AT&T PREPAID
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AT&T Cell Booster
Phone & Device Upgrades
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Accepted Solution
Bought the phone from mint last year. It wasn't sending messages / completing calls when there was no wifi around. Sent it to Samsung as it was under warranty.When I got it back, it boots up with an AT&T logo and won't accept my sim card. I get a network unlock code prompt.I tried the ATT unloc
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Android
78
14
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Need to Export Messages from selected phone numbers to computer to be able to print them. Or Export All of the Messages & be able to sort them from the computer. Using Samsung S23Ultra
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Android
18
1
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I upgraded my Families phones to the S24. The deal was $0 with qualified trade in. The trade ins all were accepted and qualified but we are paying $5/month per phone, not 0. WHYYYYY???????? Was this a bait and switch but did I miss the fine print somewhere?
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Phone & Device Upgrades
14
1
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I am unable to receive identify verification texts or any promotional text messages from a short number. The only exception is the monthly bill notification from AT&T (ironically enough). I have reset all network settings, checked blocked numbers and tried calling AT&T support.
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Apple
6
0
0
Is anyone else getting strange "GET?c=ATTV:SM-998U1/14:4...." texts on their phone lately? It is coming in from 94183567 currently but the number appears to change. I am getting this about once a day now on my Samsung Galaxy S21. . . That GET looks very suspicious to me but ru
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Samsung
402
3
0
On Monday 4/18 I did the latest Apple update on my phone, when it was done I lost the ability to text or call , I could use iMessages over WiFi but no calling ability. I called Apple care from my daughters phone, they did some trouble shooting and a reset , still no ability to text or call . Apple s
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Apple
17
3
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In my "Use these instructions to unlock your device" email from ATT, it refers to "Unlock instructions: ${masterData.unlockInstruction}" and I'm unable to unlock. Please advise with corrected instructions.
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Samsung
23
3
0
Closed
I have received approval to in unlock my iPhone. I have gone through the process of erasing and restoring my phone several times. I have spend a long time on hold with customer service not being able to speak to or get any resolution to the problem. I have traveled to the phone store talking
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Apple
12
1
0
I am unable to receive identify verification texts or any promotional text messages from a short number. The only exception is the monthly bill notification from AT&T (ironically enough). I have reset all network settings, checked blocked numbers and tried calling AT&T support.
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Apple
6
0
0
can you transfer data from an phone with the apple log blinking to a new iphone
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Apple
10
0
0
Closed
can you transfer data from an phone with the apple log blinking to a new iphone
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Apple
7
0
0
I have a prepaid account (one year promo) that is displaying CDT at top on a call and CST on the breakdown of the numbers and details. I think this is why no one sees my chat or comments when I'm online in social media.
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Android
13
0
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Apparently there was a misconfigured file on the Femtocell Gateway that caused links to go down for certain service areas. The fix has been put in place so the Cell Booster should be working now. You may have to power cycle your phones and then power them back up so they can re-register themselves t
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AT&T Cell Booster
30
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had to do a factory reset due to a corrupt message. After doing that, all the apps reloaded and the texts, pictures, etc. The only problem is that there is a one year (exactly) gap between new and old text messages and phone call logs. Any idea what to do to restore those missing items? Seems to me
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Android
46
0
0
Accepted Solution
My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.
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Android
262
3
0
Accepted Solution
Official Solution
I placed an order yesterday for a device upgrade ( I'm eligible) and placed an order for store pickup. I went to the store to collect the phone, the store agent ran a fraud check with another online agent, who asked me some questions on phone. It wasn't audible at all, still I answered the questions
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Phone & Device Upgrades
84
2
0
Accepted Solution
Official Solution
Why do all my incoming phone calls go straight to voicemail
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Android
50
1
0
Accepted Solution
Official Solution
My daughter got a new phone (iPhone 14) that used my son's phone's (iphone 13) upgrade eligibility. As a result, when her phone was activated, it deactivated my son's. Now it looks like we have two of the same phone with different numbers, only his number isn't active on his phone. How can I fix thi
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Phone & Device Upgrades
36
4
0
Accepted Solution
Official Solution
I wish to recover my voicemail greeting. I change to a different Provider. I still have ATT account I did not cancel out. I was not aware i would my voicemail Greeting.
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Apple
33
2
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