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Did you just order a new device? We've made it easy to check the status of your order!
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How do you check availability if the crappy att.com web site won't take the address no matter the format??
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Internet
14
3
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Beginning on 4-24-24 my flash.net user name and password are not authenticatingith my mail client I have used forever. I keep receiving an error message stating that the user name and password are not correct but I am able to to login to the Yahoo/ATT mail portal with the username and PW. I still u
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1
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I bought a new Samsung 22 phone in March 2022 and sent my Samsung Note 8 in for trade in credit. I received an email in April 2022 that ATT received my Samsung Note 8 trade in, but I have never received any credit or promotion gift card for this trade in. In fact, when I checked my trade in s
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Wireless
339
5
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I have spent about 10 hours and spoken to at least six different agents, both customer service and in the business department and have a least 5 case numbers. They all assure me that the phone will be credited, the last stating within 24 hours and that was a week ago. I have the return receip
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Wireless
80
6
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when I try to log into my sbcglobal.net email on the AT&T server the site has me change my profile. When I type in the correct information and give a cell phone number to get a 6 digit code. I type in the code and get an error stating something when wrong and try again later. I have been trying
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12
2
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I have turned off DNS assist in the privacy choices of my ATT profile. IT'S OFF. When going to http://ewruoiweur.eruoierw I'm still getting the ATT search page corresponding to this domain. THIS IS NOT ACCEPTABLE. Not only this setting is hidden very deep in the profile but turning it OFF d
Questions
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Internet
1.4K
19
I am overseas & my eSIM has turned off. I cannot get it to turn back on, I have reset network settings & it didn’t work. The international customer service number puts me on hold for over an hour then hangs up. I have been calling & have been unable to reach anyone to help. My eSIM has b
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Wireless
8
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I live in a rural area and don't have many internet options. I currently have Internet Air. Many times I get 50 Mbps download speeds, other times I get 3 Mbps (especially in the evenings). On average my signal data is as follows (these numbers are pretty steady): Band (ARFCN): 2(
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Internet
32
29
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In September of 2021 I switched to the unlimited plan so that I could get the iPhone 13 mini for free after billing credits. I never received any bill credit since then even though the newly redesigned installment page says I am receiving a credit of 19.45 a month.
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Wireless
20
2
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I'm attempting to follow these instructions (https://www.att.com/support/article/u-verse-high-speed-internet/KM1336815/) to create a profile so I can get content moderation working on my network, but it just doesn't seem to work. I can hit the + button, add a profile name, select the applicable dev
Questions
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Internet
6
0
0
Beginning on 4-24-24 my flash.net user name and password are not authenticatingith my mail client I have used forever. I keep receiving an error message stating that the user name and password are not correct but I am able to to login to the Yahoo/ATT mail portal with the username and PW. I still u
Questions
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1
0
0
I am overseas & my eSIM has turned off. I cannot get it to turn back on, I have reset network settings & it didn’t work. The international customer service number puts me on hold for over an hour then hangs up. I have been calling & have been unable to reach anyone to help. My eSIM has b
Questions
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Wireless
8
0
0
I'm attempting to follow these instructions (https://www.att.com/support/article/u-verse-high-speed-internet/KM1336815/) to create a profile so I can get content moderation working on my network, but it just doesn't seem to work. I can hit the + button, add a profile name, select the applicable dev
Questions
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Internet
6
0
0
We have two Iphone 13 pros each with its own phone number. We want to add a new third number and have that new number ring on both devices. Is this possible? Do we need to switch to a Esim?
Questions
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Wireless
9
0
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Hi there, losing my mind over here with near-constant DNS and IP server issues. The issues seem mostly contained to a handful of devices, but it has hit all devices in our home at one point or another. I've tried IP Passthrough, and many other settings among both the Fiber gateway and Velop UI's. Bu
Questions
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Internet
6
0
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When I got my phone, there was an AT&T VPN that came with it. I downloaded an adblocker app recently, and even though I got rid of the adblocker app, the VPN disappeared and won’t show back up again. Does anyone know how to fix this?
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Wireless
11
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Accepted Solution
Official Solution
I will like to know the meaning of the marking flags
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Internet
202
4
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Accepted Solution
Official Solution
I have returned the device to ATNT via UPS on March 27th. But I received an email saying that my device has not been returned to ATNT for a month.
Questions
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Internet
180
1
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Accepted Solution
Official Solution
I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?
Questions
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Wireless
179
9
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Accepted Solution
Official Solution
Hello all, Are there non ATT wireless extenders that work with the BGW320 Modem/Router? I thought I saw a list somewhere but can no longer find it. Thanks, Leo
Questions
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Internet
91
2
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Accepted Solution
Official Solution
Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges
Questions
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Wireless
89
5
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