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add a new line and need a phone number

I added a new service line to my prepaid account but I need to get a phone number for this account so I can use it. currently do not have another phone number, I have a new ATT sim card. Where to find the phone number and how to add it to the new extra service

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don't I have to return my dvr when closing my account?

I received an email that told me to return the modem but nothing was stated about the two cable boxes.

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15

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I paid the $3.99 for ActiveArmor Mobile Security for the Wifi Security Advance

It still won't activate it and it's already been paid for. What should I do my number is 731-439-5524

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3

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Random "maintenance mode" blocked text messages for nearly two hours

I was not receiving expected text messages for nearly two hours. Then suddenly at least a dozen arrived at the same time. I called ATT to ask what was going on and they told me they detected "unusual network activity" in my neighborhood and put my phone into maintenance mode. Shouldn't we get some k

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14

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Iphone 12 - can't call out or receive calls

For the past week everytime I try to call any number on my iphone it is immediately dropped. When others try to call me it is dropped before it even rings.

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11

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How do i use my account balance to pay for my next months service?

I have twenty dollars in my account balance that has built up over time from me being a loyal customer to at&t prepaid, I would like to know how, if possible, I can use that money to pay for my next months renewal for my service

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my order got cancelled however two time 43.46 USD transction happend on my credit card.

my order got cancelled however two time 43.46 USD transaction happened on my credit card. order number: 23-291553594563264 Samsung Galaxy A14 5G - AT&T PREPAID - 64GB - Black

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Accepted Solution

Text messages being labeled as Spam

Our business line is unable to send out text messages to anyone on ATT because they labeled our number as Spam. It is not Spam. How do we get our number removed from their Spam filter?

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8

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SBCGLOBAL.NET account shows empty folder until I refresh and reopen the folder

SBCGLOBAL.NET account shows empty folder until I refresh and reopen the folder

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Missing Text Messages and Voicemail Notifications

When I turn my phone back on, after having it in airplane mode, I don't receive text messages from the time that it was off and I get no notifications of any voicemail messages. If I check my voicemail manually, I can retrieve the messages. However, the text messages never appear, even after I get o

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I paid the $3.99 for ActiveArmor Mobile Security for the Wifi Security Advance

It still won't activate it and it's already been paid for. What should I do my number is 731-439-5524

Questions

3

0

0

How do i use my account balance to pay for my next months service?

I have twenty dollars in my account balance that has built up over time from me being a loyal customer to at&t prepaid, I would like to know how, if possible, I can use that money to pay for my next months renewal for my service

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8

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Cannot receive e-mails from IK Multimedia

I've reset my att.net e-mail password. I've removed any and all e-mail filters.  I've checked that there isn't anything directing these emails to the spam, trash, nor archive folders.  Nothing in my settings seems to be set up to prevent e-mails from IK MULTIMEDIA from coming through to m

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Older Emails disappeared

I have had the same email since 2000 first it was worldnetatt, then att.net and now emails before 2010 have been deleted and even ones that I had archived and in folders, how can I retrieve them.

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6

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Task Problems

I have been using Outlook 2007 and just updated to Microsoft 365. I have 5 tasks that are in the system but I can't do anything with.  I can't delete them or edit them.  I can only dismiss them.  Then they pop up several times a day.  They were real task that somehow got into th

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Is there a way to talk to someone faster? I have been on hold for two hours today.

See above - I see mentions of a "live chat" feature on different forum posts and AT&T sites but can't find the option.

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6

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(59)

Accepted Solution

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Internet down

My internet has been down for 2 days without an explanation. I would like a time frame as to when it will be on

Questions

584

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Accepted Solution

Official Solution

Unlock My IPhone

Unlock 

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479

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Accepted Solution

Official Solution

AT&T callers unable to reach Ring Central phone numbers

At of 3/11 @ 8:00pm we have detected that people using AT&T are unable to reach our Ring Central business phone numbers. They get a has busy when calling.  Ring Central believes it is a routing problem from AT&T

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173

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Accepted Solution

Official Solution

FIXED WIRELESS MESH system

Hello, I currently have ATT Fixed Wireless with the Pace 5268ac gateway. Is there a way to successfully add a third party mesh system without having issues? I live in a large home that doesn't get wifi signal on the other side. Id like to add a mesh system but not sure how that works with fixed wire

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104

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Official Solution

ipad cellular data mysteriously stopped

I have an iPad Air (3rd) that has had AT&T wifi+cellular since 2019 when i purchased it. Today i tried to use the cellular and now It is asking me to add a cellular plan (transfer from other device or add a new plan).  My Callier is listed as "iPad 58.0" and the Data number is "unknown".&n

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70

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