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I was asked to re-certify for my ACP Program with AT&T back in December which I did and applied. I have confirmed with ACP and have in writing that I was already receiving ACP benefits with my new application for AT&T. Fast forward I am charged the original price and no benefits. I assumed i
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Internet
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How do I get reimbursed for local/LD telephone service in an Independent telco area
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Home Phone
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I know these questions usually end up with a vague 'when its done' kind of answer and I understand the reasons why. However I'm hoping that possibly I can get some further details for my neighborhood's buildout. Here's a general timeline: === August 2022 we had a PFP installed next to the main VRA
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Internet
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Hello, I am interested in purchasing regular (non internet-based) landline service. I called the number listed on the “home phone” webpage and the guy who answered was not helpful, he kept telling me about wireless AT&T home internet. I do not have an AT&T box on the exterior of my house,
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Home Phone
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Why is my account summary showing CDT at the top and CST on the detailed description of each call? This is a discrepancy in two time zones for the same call and it is on every call. This is probably why I cannot get my comments or my online chat posts to be seen. I am in a time warp.
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Wireless
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We switched from Comcast to AT&T for internet. Right after installation a sales person came to the door, then spent about 4 hours (seriously) in our house giving us deals on switching from Verizon for our cell phones. Our new AT&T phones are to come today. She told us just call her when they
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Wireless
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Closed
Hello, This is the first time happening to my wife and I but I figured I'd ask to see if anyone knows about it. So, I sent a text message to my wife today and it showed sent and correct on my phone. However, when the text arrived on her phone, she got my new text merged with a text i sent two days
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Wireless
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I called the AT&T customer service to update my new AT&T account and the Agent that was helping me told me about the ATT 'Buy One, Get One Free' Promotion for Apple Watch. Her name was "Joy" and she mentioned she had special authorization to give me a deal where I just have to pay installmen
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Wireless
238
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Will AT&T send a new computer log in alert to the primary holder if I log in from a different computer than I usually do? I want to check our wireless account while I am out of town, but afraid it will send an alert to my husband's phone.
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Wireless
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Hi, We took a new connection for our new home. they have provided the wiring and stuff so fast. I appreciate it. But they need to connect the main line to provide the internet. for that need some underground work. its been 3 days every call with the customer service say same answer that "technician
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Internet
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We switched from Comcast to AT&T for internet. Right after installation a sales person came to the door, then spent about 4 hours (seriously) in our house giving us deals on switching from Verizon for our cell phones. Our new AT&T phones are to come today. She told us just call her when they
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Wireless
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Can you turn off or disable 5G on the new Internet Air modems? Thanks!
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Internet
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I added the new email address for a business associate. But her old email address keeps autoinserting as soon as i start typing. A search of contacts reveals nothing on the old address. Is there a hidden cache somewhere in in Yahoo/ATT email?
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Getting calls from people not in my phone but I know them and then them leaving a voice mail which is a recording of their voice mail. My phone is supposedly calling them and they say they didn't call me
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Wireless
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Any idea why when nick calls me back it shows up as 111111 a spam risk? He calls me from a landline.
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Wireless
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Yesterday I posted a question here: What stand-alone hardware firewall is compatible upstream of my AT&T Pace 5268AC? It should be posted in Internet Equipment. I don't want to double-post. Thanks.
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Internet
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I received an email from this address: myAT&T <[email scrubbed]>. The text of the email is below. Is it an email actually sent by AT&T? Dear Customer, At AT&T, we prioritize the security of our customers' information and are committed to maintaining transparency in all
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I received an email on April 15, 2024 purporting to be from AT&T offering free ExperianIdworks protection for one year. Since I do not click on links contained in emails, I went to the Experian website to find where to sign up for this free service. I could not find where/how to sign up b
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Home Phone
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My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.
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Wireless
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My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.
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Wireless
275
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Is there a way to pay just towards your phone cost, and not phone usage.
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Wireless
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