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What possible causes are there for an instability in connection from the gateway to a hardwired computer?

I WFH and take calls through my work computer and also use VPN's. A month ago, after experiencing many troubles with connectivity taking calls, 2 settings were changed that I needed to improve my ability to do my job. The SIP ALG was disabled and port 5060 unblocked. This has worked perfectly for a

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Battery Backup

Where do you return this battery backup? I need to return the one sent to my mom.  The box has never been open. please contact me at [email scrubbed].

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Hotspot "Failed to enable"

My Hotspot isn't working! Can you help? The device is in service I checked Settings > Personal Hotspot > "Allow Others to Join" and "Maximize Compatibility" My computer finds the device, but when I select the device for my Wi-Fi network, my computer displays the error saying "Failed to enabl

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3

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Customer installed fire rated board

I received a call from my Credit Union customer. Their building is getting switched over to fiber optic equipment. The AT&T technician notified her that she will need a 4'x4' fire rated plywood mounted to the wall so they can mount the new fiber optic equipment to it.  So, all I have to do

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Some emails (from businesses) not being received

I use an sbcglobal.net email account. For the last several weeks, I know of at least 2 vendors who are sending emails that I am not receiving.  They are using the correct email address, but I am not receiving them on any device.  I have checked spam, filters, folders, etc. - they are just

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cannot login to my [email scrubbed] email

My old computer crashed and the drive appears to be unrecoverable. I kept my list of password on that crashed drive. [email scrubbed] has been my prime email account for more than 10 years. I spent considerable time on the phone for help and was directed to fill out and submit a form. Since I kept e

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Port Forwarding Issues

Port forwarding does not work. I have done all the necessary steps in the Firewall -> NAT/Gaming tab on the router and followed every tutorial I could find on AT&T's website but when I go to check if the the port is open externally it isn't. When I had spectrum this was such an easy feature,

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In December of 2023 I "upgraded" my Galaxy S22 to the S23+ because it would be "free" after paying taxes in the store.  I had shopped (4) times before and waited until the phone would be "free." because every salesperson I spoke to stated there wasn't much of an upgrade from the S22 to the S23+.  On

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AT&T cancelled my order.

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What possible causes are there for an instability in connection from the gateway to a hardwired computer?

I WFH and take calls through my work computer and also use VPN's. A month ago, after experiencing many troubles with connectivity taking calls, 2 settings were changed that I needed to improve my ability to do my job. The SIP ALG was disabled and port 5060 unblocked. This has worked perfectly for a

Questions

1

0

0

Battery Backup

Where do you return this battery backup? I need to return the one sent to my mom.  The box has never been open. please contact me at [email scrubbed].

Questions

3

0

0

Hotspot "Failed to enable"

My Hotspot isn't working! Can you help? The device is in service I checked Settings > Personal Hotspot > "Allow Others to Join" and "Maximize Compatibility" My computer finds the device, but when I select the device for my Wi-Fi network, my computer displays the error saying "Failed to enabl

Questions

3

0

0

Customer installed fire rated board

I received a call from my Credit Union customer. Their building is getting switched over to fiber optic equipment. The AT&T technician notified her that she will need a 4'x4' fire rated plywood mounted to the wall so they can mount the new fiber optic equipment to it.  So, all I have to do

Questions

4

0

0

cannot login to my [email scrubbed] email

My old computer crashed and the drive appears to be unrecoverable. I kept my list of password on that crashed drive. [email scrubbed] has been my prime email account for more than 10 years. I spent considerable time on the phone for help and was directed to fill out and submit a form. Since I kept e

Questions

2

0

0

Port Forwarding Issues

Port forwarding does not work. I have done all the necessary steps in the Firewall -> NAT/Gaming tab on the router and followed every tutorial I could find on AT&T's website but when I go to check if the the port is open externally it isn't. When I had spectrum this was such an easy feature,

Questions

2

0

0

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