I recently upgraded a phone in my account at the local AT&T store. I stated that I did not want the AT&T Next Up (SM) option because in a previous upgrade experience (in store as well), it was automatically added without my consent. This time, I made it very, VERY clear that I did not care f

Our internet line was cut (not by us). I called on a Tuesday, and the soonest appt AT&T could give me was Thursday. I was told someone needed to be home, even though the issue was an outside line. The tech was a no call, no show. I call back the next day and was told they can't get to me now unt

I have been with ATT Home Internet for a few months and feel like I made the biggest mistake switching over. I am so tired and frustrated with the lack of ATT internet service. My signal drops or pauses every few minutes several times a day. It disconnects everything TV, wifi, etc.  This is b

Cell booster needs to be plugged into router which is in an interior closet nowhere near a window. So GPS attachment cannot be near a window to pick up signal. How much will this negatively impact the booster. Will this prevent it working?

My watch was stolen and I had AT&T Protect Advantage when it happened, but my husband just canceled the insurance without me knowing. Will they still cover it since the insurance was in place when it happened? I tried pinging in and calling the bar where I was, but someone clearly shut it down i

Phone line sagging onto garage roof. Need to schedule tech appointment

I called an ATT representative (Brooke in Ocean Springs) to switch my mom from T-mobile on to my plan on December 21, 2023. I took very careful notes about all details. I do have the time of the call and her number to help trace what happened if need be.. It turns out that most things promised were

After moving I tried to sign into max and now it’s asking to subscribe. I called a rep and said it’s never been on my plan but I found a email from 2022 confirming I had it and again it worked until I moved recently! Any help before I call back and escalate to management.

I tried the cell phone service for less than a week and they want $600.00. I talked to customer service several times and I went back to the store twice. They don't care. They either want to overcharge you or ruin your credit and they don't care which. We'd be better served by the mob.

When I send an email it shows up in the recipient's inbox as "AT&T Email Service" but does not include my name or email address. I'm concerned that people will perceive it as spam and simply delete it without reading it.  Why is this? And how can I correct it?

I tried the cell phone service for less than a week and they want $600.00. I talked to customer service several times and I went back to the store twice. They don't care. They either want to overcharge you or ruin your credit and they don't care which. We'd be better served by the mob.

We're reaching out to ask if this phone booth is owned by AT&T/PacBell. Located at the intersection of Compton and 111st St in LA, CA, I've attached more information on the phone booth down below. If this is not owned by AT&T, I was hoping if you could point me in the right direction to whom

ATT has THE WORST customer service and service! You thoughtless folks sent a salesman to my house this morning rather than the technician I desperately need. Seriously what are you thinking, I've had no internet for a week you keep messing up appointments and you've compromised my private data, oh y

I am having an issue when I do the Quick Start Transfer where I get a message"Connection to your other phone was lost. Reset iphone to start setting phone up again." This happened twice now. Both phones are side by side. Went through a fair amountof the process. I think it was after the Siri setup w

My PlayStation Portable connects to the hotspot fine but it won’t let me do the remote play to connect to my PS5 back home

When I picked up my phone upgrade from my local store, (which messed it up the first time, but that’s a whole different debacle) they gave me my shipping box and my shipping label then told me verbatim “Just tape the label to the box and drop it off in the USPS package drop off.” So I did exactly th

I received an email from this address: myAT&T <[email scrubbed]>. The text of the email is below.  Is it an email actually sent by AT&T? Dear Customer, At AT&T, we prioritize the security of our customers' information and are committed to maintaining transparency in all

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

Internet is blocking roblox - how do I change settings to allow?

My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.

Is there a way to pay just towards your phone cost, and not phone usage.