Get order status
Did you just order a new device? We've made it easy to check the status of your order!
Total Posts
Total Members
Total Likes
Let us help protect you from unwanted calls, text messages and spam.
Did you just order a new device? We've made it easy to check the status of your order!
Get the new Samsung Galaxy S24 on the nation's largest & most reliable network!
I have added my work email account to my yahoo mail and never had any issues till now. Every other day I have to sign in back into the email account and after I do that I get a message saying I can't add it at this time but I still get my emails after I sign back in. I need to know if there is a fix
Questions
•
6
2
0
After weeks of advertising, we allowed AT&T to "upgrade" our service to fiber optic. The internet is VERY fast, and all the TVs were working when the technician left the house. Several hours later, the TV picture froze for a little over a minute, and then came back on after missing that minute o
Questions
•
TV
15
2
0
I just tried to use my U-Verse app, had to update and now all the system info is garbled letters and numbers and the tv stations are not ours. I have deleted the app and reloaded, but nothing changes.
Questions
•
TV
1
0
0
I can't turn on wifi on my RAV4 2020. It says "Network connection currently unavailable" two months I try to connect no luck. I pay subscription.
Questions
•
Wireless
2.7K
16
Port forwarding does not work. I have done all the necessary steps in the Firewall -> NAT/Gaming tab on the router and followed every tutorial I could find on AT&T's website but when I go to check if the the port is open externally it isn't. When I had spectrum this was such an easy feature,
Questions
•
Internet
10
3
0
Accepted Solution
This phone is the worst. Anyone else having issues doing everything on the Iphone15 pro max? The touch screen is terrible. I've updated software, turned on and off, did all the tricks. My options are to return and pay the restocking fee or live with this crappy new phone.
Questions
•
Wireless
8
3
0
I can see my text messages on line but I can't read them. How can I read my text messages using my laptop?
Questions
•
Wireless
9
2
0
After a week of service outages and a replaced router, I cancelled my account with AT&T over the phone on February 27. This was one day into the new billing cycle, but since service had been out for a week, the representative made explicitly clear that my account would not be charged again for a
Questions
•
Internet
18
4
Daughter will be in Europe on a school trip. I want her to be able to purchase the International Travel Add On when she arrives. Instructions say: "Buy the add-on by replying to the text you get from us when you reach your destination." Are there any other steps like passwords or logging into an acc
Questions
•
Wireless
16
4
0
Connected to to hotspot from multiple devices- looks like it should be working but we cannover access any site. Confirmed that we are getting IP address from the device. I can connect to the management page of the device. I have factory reset - and have joined via WPS and password. Still not inter
Questions
•
Wireless
10
1
0
I just tried to use my U-Verse app, had to update and now all the system info is garbled letters and numbers and the tv stations are not ours. I have deleted the app and reloaded, but nothing changes.
Questions
•
TV
1
0
0
<span;>Hello, <span;>On March 16, we were just supposed to have our internet upgraded to fiber for free, but an AT&T in-home expert came to our home before the technician and scammed us. He said we would get cheaper wireless cell phone service if we switched from T-Mobile, that our b
Questions
•
Wireless
7
0
0
Upgraded from a Windows 10 PC with MS Office 2021 (Home version) to a new Windows 11 PC with MS Office 2021. Used the exact same POP settings on the new PC but it will not connect to my .att.net account. When I add my account it asks for my user name and password for a "pop.mail.y
Questions
•
3
0
0
SOOOO third attempt.... I can't access my old sbcglobal email and have tried everything I could think of. I'm trying again and would love to speak to an agent or something via chat. On my previous posts, the chat wasn't working on my phone so I couldn't get to a solution. Sadly I don't know the pas
Questions
•
7
0
0
My s23 phone plays AT&T firefly ringtone intermittently at maximum volume for no apparent reason. I cannot adjust volume but can change to silent.
Questions
•
Wireless
11
0
0
Accepted Solution
Official Solution
Wanting to make payment arrangements to get my service turn back on
Questions
•
Wireless
222
2
0
Accepted Solution
Official Solution
I’m a current customer. I had to have my gateway replaced several months ago. I just realized that I forgot to return the old equipment. If I return it now, can I get the credit for the non return fee on my account?
Questions
•
Internet
130
5
0
Accepted Solution
Official Solution
My wife owns the ATT account and we are divorcing. What options do I have?
Questions
•
Wireless
121
3
0
Accepted Solution
Official Solution
Closed
I purchased a brand new iphone through ATT. Discovered the cable port has never worked (usually use wireless charging, needed to use a cable on a trip). Despite having insurance and AppleCare, I have to pay $150 to get a "new" phone, which arrived today and is actually a rebuilt phone instead of new
Questions
•
Wireless
115
9
0
Accepted Solution
Official Solution
I recently won a competition AT&T was hosting, and the prize included a new Galaxy S24U. The phone arrived but since this was never activated on the AT&T network the IMEI is not showing up as an AT*T phone when submitting a device unlock request. I have called customer service and went to my
Questions
•
Wireless
102
2
0
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.