AT&T PREPAID
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Wireless Account & Billing
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Phones & Devices
AT&T PREPAID
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Get the new Samsung Galaxy S24 on the nation's largest & most reliable network!
I called the AT&T customer service to update my new AT&T account and the Agent that was helping me told me about the ATT 'Buy One, Get One Free' Promotion for Apple Watch. Her name was "Joy" and she mentioned she had special authorization to give me a deal where I just have to pay installmen
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Wireless Account & Billing
235
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Will AT&T send a new computer log in alert to the primary holder if I log in from a different computer than I usually do? I want to check our wireless account while I am out of town, but afraid it will send an alert to my husband's phone.
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Wireless Account & Billing
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At the end of January, AT&T ran a promotion to trade in your Samsung phone in any condition for an S24. Once I got the new phone, I sent back my S7 and received confirmation that it was received. I waited 3 billing cycles for the credits to be applied and when that didn't happen, I contac
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Wireless Account & Billing
22
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I work in mid-town Atlanta. When at work sitting in my office with a window view of the street I will have 3 to 4 out of 5 bars of service - strong connection. However, my mobile data is slower than old dial-up service. I've reset my service, checked dozens of things with phone tech support and gott
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Features & Services
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Do you offer this feature?
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Features & Services
21
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I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?
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Features & Services
13
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I recently bought a refurbished iphone SE 2020 edition off of the internet. It seems to be locked to att. When I submitted a request to unlock so I can use my own sim, the request bounced back and told me that IMEI for my phone was still unpaid. However, since I have just received my phone I cannot
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Phones & Devices
17
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Using trade in for credit on purchase of a new phone. If I don?t like ATT?s offer, can I get phone back?
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AT&T PREPAID
22
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Whenever anyone calls me, and they get my voicemail, the voicemail greeting is in a British voice instead of American. I've tried changing languages and other stuff, but it's not changing. Galaxy S22 Ultra. I'm at a loss as to how that happened, and how to change it. Nothing I've tried has helped.
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Phones & Devices
21
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My dad recently sent back his unopened iphone 14 and after weeks of trying to get confirmation that AT&T received it, they finally told me they did receive it. But now AT&T is saying there wasn't a phone in the returned Apple box and that it had been opened. I know for a fact my dad didn't m
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Wireless Account & Billing
15
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Getting calls from people not in my phone but I know them and then them leaving a voice mail which is a recording of their voice mail. My phone is supposedly calling them and they say they didn't call me
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Phones & Devices
9
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Any idea why when nick calls me back it shows up as 111111 a spam risk? He calls me from a landline.
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Phones & Devices
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can you transfer data from an phone with the apple log blinking to a new iphone
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Phones & Devices
12
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can you transfer data from an phone with the apple log blinking to a new iphone
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Phones & Devices
10
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Looks like hundreds have posted same, with ATT "experts" advising to uninstall/reinstall, clear caches, etc - but that's not solving the problem. I have an iPhone 15 and still can't get it working. Any real advice?
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Features & Services
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After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad. CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w
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Features & Services
17
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Accepted Solution
My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.
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Phones & Devices
306
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Accepted Solution
Official Solution
My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.
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Wireless Account & Billing
274
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Official Solution
Is there a way to pay just towards your phone cost, and not phone usage.
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Features & Services
233
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Official Solution
How can I locate my lost iPhone if I don't know my login info to sign into my account?
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AT&T PREPAID
125
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Official Solution
I placed an order yesterday for a device upgrade ( I'm eligible) and placed an order for store pickup. I went to the store to collect the phone, the store agent ran a fraud check with another online agent, who asked me some questions on phone. It wasn't audible at all, still I answered the questions
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Phones & Devices
84
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If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
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