AT&T PREPAID
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Wireless Account & Billing
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Phones & Devices
AT&T PREPAID
Let us help protect you from unwanted calls, text messages and spam.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Get the new Samsung Galaxy S24 on the nation's largest & most reliable network!
In December of 2023 I "upgraded" my Galaxy S22 to the S23+ because it would be "free" after paying taxes in the store. I had shopped (4) times before and waited until the phone would be "free." because every salesperson I spoke to stated there wasn't much of an upgrade from the S22 to the S23+. On
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Wireless Account & Billing
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I ordered a phone for my nephew, it was his birthday gift, it's been more than 4 days, and it never arrived, they also canceled my order, thank you AT&T :)
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Phones & Devices
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Sometime within the past month, my Samsung S10+ can no longer receive incoming calls from some landline phones in a certain area code (330). My cell area code is 503. The outgoing callers either hear silence, a quick busy tone, ringing (sometimes with double ringing), or a recording that indicates t
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Phones & Devices
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I had a payment arrangement for 3/26. They didn't take their payment then suspended my service today! I chatted with customer service and they said I didn't have that payment arrangement but I have the screenshot that proves I did!
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Wireless Account & Billing
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Whenever I try to get to my voicemail, the phone immediately tells my that I am not available and to leave a message. Pressing the voicemail icon, pressing 1 does not bring me to the menu that lets me listen to my messages or access options. I need this fixed ASAP.everything worked fine a week ago.
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Phones & Devices
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I have an Android radio in my car, and I use my phone's hotspot to connect it to the internet. When I turn on ActiveArmour, it disables my hotspot. How do I set up my phone to be able to use both at the same time?
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Features & Services
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I am on a Samsung Galaxy mobile device, away from home. There are two public available wifi networks, one is att-wifi and the other is attwifi - Passpoint. I can connect to the att-wifi but internet is not available, so basically useless. When I attempt to connect to the attwifi - Passpoint it prese
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Phones & Devices
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I recently purchased the Samsung 23 plus. I have reported and blocked numbers and still getting text notifications from the block numbers. How can I stop getting notifications.
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Wireless Account & Billing
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I was a prepaid customer of yours for years, but ordered new phones from Verizon yesterday. Tired of your rudeness. I had autopay for years and every month you would send messages saying " your plan will renew in 10 day's and you will save money, if you have money in your account. HOW RUDE!!!! I com
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AT&T PREPAID
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Hello, I tried to unlock my device by putting wrong pin many times, and now I've contacted the support team ( my phone is eligible) and they sent me the unlock code... when I put it, it doesn't unlock the device... so, what can I do?
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Wireless Account & Billing
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I ordered a phone for my nephew, it was his birthday gift, it's been more than 4 days, and it never arrived, they also canceled my order, thank you AT&T :)
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Phones & Devices
4
0
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Whenever I try to get to my voicemail, the phone immediately tells my that I am not available and to leave a message. Pressing the voicemail icon, pressing 1 does not bring me to the menu that lets me listen to my messages or access options. I need this fixed ASAP.everything worked fine a week ago.
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Phones & Devices
14
0
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I recently purchased the Samsung 23 plus. I have reported and blocked numbers and still getting text notifications from the block numbers. How can I stop getting notifications.
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Wireless Account & Billing
7
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New Iphone13 won't accept calls from some contacts. Goes straight to voicemail. Never shows up in the missed call list. Not on airplane mode, do not disturb or blocked
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Wireless Account & Billing
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Why is it I can't view my usage details for January and February's billing cycles of this year. I have no problem viewing current usage or any of last years usage details. Just January and February of this year. I have never been able to see January 2024 now its February 2024 to. Never had this issu
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Wireless Account & Billing
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Accepted Solution
Official Solution
I have an IPhone which is locked by AT&T , can you help me unlock it please
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Phones & Devices
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Official Solution
I am on the unlimited starter plan and I brought my own phone. Is there a termination fee if I want to cancel service. I can?t find anywhere on my account that says I?m in a contract with AT&T.
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Features & Services
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Official Solution
My wife owns the ATT account and we are divorcing. What options do I have?
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Wireless Account & Billing
117
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Official Solution
Hi. I'm here checking if these links are malicious.
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Phones & Devices
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Official Solution
i was trying to upload my id but it won?t let me use the link
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Phones & Devices
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If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
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Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
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