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Complete frustration- time to end an almost 20 year business relationship

As the title states, it's time to end an almost 20 year relationship with AT&T. Yesterday was the final straw, so I write this to make a statement and to convey my total and utter frustration with AT&T. I'm sure I'm not alone in this sentiment and hopefully this is useful to not only the "hi

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25

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Stolen iPhone 14max pro asurion won't approve replacement

So I have a very big f***ing issue with att and f***ing asurion I pay for insurance my phone was stolen in November and every claim I file is denied what is the point of paying for the phones insurance through att if neither one will replace it I'm half shy of contacting a lawyer for legal assistanc

Questions

873

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I just switched from Comcast to AT&T, and now my iMac can no longer locate 2 different PC servers

Prior to the switch, I could use the Finder, "Connect to server" and find the PC server by typing in the smb://....... address.   Now, when I do that, my iMac can no longer "find" the server.  It times out...   The other server was assessable via its ipV4 address from my browser.   I simply saved th

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8

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inbound calls

When calling my families four cell numbers from a land line it goes fast busy, anyone know who's problem the cell or landline side of AT&T?

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10

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Accepted Solution

Is there a way to request a phone be whitelisted?

I am wanting to buy a new phone that AT&T doesn't have listed on their white list and has no way of buying it from AT&T directly. However I really like the service I have with AT&T (phone, internet, etc.) and do not want to switch carriers. Is there a way to request a specific device

Questions

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transfer pin

how to get transfer pin

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5

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promotional credit never received

In September of 2021 I switched to the unlimited plan so that I could get the iPhone 13 mini for free after billing credits. I never received any bill credit since then even though the newly redesigned installment page says I am receiving a credit of 19.45 a month.  

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23

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Active Armor blocking non-spam texts

I often get texts via the email to text feature [email scrubbed] from a specific online app. The From number is usually different every time so, I can’t add it to my contacts. Is there a way to prevent these texts from going to the Spam folder in my iPhone Messages app and still leave the Active Arm

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5

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Roaming charges

Twice AT & T has billed for international roaming charges that were disabled. Before sending my 14 y.o. daughter to Europe I visited an AT & T store in person in Siant Louis Park, MN to ensure that she wouldn't be able to incur additional charges. It took the store rep. almost an hour to fig

Questions

32

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I want my old phone number, PLEASE

I have been trying for a long time to get my childhood phone number of (715)832-4404. Can you please help me or send me in the right direction of getting information on how to do this?  I want to switch it to my cell phone.  

Questions

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(21)
I just switched from Comcast to AT&T, and now my iMac can no longer locate 2 different PC servers

Prior to the switch, I could use the Finder, "Connect to server" and find the PC server by typing in the smb://....... address.   Now, when I do that, my iMac can no longer "find" the server.  It times out...   The other server was assessable via its ipV4 address from my browser.   I simply saved th

Questions

8

0

0

transfer pin

how to get transfer pin

Questions

5

0

0

Active Armor blocking non-spam texts

I often get texts via the email to text feature [email scrubbed] from a specific online app. The From number is usually different every time so, I can’t add it to my contacts. Is there a way to prevent these texts from going to the Spam folder in my iPhone Messages app and still leave the Active Arm

Questions

5

0

0

Phone not receiving messages from iOS and automated numbers.

This has been happening for about a month now. At least once a week, my phone (Google Pixel 7 Pro) will stop receiving any messages from all automated numbers as well as iOS users. Sometimes this fixes itself when I restart my phone, sometimes it doesn't and I seemingly just have to wait. This is st

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7

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No a actualizado el software

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

Questions

22

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Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

Questions

19

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Trending Accepted Solutions

(44)

Accepted Solution

Official Solution

International Day Pass

I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?

Questions

180

9

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Accepted Solution

Official Solution

Urgent: Stop Auto Payment and Refund for Service after Account Cancellation

Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges

Questions

100

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Accepted Solution

I want my money back for my iPhone pro max 13 that I traded in!

AT&T U highway robbers! I traded in my iPhone Pro Max 13 with the value of $850. I only had your services for less than 6 months because of the poor connectivity issues and the outages that you had. By the way, I never received a credit for either. Looking back to my paperwork if I leave your se

Questions

71

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Accepted Solution

Official Solution

Why does my signal icon show full bars but is transparent?And I can’t make and receive call or text even use data

I got a gmail say my phone number transfer complete,and it told me to restart my phone,and I do it but when I turn in back on the signal icon becomes transparent,and I can’t use the eSIM,can’t make a calls or receive calls and text,data.i am using AT&T prepaid and I was activate today

Questions

65

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Official Solution

Lifeline program in Oklahoma

I think it is pretty sorry that ATT will not accept Lifeline credit in Oklahoma. You did however accept ACP. I guess $9.25 opposed to $30.00 just isn't worth your effort. Very disappointing.

Questions

60

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