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AT&T PREPAID
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Six years ago I thought I closed my internet account with AT&T. A few days ago I learned from an official AT&T email that my information was leaked on the dark web. The leaked information contained my address, phone number, SSN, and more. In addition to credit freezes and fraud alerts I put
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Wireless Account & Billing
3
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Getting error while upgrading an existing AT&T line from Samsung.com. Error is on AT&T sign in page during checkout. After selecting device and selecting service as AT&T On Samsung.com it askes "Do you have an AT&T account?" "Sign in to Your AT&T Account" After clicking on bu
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Wireless Account & Billing
350
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In October 2023 I agreed to a promotion to trade in two eligible devices from T-Mobile into AT&T for two free iPhone 15 Pros. I shipped the phones in according to the promotion with the pre-paid shipping label and waited the three billing cycles to receive my credit. After not receiving this cre
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Wireless Account & Billing
35
7
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I traded in a device and got the iPhone 14 in September 2022 while on someone else's account. After that, last year, we transferred billing responsibility and I got an account of my own. I got the value plus plan and then I noticed that my trade-in credits (which were equal to the cost of the device
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Wireless Account & Billing
4
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I am having an issue when I do the Quick Start Transfer where I get a message"Connection to your other phone was lost. Reset iphone to start setting phone up again." This happened twice now. Both phones are side by side. Went through a fair amountof the process. I think it was after the Siri setup w
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Phones & Devices
8
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When I picked up my phone upgrade from my local store, (which messed it up the first time, but that’s a whole different debacle) they gave me my shipping box and my shipping label then told me verbatim “Just tape the label to the box and drop it off in the USPS package drop off.” So I did exactly th
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Phones & Devices
11
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Why is my account summary showing CDT at the top and CST on the detailed description of each call? This is a discrepancy in two time zones for the same call and it is on every call. This is probably why I cannot get my comments or my online chat posts to be seen. I am in a time warp.
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Features & Services
2
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Accepted Solution
I need to file a complaint with corporate. An employee needs to go work for mcdonalds. I want my (Edited per community guidelines)ing money back from a bill i paid and then cancelled 4 days later. They said I would get a refund. Now they say.....oh sorry for you, no refund. Auto payment, been with a
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Wireless Account & Billing
22
5
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I have a prepaid account (one year promo) that is displaying CDT at top on a call and CST on the breakdown of the numbers and details. I think this is why no one sees my chat or comments when I'm online in social media.
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Phones & Devices
6
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MY name shows up on each family member's outgoing call because all the phones are under my single account. I would like to add their names to their phones. How is that done?
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Features & Services
4
1
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Six years ago I thought I closed my internet account with AT&T. A few days ago I learned from an official AT&T email that my information was leaked on the dark web. The leaked information contained my address, phone number, SSN, and more. In addition to credit freezes and fraud alerts I put
Questions
•
Wireless Account & Billing
3
0
0
I traded in a device and got the iPhone 14 in September 2022 while on someone else's account. After that, last year, we transferred billing responsibility and I got an account of my own. I got the value plus plan and then I noticed that my trade-in credits (which were equal to the cost of the device
Questions
•
Wireless Account & Billing
4
0
0
Why is my account summary showing CDT at the top and CST on the detailed description of each call? This is a discrepancy in two time zones for the same call and it is on every call. This is probably why I cannot get my comments or my online chat posts to be seen. I am in a time warp.
Questions
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Features & Services
2
0
0
I have a prepaid account (one year promo) that is displaying CDT at top on a call and CST on the breakdown of the numbers and details. I think this is why no one sees my chat or comments when I'm online in social media.
Questions
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Phones & Devices
6
0
0
Shortly after I start my car (Audi), the volume on my phone goes all the way up. I have to remember every time I exit the vehicle to lower it. It's a major pain! How can I fix this? I even deleted the Audi app, but that didn't work.
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Phones & Devices
6
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Should I put my DL number into activearmor?
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Features & Services
17
0
0
Accepted Solution
Official Solution
My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.
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Wireless Account & Billing
237
10
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Accepted Solution
My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.
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Phones & Devices
190
3
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Accepted Solution
Official Solution
Is there a way to pay just towards your phone cost, and not phone usage.
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Features & Services
167
2
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Accepted Solution
Official Solution
I placed an order yesterday for a device upgrade ( I'm eligible) and placed an order for store pickup. I went to the store to collect the phone, the store agent ran a fraud check with another online agent, who asked me some questions on phone. It wasn't audible at all, still I answered the questions
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Phones & Devices
82
2
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Accepted Solution
Official Solution
Account was closed due to unrelated illness that happened to me, just got back on my feet trying to figure out how to reinstate a closed account. Can anyone help me with this, not much information online.
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Wireless Account & Billing
76
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