For the mom who gives us everything - Mother's Day gifts that connects us.
Loading...

Total Posts

Loading...

Total Members

Loading...

Total Likes

Latest conversations

View More

(367778)
My DVR is erratic in response

Sometimes my DVR reacts on the first click from the emote - at other times I need to repeat the click 3 or more times to get the response I am seeking. I don't believe it is the remote aas I changed the batteries and the remote is working to the TV - just the DVR is unresponsive.

Questions

1

0

0

Accepted Solution

Official Solution

AT&T Internet Bandwidth Utilization Reporting

I have the 1000 Mbit fiber internet package and am trying to find a way - without replacing their router or running another device to pass-through trace the traffic - not to mention the pain that is dealing with the WiFi traffic. AT&T should be able to provide this reporting to us with relative ease

Questions

1.3K

14

0

Missing AT&T utility box cover (10" round)

Hello, I noticed a missing cover on 10" round utility box behind my house. This is for the broadband cable, and could be a hazard for kids that like to play back there. How do we get AT&T to replace it?

Questions

18

2

0

Yahoo Email - Calendar Full View Not Working

I have been unable to access my "Calendar full view" for several days. When I click on this option, I get a screen with the message "Your calendar is temporarily unavailable". Prior to getting this message, I had been adding a lot of content to my calendar. I'm not sure if this is what triggered the

Questions

19

4

0

On waiting list for 13 years

When can I expect AT&T to offer fiber at my home address in San Jose ? The "check availability" button on the AT&T web site shows that DSL (Internet 25 plan) is the only service available, currently. No 5G (Air service) or fiber. The broadbandnow map shows there is fiber about half a mile do

Questions

34

15

0

Accepted Solution

Official Solution

Fiber Availability- Allen, TX 75002

I am new to the community and have a few questions. (Note: I read over 100 posts but gave up that route) I used to have fiber in Addison TX.  I get marketing mail saying I can get fiber (from ATT not third party). BUT when I enter my address into the availability tool, it shows 50mbps inter

Questions

726

20

0

Sign out of all devices (Currently, Yahoo Mail)

Hello, I have a bellsouth.net email address and someone has gotten access to it. I went in and changed the password but I'm afraid that isn't going to sign them out of their device. Do we know if this will automatically log out of all current sessions? I also deleted all my secure mail keys. It woul

Questions

3

0

0

Internet Air and VPN

Has anyone found a solution to the incompatability of Internet Air with VPNs. The speed using a VPN is almost nonexistant and my conversation with AT&T resulted in: It's a issue and our engineers are working on it. I don't have fiber in my area so that isn't an option.

Questions

168

8

Target AT&T Representative Misleading Information

I was mislead by an employee at a Target kiosk. He purposely misled me into thinking that our old phones that we still owed on through Verizon would be incorporated into our AT&T bill.  That bill would have been $244.00, a savings of over $150.  He NEVER once told me that we would hav

Questions

20

2

0

Cannot connect to VPN with Internet Air. Any updates on this?

Until now the only internet option to my neighborhood was slow, AT&T 18 internet, with fiber all around my neighborhood. I just upgraded to the Internet Air. It is much faster than my old internet, so I don't want to go backwards.  But I found out Monday morning that with the new AT&T

Questions

8

1

0

Be the first to reply

(49)
My DVR is erratic in response

Sometimes my DVR reacts on the first click from the emote - at other times I need to repeat the click 3 or more times to get the response I am seeking. I don't believe it is the remote aas I changed the batteries and the remote is working to the TV - just the DVR is unresponsive.

Questions

1

0

0

Sign out of all devices (Currently, Yahoo Mail)

Hello, I have a bellsouth.net email address and someone has gotten access to it. I went in and changed the password but I'm afraid that isn't going to sign them out of their device. Do we know if this will automatically log out of all current sessions? I also deleted all my secure mail keys. It woul

Questions

3

0

0

passcode

can't find passcode that AT&T changed so that I can create new one for my account.

Questions

7

0

0

Autopay Payment Method after Fraud Alert

As a potential victim of the 73 million user's whose data was breached by AT&T's negligence, I have decided to use my Apple Cash account as a method of payment. After the data breach, AT&T has the gall to request either a debit card or bank router codes or else my bill will increase by $5 pe

Questions

9

0

0

Can't call - other functions okay

I cannot make or recieve calls on my Galaxy A71 5G lte phone for 4 days now. Incoming go straight to voicemail, outgoing hangup immediately. I have turned off the phone, reset all settings, checked sim card, updated all software/security, paid my bill, disconnected and reconnected to wifi, and every

Questions

7

0

0

No a actualizado el software

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

Questions

15

0

0

Trending Accepted Solutions

(70)

Accepted Solution

Official Solution

International Day Pass

I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?

Questions

165

9

0

Accepted Solution

Official Solution

Closed

Outdoor cell towers

I am trying to find out who I should speak with about a temporary outdoor cell tower for an event August 23 - August 25 in CT. Our flagship event is Dream Ride and you can find info at:  https://dreamride.org/  We get about 10,000 visitors and the event benefits Special Olympics from 41

Questions

130

2

0

Accepted Solution

Official Solution

Service or not service?

I will like to know the meaning of the marking flags

Questions

108

4

0

Accepted Solution

What is AT&T doing to secure its servers????

Twice in just the past couple of years I have received notification from AT&T that my account information has been compromised, and you offer me some kind of Experian service free of charge to be alerted if my account(s) become impacted. This basically shifts the responsibility to me to keep an

Questions

94

2

0

Accepted Solution

Official Solution

Return ATNT equipment

I have returned the device to ATNT via UPS on March 27th. But I received an email saying that my device has not been returned to ATNT for a month.

Questions

84

1

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.