Loading...

Total Posts

Loading...

Total Members

Loading...

Total Likes

Latest conversations

View More

(367561)
hacked sbcglobal.net acct

Today I noticed I can't login to my AT&T sbcglobal.net email account. I called AT&T customer support and they wee useless. Said they would mail me a temporary password. Will take 7-10 days to get. Not acceptable. Can't even log in to myAT&T account to check my billing. This is the worst

Questions

6

1

0

Accepted Solution

Need underground cabling.

Hi, We took a new connection for our new home. they have provided the wiring and stuff so fast. I appreciate it. But they need to connect the main line to provide the internet. for that need some underground work. its been 3 days every call with the customer service say same answer that "technician

Questions

39

11

0

"outside facilities issue"

Can AT&T please resolve this matter ASAP and provide substantive communication? I had an AT&T fiber installation appointment for Wed, Apr 10, 2024. AT&T called me the night before stating that technicians would be unable to make it due to an "outside facilities issue" and that technicia

Questions

50

9

0

Unlock Refurbished Phone

I recently bought a refurbished iphone SE 2020 edition off of the internet. It seems to be locked to att. When I submitted a request to unlock so I can use my own sim, the request bounced back and told me that IMEI for my phone was still unpaid. However, since I have just received my phone I cannot

Questions

6

0

0

can not verify my security with a cellphone from Consumer Cellular.

I can login from my PC and use the email service. But when I update my security profile my none AT&T cell number (from Consumer Cellular) is not accepted.

Questions

12

1

0

same day or next day router in Dallas?

I'm moving into a new apartment in Dallas tomorrow and wondering if I switch to ATT from Spectrum today if there's any way possible to get same day or next day router. The new apartment has an ATT internet connection box in closet with ethernet cable, just needs a router. Ready to switch but don't w

Questions

6

0

0

Social Security Number found on dark web. Breached site AT&T

I have security alerts if email, social security number is found on dark web. I do NOT have AT& T at this time but tried to sign up for their cellular service, long story. They lost one of the phones that was supposed to be delivered to me. I get a monthly bill with the same credit on it from AT

Questions

177

7

0

Internet Air IP address keeps changing

I just got Internet Air and really love the speed for streaming. But Hulu Live keeps showing our IP address keeps changing and throwing off our Home location.  How can we keep this from happening?  Other streaming services do not seem to be having this issue like Disney plus or Netflix.

Questions

2.3K

31

email going to trash

I was hacked through an email by someone pretending to be from AT&T service trying to verify my identity and consequently the following day 3 years of emails were erased and all of my email has been going to trash. How do I fix that without having to create multiple filters.

Questions

12

1

0

False advertising

I received my etf rewards card only that i can’t activate it because they say its under review & that i dont have service with att that i dont qualify for it when i still do have active service and a current customer i was told an account manager from either att or the customer service or the re

Questions

25

4

0

Be the first to reply

(60)
Unlock Refurbished Phone

I recently bought a refurbished iphone SE 2020 edition off of the internet. It seems to be locked to att. When I submitted a request to unlock so I can use my own sim, the request bounced back and told me that IMEI for my phone was still unpaid. However, since I have just received my phone I cannot

Questions

6

0

0

same day or next day router in Dallas?

I'm moving into a new apartment in Dallas tomorrow and wondering if I switch to ATT from Spectrum today if there's any way possible to get same day or next day router. The new apartment has an ATT internet connection box in closet with ethernet cable, just needs a router. Ready to switch but don't w

Questions

6

0

0

How do I remove a question that I posted here yesterday? It should be posted in Internet Equipment.

Yesterday I posted a question here: What stand-alone hardware firewall is compatible upstream of my AT&T Pace 5268AC? It should be posted in Internet Equipment.  I don't want to double-post.  Thanks.

Questions

8

0

0

iphone is missing from my Unopened Return- Am I being scammed?

My dad recently sent back his unopened iphone 14 and after weeks of trying to get confirmation that AT&T received it, they finally told me they did receive it. But now AT&T is saying there wasn't a phone in the returned Apple box and that it had been opened. I know for a fact my dad didn't m

Questions

7

0

0

Will AT&T send my trade in phone back to me if I don?t accept their value

Using trade in for credit on purchase of a new phone. If I don?t like ATT?s offer, can I get phone back?

Questions

5

0

0

Linked Accounts

Trying to unlink accounts. When prompts followed "Remove this account"  does not appear.

Questions

6

0

0

Trending Accepted Solutions

(62)

Accepted Solution

Official Solution

Closed

Is this a fraudulent email?

I received an email from this address: myAT&T <[email scrubbed]>. The text of the email is below.  Is it an email actually sent by AT&T? Dear Customer, At AT&T, we prioritize the security of our customers' information and are committed to maintaining transparency in all

Questions

4K

1

0

Accepted Solution

April 2024 Experian offer

I received an email on April 15, 2024 purporting to be from AT&T offering free ExperianIdworks protection for one year. Since I do not click on links contained in emails, I went to the Experian website to find where to sign up for this free service. I could not find where/how to sign up  b

Questions

318

4

0

Accepted Solution

When is ATT going to push out the April update?

My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.

Questions

285

3

0

Accepted Solution

Official Solution

I Cancelled ATT service. Do I still need to pay the bill?

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

Questions

266

10

0

Accepted Solution

Official Solution

iPhone payment

Is there a way to pay just towards your phone cost, and not phone usage.

Questions

228

2

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.