back home

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7

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unlock old paid off phone

i have an 11pro paid off that's should be unlocked but it says its still on a account(has to be mine) and has to be removed before unlock. Problem is I have 3 other active lines and those 3 phones are only ones I can see, I don't know how to get to this old phone on my account to remove it.

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11

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Didn’t get a tracking number or shipping receipt for a Next Up Upgrade because of a store manager. Am I screwed?

When I picked up my phone upgrade from my local store, (which messed it up the first time, but that’s a whole different debacle) they gave me my shipping box and my shipping label then told me verbatim “Just tape the label to the box and drop it off in the USPS package drop off.” So I did exactly th

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10

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Underground Fiber Terminal identification help

My home was built in 2017 when one lot was subdivided into 7. After the construction was finished, ATT installed Fiber infrastructure buried in my neighbor's front yard. But only one address of the 7 shows Fiber available in ATTs system. After some digging in my neighbor's yard, I found this infrast

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22

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Application Status

Hi, I have submitted applications and immediately after submission the status shows “Under Consideration.” Is that a standard status upon submission? Or could it be because I listed a current employee as a referral?About how long does the application process usually take?

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14

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CA Driver License

Is ActiveArmor safe to list my DL number?

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18

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Is this a fraudulent email?

I received an email from this address: myAT&T <[email scrubbed]>. The text of the email is below.  Is it an email actually sent by AT&T? Dear Customer, At AT&T, we prioritize the security of our customers' information and are committed to maintaining transparency in all

Questions

518

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I Cancelled ATT service. Do I still need to pay the bill?

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

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228

10

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Official Solution

Unblock Roblox

Internet is blocking roblox - how do I change settings to allow?

Questions

205

6

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When is ATT going to push out the April update?

My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.

Questions

171

3

0

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Official Solution

iPhone payment

Is there a way to pay just towards your phone cost, and not phone usage.

Questions

157

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