Phones & Devices

Phones & Devices

Tips on using and troubleshooting smartphones, tablets & devices.
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Voicemail greeting is now in British.

Whenever anyone calls me, and they get my voicemail, the voicemail greeting is in a British voice instead of American. I've tried changing languages and other stuff, but it's not changing. Galaxy S22 Ultra. I'm at a loss as to how that happened, and how to change it. Nothing I've tried has helped.

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Outage

Any update to the wireless outage? The outage part of the app says my service is good… but mine and everyone else’s on ATT is definitely not good.

Questions

45

3

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Wi-Fi hotspot

Do I need to buy a prepaid card to activate the hotspot.

Questions

12

1

Accepted Solution

Official Solution

Secure Family App not working on any devices

As soon as I open the ATT Secure Family app, I get a pop up message that states “unable to complete your request. Please, try again later”. This happens on all my devices.

Questions

291

10

AT&T promo salesperson at Target Davis, CA and MY Personal Information

Hello, I supplied my PIN to AT&T salesperson at Target but then had to leave.  How do I know if my information was compromised? How do I identify any changes made to my account?

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13

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Accepted Solution

Phone AT&T Locked after service by Samsung

Bought the phone from mint last year. It wasn't sending messages / completing calls when there was no wifi around. Sent it to Samsung as it was under warranty.When I got it back, it boots up with an AT&T logo and won't accept my sim card. I get a network unlock code prompt.I tried the ATT unloc

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89

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Trade in bait and switch

I upgraded my Families phones to the S24. The deal was $0 with qualified trade in.  The trade ins all were accepted and qualified but we are paying $5/month per phone, not 0.  WHYYYYY????????  Was this a bait and switch but did I miss the fine print somewhere?

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30

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Who else got ripped off by an ATT Trade in?

I traded two mint Iphone 10 for 13's and was given $800 trade in on each phone. Then I find my charge for each phone is $1,000. So basically ATT just stole my phones and charged me the same price the new ones sold for. I just filed a complaint with the FCC

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251

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Unable to Receive Verification Texts

I am unable to receive identify verification texts or any promotional text messages from a short number. The only exception is the monthly bill notification from AT&T (ironically enough). I have reset all network settings, checked blocked numbers and tried calling AT&T support.

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13

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AT&T cell service is down?

Is there another outage for ATT? I am at work and some of my coworkers are also on SOS.

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34

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(13)
Voicemail greeting is now in British.

Whenever anyone calls me, and they get my voicemail, the voicemail greeting is in a British voice instead of American. I've tried changing languages and other stuff, but it's not changing. Galaxy S22 Ultra. I'm at a loss as to how that happened, and how to change it. Nothing I've tried has helped.

Questions

8

0

0

AT&T cell service is down?

Is there another outage for ATT? I am at work and some of my coworkers are also on SOS.

Questions

34

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0

Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

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10

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Closed

Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

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7

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two different time zones on account summary

I have a prepaid account (one year promo) that is displaying CDT at top on a call and CST on the breakdown of the numbers and details. I think this is why no one sees my chat or comments when I'm online in social media.

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13

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Recent Cell Booster Issue

Apparently there was a misconfigured file on the Femtocell Gateway that caused links to go down for certain service areas. The fix has been put in place so the Cell Booster should be working now. You may have to power cycle your phones and then power them back up so they can re-register themselves t

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30

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Trending Accepted Solutions

(10)

Accepted Solution

When is ATT going to push out the April update?

My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.

Questions

281

3

0

Accepted Solution

Official Solution

Device upgrade pain

I placed an order yesterday for a device upgrade ( I'm eligible) and placed an order for store pickup. I went to the store to collect the phone, the store agent ran a fraud check with another online agent, who asked me some questions on phone. It wasn't audible at all, still I answered the questions

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84

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Accepted Solution

Official Solution

voicemail

Why do all my incoming phone calls go straight to voicemail

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57

1

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Accepted Solution

Official Solution

Transferring data to new phone

My old phones screen went black. How can I transfer pics etc with the USB cable? All my pics aren't on the cloud

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31

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Accepted Solution

Nokia cell booster

Cell booster needs to be plugged into router which is in an interior closet nowhere near a window. So GPS attachment cannot be near a window to pick up signal. How much will this negatively impact the booster. Will this prevent it working?

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28

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