AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Wireless Account & Billing
Features & Services
Phones & Devices
AT&T PREPAID
Let us help protect you from unwanted calls, text messages and spam.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Get the new Samsung Galaxy S24 on the nation's largest & most reliable network!
Hello,My phone will suddenly not connect to cellular at all - continually says "Searching". AT&T store gave me a new SIM card, but that did not seem to resolve the issue. I've also tried resetting the network settings. At some point, it connected again, but the issue seems to come and go. Anyone
Questions
•
Phones & Devices
7
0
0
I'm switching from T-mobile to AT&T, and I'm trying to decide if I should go with their Next program for phone upgrades, or purchase the phone directly from Apple for more convenience. From what I've gathered the Apple upgrade program also offers Apple care which would be nice to have but is mo
Questions
•
Phones & Devices
2.4K
6
0
I have twenty dollars in my account balance that has built up over time from me being a loyal customer to at&t prepaid, I would like to know how, if possible, I can use that money to pay for my next months renewal for my service
Questions
•
Wireless Account & Billing
18
1
0
Dear Team, I have transferred my billing responsibilities to the new person. But previously I have traded a mobile. But Now I can't able to find the trade discount on my new bill. This also happened on the previous bills where the billing responsibilities were handled by the old person. Please reso
Questions
•
Wireless Account & Billing
9
0
0
I have recently bought an iphone 15 pro and i don't know which AT&T number was attached to it . Can anything help me from this or how can i get my device unlocked as it is fully paid but didn't completed the 60 days period .
Questions
•
Phones & Devices
8
0
0
Target discounts with att are not what they say they are
Questions
•
Wireless Account & Billing
6.5K
15
0
It still won't activate it and it's already been paid for. What should I do my number is ( Edited as per community guidelines)
Questions
•
Phones & Devices
13
1
0
Can I ask request compensation for all these issues I've had to deal with from AT&T? Has anyone had issues transferring from another provider and what was the resolution? I created an account online with AT&T, verified military service, tried purchasing two phones online, applied my milita
Questions
•
Phones & Devices
21
1
0
I upgraded my phone back at the end of December 2023 to the galaxy s23 ultra because it was supposed to come with a free galaxy watch 6 40mm smart watch. The s24 ultra was coming out I'm just a couple of weeks and that was the phone I was going to get, but because I saw this promotion online, I went
Questions
•
Phones & Devices
18
1
0
I added a new service line to my prepaid account but I need to get a phone number for this account so I can use it. currently do not have another phone number, I have a new ATT sim card. Where to find the phone number and how to add it to the new extra service
Questions
•
AT&T PREPAID
9
1
0
Hello,My phone will suddenly not connect to cellular at all - continually says "Searching". AT&T store gave me a new SIM card, but that did not seem to resolve the issue. I've also tried resetting the network settings. At some point, it connected again, but the issue seems to come and go. Anyone
Questions
•
Phones & Devices
7
0
0
Dear Team, I have transferred my billing responsibilities to the new person. But previously I have traded a mobile. But Now I can't able to find the trade discount on my new bill. This also happened on the previous bills where the billing responsibilities were handled by the old person. Please reso
Questions
•
Wireless Account & Billing
9
0
0
I have recently bought an iphone 15 pro and i don't know which AT&T number was attached to it . Can anything help me from this or how can i get my device unlocked as it is fully paid but didn't completed the 60 days period .
Questions
•
Phones & Devices
8
0
0
See above - I see mentions of a "live chat" feature on different forum posts and AT&T sites but can't find the option.
Questions
•
Wireless Account & Billing
6
0
0
About a year ago I had ordered an iPhone 14 in place of my iPhone 11. I had received the new one and packaged the trade in for mailing. I had followed the instructions given to me. After a few months it was determined that AT&T never received the trade in so now it puts me responsible. After mul
Questions
•
Phones & Devices
13
0
0
I get 10-30 messages a day and want to delete all of them at once. So far, have been unable to do this. Flip phone U102AAModel:
Questions
•
Features & Services
9
0
0
Accepted Solution
Official Solution
At of 3/11 @ 8:00pm we have detected that people using AT&T are unable to reach our Ring Central business phone numbers. They get a has busy when calling. Ring Central believes it is a routing problem from AT&T
Questions
•
Features & Services
177
5
0
Official Solution
I have an iPad Air (3rd) that has had AT&T wifi+cellular since 2019 when i purchased it. Today i tried to use the cellular and now It is asking me to add a cellular plan (transfer from other device or add a new plan). My Callier is listed as "iPad 58.0" and the Data number is "unknown".&n
Questions
•
Phones & Devices
73
4
0
Accepted Solution
My wife and I were promised free phones by a representative from AT@T. She looked at our phones and guaranteed our phones would be free. Turs out that is not the case. AT@T customer service offers no help
Questions
•
Wireless Account & Billing
69
8
0
Accepted Solution
Official Solution
Hello, I recently opened a new Wireless account but I don't have the FAN PIN to register the online account. Would you please help?
Questions
•
Wireless Account & Billing
67
2
0
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.