For the mom who gives us everything - Mother's Day gifts that connects us.
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Lost contacts

All contacts are gone. Have no other device or account with contacts. There is no deleted contacts or restore contacts option when I go to contacts.

Questions

14

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FireTV Uverse App

Asking for any others having issues with Uverse app on FireTV. I have one fireTv that has updated app that works as intended (minus not being able to exit out of). However have 2 other FIreTVs slightly older generations but still 4ks that the app either does not update and crashes when trying to wat

Questions

25

6

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recover blocked messages

I inadvertently multi selected sender to block and selected friend. Noticed I didnt get an email from him. But by blocking it deleted entire history of his emails. Any way to recover the one from prior to blocking?

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13

2

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Accepted Solution

Manufacturer knowing that a device has an issue after the warranty has ended.

The Z fold 3 and 4 has the black line of death in the middle of the inter fold screen. The customer don't know until there factory warranty run out and down the road you have a black line in between the fold that the consumer have to paid a  deductible to get it fixed for the manufacturer prob

Questions

1.9K

13

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4971 wifi extender

I have an office in the backyard, detached from main house where wifi is very weak, even with an extender. I extended a hardwire and internet on computer works great. I still wish to have wifi for other devices. Can I hardwire to the wifi extender directly, provide wifi to other devices in office, a

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5

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data breach e-mail

I received an e-mail from AT&T regarding a breach of my data. Is the e-mail real or is it a scam. If it is real, I need AT&T to re-send me the e-mail. My account number is 127079365. My name is Edward McDonough. I have internet, cable TV and cell phone service with AT&T. I need you to re-send the e-

Questions

11

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IP address showing I’m out of state cannot use an app

I am unable to use an app due to my IP address saying that I am out of the state of Kentucky when I am not I am at home but it still shows a different state. I contacted the company of the app and they informed me that AT&T would have to re-route my IP address to my home and so I spoke with AT&a

Questions

2.5K

7

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Unable to send transactional email to @att.net, @sbcglobal.net addresses

Hello, We maintain a transactional email server which sends emails like customer purchase receipts, password reset requests, etc. For some reason, the IP address of this transactional email server is being blocked by att.net. This server’s IP address is not on any public blacklists and has never se

Questions

10

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Getting error while upgrading an existing AT&T line from Samsung.com

Getting error while upgrading an existing AT&T line from Samsung.com. Error is on AT&T sign in page during checkout. After selecting device and selecting service as AT&T On Samsung.com it askes "Do you have an AT&T account?" "Sign in to Your AT&T Account" After clicking on bu

Questions

361

20

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AT&T cruise package

Hello. I will be sailing next week on a Virgin cruise. Looking for some advice. Virgin provides free wifi on the ship. Do I still need the AT&T cruise package? What do I need to turn off on my phone to avoid additional charges while sailing or out at sea? Thank you!

Questions

10

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4971 wifi extender

I have an office in the backyard, detached from main house where wifi is very weak, even with an extender. I extended a hardwire and internet on computer works great. I still wish to have wifi for other devices. Can I hardwire to the wifi extender directly, provide wifi to other devices in office, a

Questions

5

0

0

data breach e-mail

I received an e-mail from AT&T regarding a breach of my data. Is the e-mail real or is it a scam. If it is real, I need AT&T to re-send me the e-mail. My account number is 127079365. My name is Edward McDonough. I have internet, cable TV and cell phone service with AT&T. I need you to re-send the e-

Questions

11

0

0

AT&T cruise package

Hello. I will be sailing next week on a Virgin cruise. Looking for some advice. Virgin provides free wifi on the ship. Do I still need the AT&T cruise package? What do I need to turn off on my phone to avoid additional charges while sailing or out at sea? Thank you!

Questions

10

0

0

Att.net Email sign in error for IMAP but its OK for POP3

I run Thunderbird as a desktop mail client which is set for POP3.  I also have my Samsung phone email client running IMAP.  And I typically access webmail from an iMac.  I just noticed that some months ago my Thunderbird is not gathering SENT mail messages from the server.  It only has SENT messages

Questions

7

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How do I setup my Onstar account

I am trying to log into my account I have through Onstar how do I get in?

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8

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Internet out, strung along by support

Last week I got an e403 called support twice, going through the reboot, reset, and moving it around the house before they RMA'd it. I was down for about 3 days until I got connected again Thursday night. Every thing worked fine until Tuesday afternoon when it just died and gave me an e403 error aga

Questions

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Is this a fraudulent email?

I received an email from this address: myAT&T <[email scrubbed]>. The text of the email is below.  Is it an email actually sent by AT&T? Dear Customer, At AT&T, we prioritize the security of our customers' information and are committed to maintaining transparency in all

Questions

5.1K

1

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Accepted Solution

April 2024 Experian offer

I received an email on April 15, 2024 purporting to be from AT&T offering free ExperianIdworks protection for one year. Since I do not click on links contained in emails, I went to the Experian website to find where to sign up for this free service. I could not find where/how to sign up  b

Questions

529

4

0

Accepted Solution

Official Solution

I Cancelled ATT service. Do I still need to pay the bill?

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

Questions

298

10

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Accepted Solution

Official Solution

iPhone payment

Is there a way to pay just towards your phone cost, and not phone usage.

Questions

273

2

0

Accepted Solution

The time for shows on the FOX news network is off by an hour

When I look at the guide, the FOX news channel shows have their scheduled time 1 hour later than what it should be. My brother has another provider and his still shows the usual times on his guide. Does anyone know why this is happening?

Questions

227

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