For the mom who gives us everything - Mother's Day gifts that connects us.
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(367801)
Rate increase

Does anyone else have a problem with what AT&T is asking for to avoid their latest price increase.? Last rate increase they said if I signed up for direct billing through my credit card I could avoid the increase, so I reluctantly did that. Now they want access to my bank account for direct paym

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Calls from OOMA go straight to Voicemail

When I call my prepaid number, (Edited to remove personal information). or my daughter's AT&T mobile, (Edited to remove personal information), the target mobile phone does not ring buy my call goes straight to Voicemail. As far as I can determine, this happens only with AT&T mobile phones.&

Questions

488

27

AT&T IS RUNNING A SCAM WITH CELL PHONE TRADE IN

Hi everyone. I am wondering if anyone else has shared this awful experience with AT&T. I have tried speaking with their customer service and have spent hours without getting to the proper channels so trying to see if I can get anywhere on this forum. In fall of 2023, I traded in two iPhones fo

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4

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FAN ID

what's the meaning of fan id and I don't have 1

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6

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Prepaid Hotspot 3

I bought a Hotspot 3 from Walmart. Instead of using it as a prepaid device can I add it to my regular ATT account to use as a hotspot?  Online reps told me yes and tried to activate it.  It didn't work.  Then another rep told me I can't use it as part of my account.  Is there a

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15

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New Home - Please Turn on AT&T Fiber

At the end of March, I moved to a new build community in Charlotte, NC. When I was looking at the homes in January, the builder assured me that AT&T had already laid the line for Fiber and it would be on and ready for my move in. It is now towards the end of April and AT&T has still not turn

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13

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S23 5G standalone forced on

I want to select 4G LTE in some service areas, but my phone (Samsung S23) will not allow me to select this option (5G Standalone switch will not toggle off). How can I change the network mode?

Questions

2.3K

18

Can I use a cell signal booster with my Internet Air?

I live in a rural area and don't have many internet options. I currently have Internet Air.  Many times I get 50 Mbps download speeds, other times I get 3 Mbps (especially in the evenings).   On average my signal data is as follows (these numbers are pretty steady): Band (ARFCN): 2(

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6

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Spam emails with wrong address still delivered to me

1) Getting emails addressed to my address but with @yahoo, @aol, @att instead of my @sbcglobal.net suffix. I should not be getting these! 2) Often use disposable FROM addresses.  Seems to be no way to block them because each one comes from a different gobbledegook address.  

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9

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Internet out, strung along by support

Last week I got an e403 called support twice, going through the reboot, reset, and moving it around the house before they RMA'd it. I was down for about 3 days until I got connected again Thursday night. Every thing worked fine until Tuesday afternoon when it just died and gave me an e403 error aga

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(53)
AT&T IS RUNNING A SCAM WITH CELL PHONE TRADE IN

Hi everyone. I am wondering if anyone else has shared this awful experience with AT&T. I have tried speaking with their customer service and have spent hours without getting to the proper channels so trying to see if I can get anywhere on this forum. In fall of 2023, I traded in two iPhones fo

Questions

4

0

0

Can I use a cell signal booster with my Internet Air?

I live in a rural area and don't have many internet options. I currently have Internet Air.  Many times I get 50 Mbps download speeds, other times I get 3 Mbps (especially in the evenings).   On average my signal data is as follows (these numbers are pretty steady): Band (ARFCN): 2(

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6

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Alcatel 5002R

How to turn off pocket mode

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5

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Unlock device app made for an older version of android

I requested to unlock a prepaid phone of which the line has been discontinued. I got an email with the link and I submitted the request but the request was saying it has been denied because the phone should have an unlock app which I need to use. The phone does NOT have this app and when I try to in

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7

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Bad reception 30152

Hi there! All the sudden I have bad reception on my mobile phone, are there any issues in this area that you are aware of?

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9

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Water Meter Tampered by AT&T Technician

On Sunday April 21st, 2024, around 2pm, we noticed that our water meter was tempered by someone, after reviewing our video camera footage, we noticed a technician from AT&T remove the cover of the water meter and ran wires inside the water meter. This is unacceptable, especially when we were ho

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Trending Accepted Solutions

(65)

Accepted Solution

Official Solution

What is the meaning of these marking flags?

I will like to know the meaning of the marking flags

Questions

180

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Accepted Solution

Official Solution

International Day Pass

I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?

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166

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Accepted Solution

Official Solution

Return ATNT equipment

I have returned the device to ATNT via UPS on March 27th. But I received an email saying that my device has not been returned to ATNT for a month.

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136

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Accepted Solution

Official Solution

Closed

Outdoor cell towers

I am trying to find out who I should speak with about a temporary outdoor cell tower for an event August 23 - August 25 in CT. Our flagship event is Dream Ride and you can find info at:  https://dreamride.org/  We get about 10,000 visitors and the event benefits Special Olympics from 41

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134

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Accepted Solution

What is AT&T doing to secure its servers????

Twice in just the past couple of years I have received notification from AT&T that my account information has been compromised, and you offer me some kind of Experian service free of charge to be alerted if my account(s) become impacted. This basically shifts the responsibility to me to keep an

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